KingRay's method is correct but there is a more exacting way to do it. Basically it's a step by step process of finding 10 listing numbers that all left you 5 stars in every category.
Once you do that, save the listing numbers in word or whatever (Ebay does not save them for you when you make a report).
Then if you have an inkling that someone dinged you take those 10 perfect listings and add the one you are suspicious about.
Yes, it's against rules to mention it to the buyer but I do this for many reasons.
One, you might find trends. Buyers of certain products can be crazier than others for whatever reason.
One trend I found is that on one id every single buyer in Brazil left me poor star ratings. I have since stopped shipping to Brazil which has taken out a lot of stress.
Another thing is that it's just nice to know that the A-hole that said "Great seller 5 Stars!" Actually left you 3 stars in every category. This was a one time thing and it was the weirdest time I have ever gotten a low star rating from someone. I couldn't believe it and never imagined it was them.
So I blocked them. Usually, people that leave low ratings (in my experience) are people that buy my cheaper products. So good riddance. I'm not going to jump through hoops and worry about 3 star ratings for an item that I paid a dollar for and sold for 2 dollars |