Should i give him full refund? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

View Poll Results: Should i give him a full refund?
Yes 0 0%
No 0 0%
Half 0 0%
Tell him to get F"D 0 0%
Tell the OP to pull his head in 1 100.00%
Voters: 1. You may not vote on this poll

Reply
 
Thread Tools
  #1  
Old 04-23-2011
Junior Member
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default Should i give him full refund?

I sold an old pair of beat up boots for about $20 dollars. Listing fee's and shipping and everything coming to about $12.

The guy is not happy with them and want's a full refund. I said i would refund him everything but the shipping cost.

He wants a full refund. Should i give him full refund and take the loss? Would you?

My DSRS are still at an 'unacceptable' level even though i have 40 positive, 2 nuetral and 0 negative this month. WTF is with that?

I got my old account back after talking to ebay. Not sure if i want to risk it by only refunding half.

What would you do?

Thanks
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 04-23-2011
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

First I closed the poll. If you had left out the 2nd. last option, it might have stayed.

Seriously, it's $32 on an account that is shaky and you want to treat a buyer like that?

(Dont for one moment think I've not done that myself because I have. That was ages ago when accounts were a lot easier to make.)

Wear it and the old boots....give them to a charity instead of endangering your account.
'Old boots' are of value only if they were worn by some hero. Be fair dinkum
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
The Following User Says Thank You to GreenBean For This Useful Post:
productpast (04-25-2011)
  #3  
Old 04-24-2011
Junior Member
Threadstarter  
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Thanks for the answer. Good call! Guess ill have to eat the loss. What does OP mean?
Reply With Quote
  #4  
Old 04-24-2011
Skys The Limit's Avatar
MU
 
Join Date: Oct 2009
Posts: 262
Thanks: 1
Thanked 12 Times in 10 Posts
Activity: 0%
Longevity: 84%
iTrader: (1)
Default

Can I buy the shoes for my history of

Never Go full Special
Reply With Quote
  #5  
Old 04-24-2011
Junior Member
Threadstarter  
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Quote:
Originally Posted by Skys The Limit View Post
Can I buy the shoes for my history of

Never Go full Special
??? what does that mean ???
Reply With Quote
  #6  
Old 04-24-2011
TGMT²'s Avatar
Administrator
 
Join Date: Jul 2008
Posts: 2,901
Thanks: 735
Thanked 1,569 Times in 862 Posts
Activity: 27%
Longevity: 91%
iTrader: (4)
Default

100% agree with GreenBean, $32 is nothing.

I have made $445 in refunds this month alone and just consider it some bad luck and the cost of doing business.

Let your customer just keep those "old pair of beat up boots" and move on.

Simple!
Reply With Quote
The Following User Says Thank You to TGMT² For This Useful Post:
GreenBean (04-24-2011)
  #7  
Old 04-24-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

Haha, the poll, "tell him to get fu...".

You should do that, less competition for me, I sell old boots...

Seriously though, if you want a good standing account in the future, the kind of account that you can actually sell on without limits then stop selling old boots OR refund as soon as they ask. This is eb ay protocol for sellers.

I would not ask them for feedback either, I got a feeling that the 'Description' DSR is not going to be very high for a start
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #8  
Old 04-25-2011
Junior Member
Threadstarter  
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Shady, ha i asked him for 5 star ratings and he said 'deal' after giving him a full refund. I wish i knew what to sell. I honestly sell a lot of used junk i get at thrift store's or people throw out. It's amazing some of the stuff that sells, broken skateboards, broken cameras, old shoes, old boots... Im moving back to the u.s. / canada and not sure what im going to do to start selling again over there. Think ill start hitting the auction circut. All you guys sound like you know what the heck your doing and where to get stuff. Skimming through posts has shown me a whole other side to e b ay. Im thinking i should get some back up accounts going just incase mine ever does fail. Im a 'unacceptable' buyer satisfaction level, just had my review, and i have 40 positive and one neutral. WTF?
Reply With Quote
  #9  
Old 04-25-2011
Junior Member
Threadstarter  
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Ha and i sent him the quote

Old boots' are of value only if they were worn by some hero. That's the last pair i'll ever list.


I think he chuckled.
Reply With Quote
  #10  
Old 04-25-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

Quote:
Originally Posted by productpast View Post
Shady, ha i asked him for 5 star ratings and he said 'deal' after giving him a full refund. I wish i knew what to sell. I honestly sell a lot of used junk i get at thrift store's or people throw out. It's amazing some of the stuff that sells, broken skateboards, broken cameras, old shoes, old boots...
Of course this stuff sells but such bad conditioned items also leaves you open for bad feedback and disputes. People just don't read listings properly or sellers may miss a vital peice of info on damaged items. You have to be PRECISE with listing descriptions.

I would not personally sell broken skateboards on a eba y account I wanted to use for 'business' sales in the near future. If this is your business, then good luck with it.

Quote:
Originally Posted by productpast View Post
Im moving back to the u.s. / canada and not sure what im going to do to start selling again over there. Think ill start hitting the auction circut. All you guys sound like you know what the heck your doing and where to get stuff. Skimming through posts has shown me a whole other side to e b ay. Im thinking i should get some back up accounts going just incase mine ever does fail. Im a 'unacceptable' buyer satisfaction level, just had my review, and i have 40 positive and one neutral. WTF?
Low DSR's is your problem. What are they?
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #11  
Old 04-25-2011
Junior Member
Threadstarter  
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

not sure off hand, but i've been selling junk 100 plus items in 2 months and had very few complaints. Even selling shoes! I thought i would get tons of people saying they don't fit, but not even the case. Boot's guy was the first one.

When i got my first suspension, i asked everyone for 5 stars and they started flooding in. Def. asking for 5 stars makes a huge difference. A couple emails got my account back up and running.

It was my post and handling charges that really got me last time, i think it was like 4.38 or somthing. Offering free shipping really bumped up my score huge!


I guess they're not 'GREAT' because im not above the average...

Last edited by productpast; 04-25-2011 at 07:29 AM.
Reply With Quote
  #12  
Old 04-25-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

How many low 1's and 2's though?

Go to sellers dashboard.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #13  
Old 04-25-2011
Junior Member
Threadstarter  
 
Join Date: Apr 2011
Posts: 67
Thanks: 7
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Your 1 and 2 ratings(during 4-week period)
Count Performance
Item as described 3 Improve
Communication 1
Postage Time 1
Postage and handling charges 2

not so good i guess eh!
Reply With Quote
  #14  
Old 04-25-2011
WasTopRatedThenBanned's Avatar
Senior Member
 
Join Date: Jan 2011
Posts: 268
Thanks: 35
Thanked 34 Times in 29 Posts
Activity: 0%
Longevity: 77%
iTrader: (1)
Send a message via Yahoo to WasTopRatedThenBanned
Default

I would just start over.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to give refund on sending limit ? boosters Subscriber Discussions 3 04-06-2011 08:18 AM
Can buyer file A-Z claim after full refund? latting Amazon X 6 12-23-2010 09:49 PM
Full Refund? abejorro eBay Discussion! 1 11-30-2010 01:28 AM
Negative Feedback after full refund- Item wasn't even sent Archibald_Witwicky eBay FeedBack 1 10-22-2009 09:53 PM
Advice Pls. Item sent with tracking but Paypal give refund! ddayz Paypal Limited 21 04-30-2008 05:58 AM


Aspkin Group

All times are GMT -5. The time now is 05:47 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58