Feedback extortion!
Hi everyone,
I haven't been around for a long time as I've been very busy.
I've been flying on eBay recently but I would like to know something.
I've encounted 2 negative feedbacks I've asked customers to ship items back which they did I refunded them plus postage costs.
They also changed feedback for me.
Is this known as feedback extortion? I'm happy with the change of feedback but I don't want to be punished by eBay for having 2 negative feedbacks changed to 2 positive feedbacks.
You just never know with eBay so any help would be much appreciated.
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