I Have got a Serious problem - Really need help guys
So basically ,
I do dropshipping from Amazon to Ebay ,
and I sold alot of items and my paypal is really legit ,
I got like this paypal for more then 6 years,
and I have got this e-mail in the last days and I don't know what do to do
is it happend to anyone here?
any advise please?
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As a part of our commitment to providing the best possible experience for buyers and sellers, we perform routine reviews of merchant accounts.
After a recent review, we have determined that we need additional information on your account in order to have a better understanding of the business, due to increase on dispute rates.
We are required to gather the following information:
- What is the reason for the recent increase in payments received?
- Give a projection of the volumes you expect to receive each month for the next 6 months (specify currency).
- Specify the average dispatch and delivery timeframes for the items sold.
- Provide the name and address of your main suppliers.
- Provide a copy of any invoices from your suppliers for the merchandise sold. An invoice is an original bill of sale referencing where you purchased or acquired the items you're selling along with the name and phone number of your supplier. *Note: We can't accept Pro Forma invoices as valid unless accompanied by proof of payment.
- What is the reason for the recent increase in disputes and claims on your account?
- What are your plans to reduce any incoming buyer complaints/claims?
- Do you ship from inventory or is your supplier shipping items directly to your buyers?
- What percentage of your monthly income is based on drop-shipping?
- How many different drop-shipping suppliers are you using?
- What is the agreement with your drop shipper in relation to refunds issued (in case of refund, how much will the supplier retain as cost or re-stocking fees)?
- What is the profit margin (expressed in percentage) on sales based on drop shipping?
- What credit terms are offered to you by your drop-shipping supplier (cash flow)?
We appreciate your cooperation on this matter, and ask you to provide us with the information/questions above. Please note that if we should not receive any information by Friday, April 29th 2016, we could decide to limit or place a reserve on the account. Once requested information is received we will be able to complete a review and respond accordingly.
Thank you for your understanding and cooperation.
Sincerely,
PayPal
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Thanks for Helping me !
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