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Re: PayPal's damages caused by Acceptable Use Policy violation
 

If the account is indeed your name, then do what I suggested above.

Serve a formal demand letter to PayPal's Legal Department on N. 1st Street in San Jose, California.
DO NOT contact customer service, DO NOT call them.
You must serve a properly worded demand letter to their LEGAL DEPARTMENT via Certified Mail, or via FedEx.
If you don't know how to write or serve such a notice, then hire a paralegal or go to your local court house and the clerk can assist you for free.

If you go this route, they will fully investigate your issue and you will hear back from their lawyers. In my experience within 10 days or so.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Im waiting for your result brothers.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

In due time, I may go this route. I have no plans to call PayPal. Will wait for others feedback 1st what they did so I make no mistakes.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

This just happened to me today. 180 days are up on 12-15-19 and Paypal just drained the account of over $5,000 this morning with the same memo on the transfer "PayPal's damages caused by Acceptable Use Policy violation" We sell supplements on line and used Paypal Here in our legit store front to accept payments in store and online. Our Paypal account is Real, all legit addresses, email, bank accounts for over 15 years. Never was told how we violated there acceptable use policy after years of operating with them. How can they just drain our account!!!!!!!!!! What has everyone else decided to do?

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Hmmmm this is sounding more like amazon when they suspend you for a big violation and just take the money.

If you have a brick and mortar store and all the documents, there must be a way to solve this. One of them could be a class action.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

If you are totally legit and not stealth I would be fighting for that money.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Same here. $3800 vanished yesterday:surrender:

Paypal is turning into thieves with no morals.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

what kind of supplements did you sell?

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Yes I will eventually fight for the money but I need to do so properly.

They were a couple of paypal accounts. All of them under legit names (one under my name, other wives etc, no SSN were entered I believe, 1 legit Tax ID, addresses/phone numbers except for 1 are out of date, everything looks good for the most part.

However, they didn't take the funds because it's a stealth account. They took them as noted in the Memo due to AUP Violation Damages. The problem is I was never told what specifically I violated, it could have been one of many things potentially. I sold thousands of different items. PayPal and Chargeback dispute ratio was below 0.5%. The only reason I was limited in the 1st place was because I tried to get my account upgraded (enable features), they did a full review on my account and decided to limit me.

I tried to appeal it and they said:

They specifically did say my funds would be released within 180 days. Instead they turned around and transferred them to their own PayPal.

Now hopefully you can see how badly PayPal screwed me over. They legitimately stole a large sum of money (won't disclose exact amount but it's well over $10k+), won't tell me why I was limited, won't tell me why my appeal was denied, haven't disclosed yet to me why the funds were taken other than a small memo message. If I call them (which I won't anymore), they won't tell me anything over the phone (excuse is always that department doesn't take phone calls).

Now it seems more and more cases are piling up.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Sent you a DM.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Did you have the same issue?

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Here is another case

https://www.paypal-community.com/t5/...on/m-p/1968997

https://i.imgur.com/taLLxoC.jpg

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Can we sticky this thread?

This is a pretty serious issue people need to be aware of. The cases are piling up and since aspkin is about stealth accounts, people on here will be victims certainly if PayPal is now implementing damage fines.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I sent you a direct message.

Sorry for your loss. I lost much more than that. Right now I'm not entirely sure how to handle this myself. Some have suggested we write to PayPal which is a good idea but in order to avoid making mistakes, will need to consult with an attorney and get feedback from everyone else on how to proceed.

I'm on standby myself unsure exactly how to approach this but plan to address this in 2020.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I am aware of this as well.

Amazon will freeze your funds if you're a seller. It requires pre arbitration usually to settle this. This didn't happen to me but if you google it there are thousands of cases. There are lawfirms specifically who focus on Amazon cases.

With PayPal, this is unheard of. You're right that they maybe changing their policies and now fining people much like Amazon does.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Has anybody had this done to them in any other country other than the US ? Looks like a US Paypal problem.

I'm actually shocked by how many people are having tens of thousands stolen by paypal ?

Regardless of what they think we have violated. The CUSTOMER IS HAPPY. So how can they just take ALL of our money like that without even telling us exactly what we have done wrong. We are not robbing anyone. They are making a fee of us. Our customer received what they ordered. Everybody is happy ?

Looks like ebay scrapping them for adyen is hitting their wallet so they need to make their money some other way.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Mine wasn't a stealth account. Fully under my name and information. Bank Account was under my name. Vietnam guy wasn't a stealth account either. The people on the paypal community page doesn't appear to be stealth accounts either.

I don't think it has anything to do with stealth accounts. PayPal is just fining accounts with large sums of money in it. Cases are being reported daily now.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Don't think it's the country. Vietnam individual said he lost $31k.

I have yet to see the common reason why it's happening other than every individual has more than $3.5k in their account.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

When was your guys fines? Mine was on Nov 26.

https://www.paypal-community.com/t5/...on/m-p/1968997

This guy was Nov 26.

Wonder if the connection is somebody did this all on Nov 26.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

This is 100% correct but hard to withdrawal it when they limited it. On my end though, I agree I left too much in PayPal trusting the funds would be secure with them. I was wrong. Nobody should store money in PayPal. Get it out as soon as you can.