PayPal's damages caused by Acceptable Use Policy violation

[Wesker]

Originally Posted by Ashley1010

On top of it- they just sent me an email that I could withdraw my funds but they took them- so balance shows $0.

I only wish I called last week, all it took was for me to say I hit 180 days, rep escalated I got my email. Nervously opened and still the same $0.

I will absolutely update when my lawyer sends the demand letter, it’s basically giving them a chance to pay before taking them to court. My transaction amounts were so small but I had many. I’m sick thinking they charge $2.5k EACH TRANSACTION. Like that makes absolutely NO sense. Also no email, notification, nothing explaining why they took all my funds.

https://www.paypal.com/us/webapps/mp...agreement-full

You and PayPal each agree that any and all disputes or claims that have arisen or may arise between you and PayPal, including without limitation federal and state statutory claims, common law claims, and those based in contract, tort, fraud, misrepresentation or any other legal theory, shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. This Agreement to Arbitrate is intended to be broadly interpreted. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

Would recommend you look at this. Attorney should know that you can't go to court over this. It has to go through arbitration process first. Arbitration works though this doesn't affect you negatively but saves on fees significantly going to arbitration versus a superior court claim.

[Wesker]

Please though update us on your progress and if you have any questions let us know. I would advise your attorney to check all the links I provided in my earlier posts and all pages in this post. Some good information for him. Tell your attorney that if he is successful I would like to possibly be a client of his as well and many more here would be as well.

[Wesker]

I found something that maybe related to why PayPal is doing this:

- These fines only seem to be affecting accounts that are permanently limited. If your account is temporarily limited requiring IDs or other reasons, then it doesn't seem to be affecting those type of accounts.

- When you call PayPal, the automated service will now tell you that you're permanently limited and no longer allowed to use PayPal. This was different from before as I remember calling them 5-6 months ago and it never did this.

My speculation here is PayPal has changed the process inside their company over the last 90 or so days that if you're a seller who has been permanently limited, they are now taking all 100% your funds by default and fining you for damages. They never inform you they're doing this and aren't responding back to anyone which is why not a single person to date has been able to get an answer from PayPal why they did this. It seems it is up to us to get a lawyer and resolve it that way.

[Augus]

Originally Posted by Wesker

I found something that maybe related to why PayPal is doing this:

- These fines only seem to be affecting accounts that are permanently limited. If your account is temporarily limited requiring IDs or other reasons, then it doesn't seem to be affecting those type of accounts.

- When you call PayPal, the automated service will now tell you that you're permanently limited and no longer allowed to use PayPal. This was different from before as I remember calling them 5-6 months ago and it never did this.

My speculation here is PayPal has changed the process inside their company over the last 90 or so days that if you're a seller who has been permanently limited, they are now taking all 100% your funds by default and fining you for damages. They never inform you they're doing this and aren't responding back to anyone which is why not a single person to date has been able to get an answer from PayPal why they did this. It seems it is up to us to get a lawyer and resolve it that way.

Besides that, let's also consider that the end of the year is right around the corner. They might be behind on their "yearly growth projection/goal" (which I doubt honestly) and that's also the reason why they are taking all this money from the accounts.

Everyone remember PayPal is a Public Company and all their financial records are publicly available. They might be doing this to improve their overall financial statements before the year ends? If that's the case, then what they are doing and the information (numbers) they are showing to their investors is completely shady

[Wesker]

Originally Posted by Augus

Besides that, let's also consider that the end of the year is right around the corner. They might be behind on their "yearly growth projection/goal" (which I doubt honestly) and that's also the reason why they are taking all this money from the accounts.

Everyone remember PayPal is a Public Company and all their financial records are publicly available. They might be doing this to improve their overall financial statements before the year ends? If that's the case, then what they are doing and the information (numbers) they are showing to their investors is completely shady

That's very possible as well. They may have taken millions of dollars among thousands of accounts. We don't really know right now. More people need to come forward and post their stories publically.

[Wesker]

Another case which is important for people to look at. No PayPal support is available to assist in these cases. People basically have to get an attorney. It's the only way to resolve this.

https://www.paypal-community.com/t5/...ed/m-p/1977752









The problem is PayPal is probably prepared for people to file a claim. Why it's better to use 1 lawfirm who can specialize in our cases and has success at resolving these cases versus using dozens of random attorneys.

[XPinksDude826]

I currently have 4 lawyers reviewing PayPals acceptable use policy and 2 of them are American and the other 2 are Canadian. I have called police stations and they tell me they cant help me because this is a civil matter. I sent PayPal a demand letter last month and they told me i need to send them a subpoena so tha'ts exactly what I am going to do.

So basically once my lawyers get back to me sometime this week. I will begin the process of taking PayPal to arbitration. The amount of money I have lost is absurd and I will not back down to PayPal.

I feel I have a very strong case against them as these fines are insane and I'm hoping my lawyers do not charge me hour and we work out some sort of contingency deal as the amount of money I have lost would be worth a contingency deal to a lawyer.

