Thank you guys for trying your best to help, the solution appeared to be by emailing bezos team, I've emailed his team explainig the problem and I've received a message from one of his team says that my account has been reinstated.
If you're facing a similar problem, try this solution, I've mentioned to them that I'm new and mentioned what the performance team requested, and that i have no problems with any buyers and that i didn't violate any of Amazon's policy.
Good Luck.
Hello,
I'm facing the same issue with my new account.
Is it possible to send me the letter you've sent to Bezos?
Sometimes language and specific words is the key to our cases!!
The complete step-by-step guide to get back to selling today!
Thank you guys for trying your best to help, the solution appeared to be by emailing bezos team, I've emailed his team explainig the problem and I've received a message from one of his team says that my account has been reinstated.
If you're facing a similar problem, try this solution, I've mentioned to them that I'm new and mentioned what the performance team requested, and that i have no problems with any buyers and that i didn't violate any of Amazon's policy.
Good Luck.
Tell us more about the letter that you sent, what documents were sent?
We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:
-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy.
What happens if I do not send the requested information?
If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.
Its their new high risk suspension, your account is considered high risk for various reasons, and they perm suspended it
You can recover these accounts with well written POAs/Invoices, but you have to have solid seller metrics. If you have issues/complaints/bad performance, you'll have a hard time coming back
Most people don't have business licenses. Most people are sole proprietors. This would be a ridiculous and arbitrary requirement.
I strongly believe this will only get worse in the future. Amazon is slowly, but steadily becoming a platform for sellers who are capable of moving heavy weight. Don't blame them though, this is the right way to make good money.
They haven't responded to me and I've emailed them twice.
Jeff Team started to deny messages, once you have something incorrect or suspecious ( or even more simple things ) they don't answer, even if you sent 1000 messages to them.