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Default ebay banned my real account because of usps covid delays

I just got banned off of ebay because of USPS covid delays from the holidays
Is there anything I can do about it because its literally not my fault and nothing I could have done about it

They banned my account because I received about 50 item not received cases out of 2000 because USPS has been delaying my packages from November to December because of holidays and covid.
Am I the only one affected by this?
Is there anything I can do?
SUCH BS
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by verbalseduction View Post
I just got banned off of ebay because of USPS covid delays from the holidays
Is there anything I can do about it because its literally not my fault and nothing I could have done about it

They banned my account because I received about 50 item not received cases out of 2000 because USPS has been delaying my packages from November to December because of holidays and covid.
Am I the only one affected by this?
Is there anything I can do?
SUCH BS

Did you drop it off and get a receipt for it? if I use usps I just donít trust them enough on their own volition to scan it in timely manner. I would try to appeal the decision if you can but itís such a large amount the chances of them to reinstate your account is low. But never hurts to try and ask them to look at the issue. I would next time ask them for receipt. USPS for me not best carrier to send in mass bulk because of their spotty scans.
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by littleredengine07 View Post
Did you drop it off and get a receipt for it? if I use usps I just donít trust them enough on their own volition to scan it in timely manner. I would try to appeal the decision if you can but itís such a large amount the chances of them to reinstate your account is low. But never hurts to try and ask them to look at the issue. I would next time ask them for receipt. USPS for me not best carrier to send in mass bulk because of their spotty scans.
They were scanned in on time
The only problem was once it was scanned they did not move for a week or two at a time and then bam item not received cases up the a$$
Im sure I'm not the only problem and they sent me an email stating the decision is final and they wont respond to any of my messages anymore =/
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by verbalseduction View Post
They were scanned in on time
The only problem was once it was scanned they did not move for a week or two at a time and then bam item not received cases up the a$$
Im sure I'm not the only problem and they sent me an email stating the decision is final and they wont respond to any of my messages anymore =/

I would try to fight it and see if you can get an appeal. Just point out you did everything in your power. Make sure you emphasize it. At this point you have nothing to lose. If you donít then itís permanent ban.

I never liked usps and attitude that they have. I make sure to insure everything with usps. The chances of them losing or delaying is less likely after. No company wants to pay out.
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by littleredengine07 View Post
I would try to fight it and see if you can get an appeal. Just point out you did everything in your power. Make sure you emphasize it. At this point you have nothing to lose. If you donít then itís permanent ban.

I never liked usps and attitude that they have. I make sure to insure everything with usps. The chances of them losing or delaying is less likely after. No company wants to pay out.
I have tried with no response
Also called and their reps are nothing but bots the way they reply
Has anyone had any luck getting their account back due to being banned from USPS delays?
Am I the only one thats dealing with this issue?
I appreciate the help and the response
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Default Re: ebay banned my real account because of usps covid delays

I would call them and talk to appeals team. You will need to call a couple of times
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Default Re: ebay banned my real account because of usps covid delays

USPS is suck crap right now.
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by littleredengine07 View Post
I would call them and talk to appeals team. You will need to call a couple of times
Kept calling itís not changing anything
Am I doing something wrong?
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by verbalseduction View Post

I received about 50 item not received cases
Were you responding to the INR cases on time? Were you actively communicating with your buyers to keep them from escalating the cases to customer service?

I've had about 20 INR cases opened since the end of November but have managed to only have a handful get escalated.
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Default Re: ebay banned my real account because of usps covid delays

Itís crazy how bad usps this year. Honestly they should give away their services for free because all the trouble they caused sellers and customers. I donít understand them. They can deliver 55 cent stamp and envelope. But when it comes to package they are lost.
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by bytor3k View Post
Were you responding to the INR cases on time? Were you actively communicating with your buyers to keep them from escalating the cases to customer service?

I've had about 20 INR cases opened since the end of November but have managed to only have a handful get escalated.
Yes i have refunded all of them or they all got delivered
Took care of all of them did not let them get escalated
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Default Re: ebay banned my real account because of usps covid delays

USPS has delayed deliveries by 2 weeks!
first class is alteast 10-12 days and priority take 7-10 days 'unofficially'
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Default Re: ebay banned my real account because of usps covid delays

I lost my real account during covid shipping delays. They wont reinstate even after settling all orders and refunds. Lost full purchase price to customers, lost money to supplier plus fees. It was brutal
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Default Re: ebay banned my real account because of usps covid delays

Honestly they should privatize the post office. Itís ridiculous they arenít taking responsibility for their service.
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by littleredengine07 View Post
Honestly they should privatize the post office. Itís ridiculous they arenít taking responsibility for their service.
If the post office goes private the shipping fees will shoot through the roof. It's a public service because its essential and the government helps by making it as affordable as possible.
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by DENDEN76 View Post
If the post office goes private the shipping fees will shoot through the roof. It's a public service because its essential and the government helps by making it as affordable as possible.
if they go private,they have to match what their competitors Fed EXP,UPS,and have better customer service.
Right now it is still the best deal in town
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Default Re: ebay banned my real account because of usps covid delays

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Originally Posted by DENDEN76 View Post
If the post office goes private the shipping fees will shoot through the roof. It's a public service because its essential and the government helps by making it as affordable as possible.
Their shipping rate are already increasing double the rate of inflation. Every year, its 4-7% rate increase, inflation rates are 2-3%.
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Default Re: ebay banned my real account because of usps covid delays

Customer service is the key to handle INR cases successfully. IMHO.
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