I will try to keep people here updated but one thing i do know is. Dont bother calling PayPal support as they have no way to get your money back. When I speak to supervisors at PayPal they are shocked at how much money I lost and they dont even know whats going on or how its possible for them to fine us.

Dont bother contacting PayPal through the better business bureau because they are just going to link you to the 2500 USD or CAD AUP Violation policy. I have done every free method of recovering my money even showing up to PayPals head quarters in Canada and trying to get into there office which I was escorted out of the building for.

Another thing I should mention is my PayPal accounts are all under my real information. If you have this issue and were using a stealth account then I have no clue how your going to take them to arbitration.

Everything I have done has resulted to me having to take them to arbitration which I am 100 percent going to do. I have many American lawyers jumping at my case and my phone is ringing like crazy because of it. The Canadian lawyers are not as excited because they want hourly rates compared to American lawyers who like contingency deals.


Hopefully my post helps people

[Wesker]

Originally Posted by Messy52312

I currently have 4 lawyers reviewing PayPals acceptable use policy and 2 of them are American and the other 2 are Canadian. I have called police stations and they tell me they cant help me because this is a civil matter. I sent PayPal a demand letter last month and they told me i need to send them a subpoena so tha'ts exactly what I am going to do.

So basically once my lawyers get back to me sometime this week. I will begin the process of taking PayPal to arbitration. The amount of money I have lost is absurd and I will not back down to PayPal.

I feel I have a very strong case against them as these fines are insane and I'm hoping my lawyers do not charge me hour and we work out some sort of contingency deal as the amount of money I have lost would be worth a contingency deal to a lawyer.

I will try to keep people here updated but one thing i do know is. Dont bother calling PayPal support as they have no way to get your money back. When I speak to supervisors at PayPal they are shocked at how much money I lost and they dont even know whats going on or how its possible for them to fine us.

Dont bother contacting PayPal through the better business bureau because they are just going to link you to the 2500 USD or CAD AUP Violation policy. I have done every free method of recovering my money even showing up to PayPals head quarters in Canada and trying to get into there office which I was escorted out of the building for.

Another thing I should mention is my PayPal accounts are all under my real information. If you have this issue and were using a stealth account then I have no clue how your going to take them to arbitration.

Everything I have done has resulted to me having to take them to arbitration which I am 100 percent going to do. I have many American lawyers jumping at my case and my phone is ringing like crazy because of it. The Canadian lawyers are not as excited because they want hourly rates compared to American lawyers who like contingency deals.


Hopefully my post helps people

Any chance you can give your attorney referrals? Myself and others would be interested.

[Viet Pham]

My account is legit as well.
I see that there is more and more people get fine by tranfer all money to Paypal.
We need to create a room chat to discuss about this. It’s more convenient than post everything to the forum.
I lost 31.8k USD and I cannot contact the right person in charge at Paypal to solve my problem. The account support as me to send email to aup@paypal.com but no response. It’s 2 weeks now.

[Wesker]

Originally Posted by Viet Pham

My account is legit as well.
I see that there is more and more people get fine by tranfer all money to Paypal.
We need to create a room chat to discuss about this. It’s more convenient than post everything to the forum.
I lost 31.8k USD and I cannot contact the right person in charge at Paypal to solve my problem. The account support as me to send email to aup@paypal.com but no response. It’s 2 weeks now.

See this post below.



PayPal is not communicating with anyone regarding this matter. We have to take them to pre-arbitration only way to resolve this. Right now I am waiting to hear back on the results others have as a couple of people have said they have hired legal counsel. My intentions are to pursue this in 2020.

I understand you're in Vietnam but you can also pursue a claim by getting legal counsel in the US from Vietnam. I can help you with that once I find an attorney/seek legal counsel myself if you'd like.

As for creating a chat room, I can setup a discord channel or facebook group.

[MKT]

Hi everyone. I was researching to see if I was the only one and came across this thread. After 180 mark I still couldn’t withdraw money even after calling multiple times, until last sunday when I made the last call and they decided to steal my money instead of fixing the issue to let me add an bank account to withdraw my money.

I am an European Citizen but the account was registered under a third word country using legit details and selling legitimate digital services.

See the screenshot below:

[Wesker]

Originally Posted by MKT

See the screenshot below:

Unable to read your screenshot. It's too small.

[Wesker]

Originally Posted by MKT

Hi everyone. I was researching to see if I was the only one and came across this thread. After 180 mark I still couldn’t withdraw money even after calling multiple times, until last sunday when I made the last call and they decided to steal my money instead of fixing the issue to let me add an bank account to withdraw my money.

I am an European Citizen but the account was registered under a third word country using legit details and selling legitimate digital services.

See the screenshot below:

Send us more information on what happened. How much did you lose? Where is this 3rd world country your account is based in? Where are you located? Were you permanently limited from PayPal? If so, what were you selling?

