DHL 'Clearance Delay'

[Shipgistix]

I'm new here. It was also my first time using DHL.

Anyways, I bought a pair of shoes on the 31st. They got mailed out on Friday.

Here's the tracking info that DHL has sent me:


Sunday, January 15, 2012 Location Time
13 Clearance delay SYDNEY - AUSTRALIA 18:17

12 Processed for clearance at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 18:17

11 Arrived at Sort Facility SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 18:12

10 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 05:05

9 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 04:38

8 Clearance processing complete at HONG KONG - HONG KONG HONG KONG - HONG KONG 02:43

7 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 02:25

Saturday, January 14, 2012 Location Time
6 Departed Facility in BANGKOK - THAILAND BANGKOK - THAILAND 20:56

5 Processed at BANGKOK - THAILAND BANGKOK - THAILAND 19:48

4 Arrived at Sort Facility BANGKOK - THAILAND BANGKOK - THAILAND 00:43

Friday, January 13, 2012 Location Time
3 Departed Facility in BANGKOK - THAILAND BANGKOK - THAILAND 23:38

2 Processed at BANGKOK - THAILAND BANGKOK - THAILAND 23:37

1 Shipment picked up BANGKOK - THAILAND 20:40
BANGKOK - THAILAND 20:40



These shoes are not the counterfeit or ⊗⊗⊗⊗ ones, they are from a company that makes its own brand and own shoes, called 'Dons footwear'.

Wonder what the clearance delay is about?

Are clearance delays procedure? Are they normal? It seemed to pass through Hong Kong fine.


Has customs seized it? Is there any way to retrieve it, if this is that case?

Thanks

[Callidus]

Well it would pass through Hong KOng fine as thats where half of the counterfeit / ⊗⊗⊗⊗ items are shipped from around the world!

Clearance delay not sure unless they are inspecting the package which if they arent counterfeit you should be fine

[powerjam]

dont know what it means but just had the same on mine... 1st time iv seen it aswell... any info?

[GreenBean]

http://www.aspkin.com/forums/shippin...does-mean.html