Re: ebay banned my real account because of usps covid delays
It sounds to me like you were suspended for not responding to INR cases properly. As long as they are scanned in on time you are good. When buyer opens INR case, you need to respond to the case, then get eBay to put the case on hold for 10 days, then watch it. When the 10 days are up you can try to get eBay to put the case on hold for another 10 days. But if it isn't delivered eventually you have to refund and close the case. If buyers asks eBay to step in they will refund and you get a case closed without seller resolution defect.
I think you were suspended for too many cases closed without seller resolution. Not for late shipment.
Try calling at different times until you get someone with an Irish accent. This sounds like something you can appeal. Everyone is having this same problem.
Last edited by cafonabob1; 03-09-2021 at 05:01 PM.
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