Dreaded DHL Clearance delay

[ets]

your package is seized by customs.. you will receive communication from them notifying you of the destruction on the goods! time to move on... package is gone!

[jeffweico]

Originally Posted by steak32

NOW here is something weird.. my box went from NY to CIN then is coming to me... hopefully on Monday....

18 Processed at MIAMI GATEWAY - USA MIAMI GATEWAY, FL - USA 07:40
17 Arrived at Sort Facility MIAMI GATEWAY - USA MIAMI GATEWAY, FL - USA 07:15

16 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 05:46

15 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 04:43

14 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:09

13 Departed Facility in NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 00:28

* Friday, April 08, 2011 Location Time
12 Processed at NEW YORK CITY GATEWAY - USA
NEW YORK CITY GATEWAY, NY - USA 23:59
11 Processed at NEW YORK CITY GATEWAY - USA
NEW YORK CITY GATEWAY, NY - USA 08:34
10 Clearance processing complete at NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY -
USA 03:16

Clearance processing complete generally means that it has cleared customs. I have never seen a package go through customs twice. So, it looks like you WILL get your package.

[nobody999]

agreed with jeff,
your package should arrive the following business day

[brettvonstap]

9 Please contact DHL ORLANDO - HERNDON, FL - USA 09:42

8 Arrived at Delivery Facility in ORLANDO - HERNDON - USA ORLANDO - HERNDON, FL - USA 09:12

7 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 03:26

I don't understand this. It arrived in Orlando no problem then I called and they claim it was seized by customs? I had that happen once with EMS and it was releases about 6 hours later. Is there a chance that will happen? What is the best approach to take here?

[slapped]

Did the package ever Complete "Cleareance Processing" In Cincinnati?,,,Sometime DHL Will Ship an Uncleared Package to its Next Hub (Stop) and have it get Customs Clearence There,,,This happens a LOT with Packages going to N.Y.

[jeffweico]

Originally Posted by brettvonstap

9 Please contact DHL ORLANDO - HERNDON, FL - USA 09:42

8 Arrived at Delivery Facility in ORLANDO - HERNDON - USA ORLANDO - HERNDON, FL - USA 09:12

7 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 03:26

I don't understand this. It arrived in Orlando no problem then I called and they claim it was seized by customs? I had that happen once with EMS and it was releases about 6 hours later. Is there a chance that will happen? What is the best approach to take here?

If DHL is telling you the package was seized, it is most likely as good as gone. Usually, when a package is selected to be inspected, "Clearance Delay" comes up if anything at all does. And I cannot imagine that DHL would tell you the package was seized if it was simply selected for inspection. Those are two very different things.

Best approach? Contact your supplier.

[brettvonstap]

I contacted the supplier and was refunded the money after they spoke with DHL which really surprised me.

If the tracking comes up with this " Clearance processing complete at CINCINNATI HUB - USA" Does that mean it is clear and good to go normally ??

Thanks!

[jeffweico]

Originally Posted by brettvonstap

I contacted the supplier and was refunded the money after they spoke with DHL which really surprised me.

If the tracking comes up with this " Clearance processing complete at CINCINNATI HUB - USA" Does that mean it is clear and good to go normally ??

Thanks!

Generally speaking, yes. 99.9999% of the time, once you see "Clearance processing complete" you will get the package. But there is always a chance, although very small, of the package being lost, or updated incorrectly.

My point in posting this is, that it is NEVER safe to list merchandise for sale until you ACTUALLY HAVE IT IN YOUR HANDS when it comes to importing.

In addition to that, if the package contents are illegal, the package may STILL be recalled after clearance processing is complete. That would happen if they flag the supplier. Customs can ask DHL to stop any packages still in their system (i.e. on their trucks) from that supplier from being delivered. It is RARE, but it happens.

[HurricaneHuntr]

looks like i have my first goner in 6 months. i just reuppd this po box too 7 days inbound... no double customs notes and hell china ems doesnt even show it arrived in usa... but usa tracking says arrived jfk/inbound... i hate when it goes inbound, always a huge risk. i like it when it skips inbound all together

[slapped]

Originally Posted by Moscutter

looks like i have my first goner in 6 months. i just reuppd this po box too 7 days inbound... no double customs notes and hell china ems doesnt even show it arrived in usa... but usa tracking says arrived jfk/inbound... i hate when it goes inbound, always a huge risk. i like it when it skips inbound all together

Just part of the Business,,,This is the reason that you NEVER list items for sale until they are actually in your hand,,

[HurricaneHuntr]

Originally Posted by slapped

Just part of the Business,,,This is the reason that you NEVER list items for sale until they are actually in your hand,,

Yep, i dont do that anymore lol Stopped after the last time i had some seized. It's all good, just dispute and buy again

[HurricaneHuntr]

Your item cleared United States Customs at x:xx am on April 26, 2011. Information, if available, is updated periodically throughout the day. Please check again later.


Nothing sweeter

[mr888]

F**K!! got another clearance delay in OHIO, are they cracking down again?

[GrannyT]

How do you handle all that stress?

I guess it must be worth it or you wouldn't do it

[mr888]

Obviously its worth it when you 3x your money, but these losses just don't feel right :D

[GTB]

does your supplier resend if they get seized?

[rsot]

This is not automatic - you have to discuss with the supplier - if I am to assume you are using the infamous "overseas" site then each seller has different ways of handling seizure....

[jeffweico]

Google "operation in our sites"

[Here We Go Again]

I just had 8 boxes make it through Cincinnati with no issues about 3 days ago.
They were delivered today.

I am having no issues with DHL currently.

[mr888]

Originally Posted by rsot

This is not automatic - you have to discuss with the supplier - if I am to assume you are using the infamous "overseas" site then each seller has different ways of handling seizure....

I wish it was like that, I have my own guy in china getting the stuff for me at china prices and just shipping to me, so I can't really ask him to handle the seizure for me because he just resends the stuff to me without making profit on the price.

I wonder if his supplier would reship, but i doubt it.

[mr888]

Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:59


Booya false alarm

[HurricaneHuntr]

Grats. my last dhl made it, to a previous address that had a seizure.... so so much for people always thinking there is this big list.. it's just friggin random