ebay item not received dispute

[user83]

a client open a ebay dispute item not received, looks like the package was lost or not scanned in the last point, i wait a lot of time to see if the package was delivered, today i ask him if received the package and he tell yes was received, but the dispute stil open, i tell him to close the dispute but nothing still, the money was held in paypal but i want to know if the money was released or still held or refunded to the seller thank you

[user83]

Uploaded a paypal screenshot of the payment

[rsot]

Hopefully he closes the dispute

[user83]

can someone check the atachment and check if the money was refunded to the seller or was released to me or still held in paypal?

[user83]

the buyer canceled right now the dispute. but the balance at paypal are the same i have after that.

[JamesNorth101]

It looks to me like the funds have been released to the seller again

[user83]

Originally Posted by JamesNorth101

It looks to me like the funds have been released to the seller again

i think the same james, looks like was releaded to me in feb 15 but why if the dispute was closed yesterday...

[rainmaker]

I had one of these cases and I lost even though tracking was provided. eBay sided with the buyer/potentially a scammer.

[rsot]

If the buyer cancelled the dispute through eB....he might have done so earlier and it only registered with pp yesterday...?

[Bunneh]

Do you have any emails from paypal it will explain more about what they have done with the money.