Account restricted for 10 days

[muzzie]

Originally Posted by murdered_by_ebay

forget about it , once a counterfeit warning has been recorded it will not be removed anymore and in case of many warnings no documents will be of any help , ebay do not care and will suspend soon

I once lost an account. Was selling a watch, and it got removed. I sent ebay all the documentation, and rep said it is all cool and I can sell it. I relisted it and got permbanned next day. And the biggest problem is that reps are trained to trust bot decisions, so this one can not be appealed.

[muzzie]

Originally Posted by Cimcime

eBay has an authentication service for US sellers. You ship the bag to eBay and they authenticate and ship to buyer. I could do that but no not open for other countries. Then, because you are from those other countries, you are a potential counterfeit seller.



Give me the same option to authenticate my items instead of accusing me. All BS.

Yes. But for other countries game is being played differently. You can't change ebay, so you need to change yourself.

[Cimcime]

Originally Posted by muzzie

There are 2 ways of doing this. 1 - get authorization from brand owner and provide it to ebay. 2 - create an army of accounts and spread sales to look not like a retailer, but just a pack of rich guys selling their unneeded items. The more accs you have, the less chance that one day you are restricted and can't sell at all.

I am a Top Rated seller with thousands of positive feedback and lots of loyal repeat customers. So I should leave an 18 year account and start from scratch? How do you even do that with managed payments and payoneer?

[murdered_by_ebay]

Originally Posted by muzzie

I once lost an account. Was selling a watch, and it got removed. I sent ebay all the documentation, and rep said it is all cool and I can sell it. I relisted it and got permbanned next day. And the biggest problem is that reps are trained to trust bot decisions, so this one can not be appealed.

reps are not trained but are not authorized to make a decision. this is like a criminal record , once you get one any future investigations on new violations would not question the old records anymore

here is the same thing , they recorded several violations and at some point the next violation will be the last one

[murdered_by_ebay]

Originally Posted by Cimcime

I am a Top Rated seller with thousands of positive feedback and lots of loyal repeat customers. So I should leave an 18 year account and start from scratch? How do you even do that with managed payments and payoneer?

ebay do not care about this with counterfeit warnings , you already got a "counterfeit discount" by not having been suspended earlier due to an established account. if it were a recent account you would be gone by now.

[muzzie]

Originally Posted by Cimcime

I am a Top Rated seller with thousands of positive feedback and lots of loyal repeat customers. So I should leave an 18 year account and start from scratch? How do you even do that with managed payments and payoneer?

Yes. You are dust for ebay. You need to spread sales by running few accounts and avoid being linked. There are ways to do it.

[Cimcime]

So I should remove all my listings and keep it empty for 6 months?

[muzzie]

Originally Posted by Cimcime

So I should remove all my listings and keep it empty for 6 months?

Sell items that never got removals. And build additional accounts slowly.

[Cimcime]

Originally Posted by muzzie

Sell items that never got removals. And build additional accounts slowly.

I have hundreds if items so any of those listings can be hit anytime.

[muzzie]

So the faster you start building extra accs the better.

[kirkland]

Originally Posted by murdered_by_ebay

was it saying who reported you?

When does it ever.

[YARAHE]

Originally Posted by Cimcime

I am a Top Rated seller with thousands of positive feedback and lots of loyal repeat customers. So I should leave an 18 year account and start from scratch? How do you even do that with managed payments and payoneer?

The question at the end is interesting for me as well. How can you open multiple eBay and payoneer accounts? I have no additional friends or family which i can use their identity. With PayPal it was easy though cause i could just change the email address of my paypal account and pay all the ebay fees with credit card without linking the PayPal account to the ebay account. So now with payoneer the only way is to steal identity and get somehow ⊗⊗⊗⊗ documents for the verification process. I’m not sure how to do it.

[murdered_by_ebay]

Originally Posted by kirkland

When does it ever.

they do if reported by a specific company

[murdered_by_ebay]

Originally Posted by Cimcime

Two only item removed
Once 3 day
Once 5 day
Once 7 day
Now 10 day

do you mean you received these restrictions but items were not removed every time before every restriction?

[SaiJin]

Originally Posted by Cimcime

I have hundreds if items so any of those listings can be hit anytime.

If you already gotten hit once, you'll get hit again and after 3 times it's a permanent ban.

If I were you I'd find out how to talk to trust and safety and the brand owners immediately to see what can be done.

Problem is eBay's regular customer support aren't bright and they can say whatever they want to make you feel good, so don't trust them

[rsot]

Originally Posted by muzzie

So the faster you start building extra accs the better.

Always a good approach

[dano]

Originally Posted by muzzie

I once lost an account. Was selling a watch, and it got removed. I sent ebay all the documentation, and rep said it is all cool and I can sell it. I relisted it and got permbanned next day. And the biggest problem is that reps are trained to trust bot decisions, so this one can not be appealed.

eBay rappresentative are 90% monkey without any knowledge of eBay selling and its behaviours. Rarely you can find a prepared person that likely hear you and solve the problem

[betterlife2021]

Originally Posted by dano

eBay rappresentative are 90% monkey without any knowledge of eBay selling and its behaviours. Rarely you can find a prepared person that likely hear you and solve the problem

Agree with what you say

[yankee]

I would suggest RAISING your prices along with listing as pre owned with a detailed description of how you obtained the items in your ebay descriptions.

[Cimcime]

Originally Posted by murdered_by_ebay

do you mean you received these restrictions but items were not removed every time before every restriction?

You receive an email saying this item was removed and you are restricted x number of days.

[Cimcime]

Originally Posted by muzzie

So the faster you start building extra accs the better.

So the information I received from one of eBay's representatives is "I can see that listing removal team has removed the items as the items were brought to our attention by one or more members of the community, who expressed concern with the authenticity your item."

This sounds more like my account being reported by competitors' bot accounts rather than an actual concern by eBay.