[rsot]

Originally Posted by MKT

Hi everyone. I was researching to see if I was the only one and came across this thread. After 180 mark I still couldn’t withdraw money even after calling multiple times, until last sunday when I made the last call and they decided to steal my money instead of fixing the issue to let me add an bank account to withdraw my money.

I am an European Citizen but the account was registered under a third word country using legit details and selling legitimate digital services.

See the screenshot below:

Welcome to the forum - all the best as you master stealth

[Wesker]

Originally Posted by tinsoldier

Welcome to the forum.

You will never see this money, learn from your mistakes and start again. Lost of great info here to reduce the chances of it happening again.

If the information is bogus, then most likely yes. You can't even make a valid claim against PayPal if the information on the account doesn't even match your information.

[Ashley1010]

Just wanted to give an update on my case I showed above. I spoke with my lawyer who is very connected- she is one of the best here in Mass. I know everyone is in different places but she informed me my demand letter and case we are going to send and fight for will be in regards to this law:

“The Massachusetts Consumer Protection Law
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.


What violates the Consumer Protection Law?
Many consumers are unaware of the rights they are entitled to under the Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A. Likewise, many merchants may not fully understand their responsibilities under this law.

The law does not define any specific business actions that violate the law; rather it states that “unfair or deceptive practices” are illegal. Although each case is judged on its own merits, some examples of unfair or deceptive practices that might fall under Chapter 93A would be when:

A business fails to tell you relevant information regarding your product or service or misleads you in any way.“

She is in the process of writing up a demand letter and proceeding with this violation that they mislead me to believe I would get my money after 180 days and then withdrawing a week before was deceptive and in MA against this law.

Will send another update when I get one. In the meantime I would check and see if your state has any laws regarding this and it can’t hurt to send a demand letter to try and get some answers since I still have yet to receive any reply from any of their departments.

[sam irsh]

paypal stole my money 26.000$ usd after i got limited and waited for 180 days i logged in to found that my funds is 0.00 and money was transfer to paypal under the rerason
PayPal's damages caused by Acceptable Use Policy violation
called them and says no funds 26thousand isgone

[BleepBloop]

When you guys first received your notice for the permanent limitation, does it say, "Per the PayPal User Agreement, which you read and accepted when you created
your account, we reserve the right to permanently limit an account due to
an Acceptable Use Policy violation. We may hold any available balance in
your PayPal account for up to 180 days. In addition, you may be liable for
any amount of damages PayPal incurs for each violation of the Acceptable
Use Policy."

Direct your attention to the last sentence.

[sam irsh]

this happend to me they took 26,000 $ im calling them nothing happen

[MKT]

Originally Posted by BleepBloop

When you guys first received your notice for the permanent limitation, does it say, "Per the PayPal User Agreement, which you read and accepted when you created
your account, we reserve the right to permanently limit an account due to
an Acceptable Use Policy violation. We may hold any available balance in
your PayPal account for up to 180 days. In addition, you may be liable for
any amount of damages PayPal incurs for each violation of the Acceptable
Use Policy."

Direct your attention to the last sentence.

They can write anything in their TOS, but that does not make it legal. Imagine your bank taking your money away from your account because they “think/consider” you have damaged them or a contract between I and you that would make me charge you whenever I want $5000 whenever I felt you offended me.

A TOS is not a law. The law is a completely different thing and they have to prove it in court.

They are obvious criminals and only those blind who have not made any money will not see it, because when you start doing big numbers that’s when this happens and that’s exactly why this forum “exists” I guess. We are trying to survive in a world where if someone does the same as PayPal gets 5 years prison sentence or in prison for simply stealing a wallet while these entities are getting away with millions from people who have worked hard for their funds.

[Wesker]

Here is another individual who lost $26,000 - https://www.aspkin.com/forums/paypal...-26-000-a.html

Really bad story he has.

[Wesker]

Originally Posted by Ashley1010

Just wanted to give an update on my case I showed above. I spoke with my lawyer who is very connected- she is one of the best here in Mass. I know everyone is in different places but she informed me my demand letter and case we are going to send and fight for will be in regards to this law:

“The Massachusetts Consumer Protection Law
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.


What violates the Consumer Protection Law?
Many consumers are unaware of the rights they are entitled to under the Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A. Likewise, many merchants may not fully understand their responsibilities under this law.

The law does not define any specific business actions that violate the law; rather it states that “unfair or deceptive practices” are illegal. Although each case is judged on its own merits, some examples of unfair or deceptive practices that might fall under Chapter 93A would be when:

A business fails to tell you relevant information regarding your product or service or misleads you in any way.“

She is in the process of writing up a demand letter and proceeding with this violation that they mislead me to believe I would get my money after 180 days and then withdrawing a week before was deceptive and in MA against this law.

Will send another update when I get one. In the meantime I would check and see if your state has any laws regarding this and it can’t hurt to send a demand letter to try and get some answers since I still have yet to receive any reply from any of their departments.

Thank you for the update. Please keep sharing more information when you get it as this is really useful to others who are victims of paypals greed here and will hopefully help others who also file demands to PayPal.