Resurrecting an old thread to post my recent experience with PP.
Been member for several years, done alot of business through them. Maybe 25k, maybe more. All legit info on account, I dont sell VERO or anything bad. Im a good person
Somehow was connected to another account that wasnt me, but a co-worker. We had both accessed our respective accounts from the same workstation (at work)
Well ultimately the friends account was suspended, (he didnt even supply info to their requests, but just let the account die after its first limitation)
So one day I logged into my account to find that it had been limited until all issues with connected accounts were resolved. I called PP and told them about my work and how both accounts had been accessed from same PC yada yada. Eventually after calling several times I convinced someone to release the account. Then all was fine for a few weeks, but eventually they limited me for the same reason, I again got the limitation removed by explaining it as I had previously.
finally they asked for the credit check and proceeded to limit me again, but this time with the message this decision cannot be appealed. I called 10 plus times speaking to different people. Found out there was another appear process and tried that. This final appeal was also denied, so I appealed it again via the same method (calling in and begging) This is pretty hard when they wont even tell you why for sure you are limited. Well, again the appeal was denied.
Then I emailed all the execs I could find addresses for. I wrote a very long life story about my PP account and how I had been limited needlessly several times, and all about my work and everything I knew about my friend and coworkers account.
2 weeks elapsed.
Finally got a phone call... Someone at PP wanted to talk about my account. After a short conversation this person said my letter was received and checked into, and my store checked out. They did want to keep me as a customer after all. He thanked me for being a good customer and writing them to fully explain the situation.
BOOM! account back on, Credit check thing was no longer mentioned on account. Golden!
My advice to anyone with a real PP, that has been in trouble without good reason.
DONT GIVE UP!!! Keep calling, keep writing and explain your self truthfully and in detail and you may be surprised.