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  #23  
Old 01-19-2019
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Default Re: New Performance requirements ...

Quote:
Originally Posted by marvydocs View Post
Thank you guys for trying your best to help, the solution appeared to be by emailing bezos team, I've emailed his team explainig the problem and I've received a message from one of his team says that my account has been reinstated.

If you're facing a similar problem, try this solution, I've mentioned to them that I'm new and mentioned what the performance team requested, and that i have no problems with any buyers and that i didn't violate any of Amazon's policy.

Good Luck.

Hello,
I'm facing the same issue with my new account.
Is it possible to send me the letter you've sent to Bezos?
Sometimes language and specific words is the key to our cases!!
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  #24  
Old 01-20-2019
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Default Re: New Performance requirements ...

Quote:
Originally Posted by marvydocs View Post
Thank you guys for trying your best to help, the solution appeared to be by emailing bezos team, I've emailed his team explainig the problem and I've received a message from one of his team says that my account has been reinstated.

If you're facing a similar problem, try this solution, I've mentioned to them that I'm new and mentioned what the performance team requested, and that i have no problems with any buyers and that i didn't violate any of Amazon's policy.

Good Luck.
Tell us more about the letter that you sent, what documents were sent?
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  #25  
Old 02-26-2019
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Default Re: New Performance requirements ...

Dear Seller,

We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:

-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy.

How do I send the required information?
Submit this information at https://sellercentral.amazon.com/cu/contact-us.

What happens if I do not send the requested information?
If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.

We're here to help
If you have questions about this policy or information requested above, please contact us at https://sellercentral.amazon.com/cu/contact-us. Additionally, please find assistance creating a plan of action at https://sellercentral.amazon.com/gp/help/G201623610.

You can view your account performance at https://sellercentral.amazon.com/per...d?ref=ah_em_op or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- Download iOS App at https://itunes.apple.com/us/app/amaz...er/id794141485
-- Download Android App at https://play.google.com/store/apps/d...droid&hl=en_US
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com

ples help me
i very worry
I just created an account, I have an error like this
Has anyone passed this verification step yet?
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  #26  
Old 02-26-2019
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Default Re: New Performance requirements ...

sick stuff from ebay
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  #27  
Old 03-14-2019
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Default Re: New Performance requirements ...

I got the same issue and am still waiting......
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  #28  
Old 03-14-2019
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Default Re: New Performance requirements ...

Its their new high risk suspension, your account is considered high risk for various reasons, and they perm suspended it

You can recover these accounts with well written POAs/Invoices, but you have to have solid seller metrics. If you have issues/complaints/bad performance, you'll have a hard time coming back
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  #29  
Old 03-14-2019
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Default Re: New Performance requirements ...

Quote:
Originally Posted by The Demon View Post
Most people don't have business licenses. Most people are sole proprietors. This would be a ridiculous and arbitrary requirement.

I strongly believe this will only get worse in the future. Amazon is slowly, but steadily becoming a platform for sellers who are capable of moving heavy weight. Don't blame them though, this is the right way to make good money.
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  #30  
Old 03-17-2019
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Default Re: New Performance requirements ...

Quote:
Originally Posted by The Demon View Post
They'll be begging for new sellers in no time at this rate.
I doubt it. I get the feeling they are trying to push everyone out and sell all of their own stuff.
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  #31  
Old 03-19-2019
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Default Re: New Performance requirements ...

Quote:
Originally Posted by The Demon View Post
They haven't responded to me and I've emailed them twice.
Jeff Team started to deny messages, once you have something incorrect or suspecious ( or even more simple things ) they don't answer, even if you sent 1000 messages to them.

They're getting more and more difficult
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  #32  
Old 03-19-2019
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Default Re: New Performance requirements ...

Quote:
Originally Posted by Lucynda View Post
I doubt it. I get the feeling they are trying to push everyone out and sell all of their own stuff.
Not necessarily.. sure they're liking all the big name brands on prime pantry for example.

They want playing by the rules - just 10x more stritch than ebay.
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