Re: How many cases opened before account gets banned?
I get worried even if I get 1 case a month! Granted I might sell a lot less than you(Around 350-500 items) but even 1 across all accounts annoys me. I did well from September to December, no cases opened but this week I've had my first one in ages and it was my own fault as well- Luckily the customer was more than happy to close the return with the "oh snap, my mistake" option and I gave him full refund.
31 cases, I would question the items that I'm selling or the delivery method. Just to make sure that you have one less thing to think about.
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