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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1  
Old 01-18-2016
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Default seized by customs

I ordered some Android / handheld game console and my items were seized by customs the shipment came through DHL DHL told me to contact the agent seriously I've never had this happen or least with something like this
Anybody has any input on what I should do I would appreciate it

Last edited by ravenv12; 01-18-2016 at 02:11 PM.
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  #2  
Old 01-18-2016
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Default Re: seized by customs

If you set your flag it will make it a lot easier to see where you are from

Are these items branded at all?

Is it possible the value was under declared?

They are the 2 main reasons for customs getting involved
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Old 01-18-2016
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Default Re: seized by customs

Don't know I don't think they would be bonded items. All they are is like cheap handheld game console things from DHgate. Should I call the agent or chop it up as a lost. If it was DVDs I would never ask lol


and flag
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Old 01-18-2016
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Default Re: seized by customs

You bought them so you must know if they are meant to be branded or not...

If its just meant to be a generic handheld game then I would talk to the agent. Chances are they have been undeclared to save the exporter fees that they are charged in China
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Old 01-18-2016
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Default Re: seized by customs

Yeah I was just trying to make sure that is not illegal to import handheld generic game consoles
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Old 01-18-2016
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Default Re: seized by customs

^^ Definitely not illegal to import generics.

The package may have been under-declared or the packing list may have fallen off in transit. Both would be valid reasons for a seizure if the shipment wasn't illegal goods. If DHL isn't able to help you, you should be getting a certified letter from customs in the coming days telling you who you can contact.
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Old 01-18-2016
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Default Re: seized by customs

DHL actually already told me who to contact there is a cop / custom officer they told me to contact but he will not answer the phone to me
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Old 01-18-2016
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Default Re: seized by customs

Could be because it is a holiday. Regardless, the certified letter will have at least an office telephone number where you will be able to reach someone.
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Default Re: seized by customs

Thanks everyone for their input guess I will just sit back and wait now
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Old 01-18-2016
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Default Re: seized by customs

I wish you the best!

For what it's worth, I think you'll be able to retrieve your order after you jump through some hoops.
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Old 01-18-2016
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Default Re: seized by customs

Hey I'll be happy to get my order as long as I don't have to pay $500
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Old 01-18-2016
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Default Re: seized by customs

You may well need to pay the actual import taxes on the goods if they have decided that they have been under declared

Depending on the value of the good that could easily be $100's
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Old 01-18-2016
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Default Re: seized by customs

Don't worry OP. It would have to be a massive order to cost $100's in taxes. You said "some", so I'm assuming we're talking about a relatively small order. When my supplier declares a value of $500usd, I pay right around $40 in taxes. Over half of the $40 is DHL's "deferment fee" for paying the taxes for me when the package came through customs. So the tax for bringing a $500 order into USA is about $14.

Now if it actually does happen do be under-declared, there's no telling what number customs would calculate as the actual value. Hopefully they don't say it's worth thousands.
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Old 01-19-2016
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Default Re: seized by customs

The guy said they are counterfeit PSPs that they had trademark logos all over them
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Old 01-19-2016
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Default Re: seized by customs

Not going to get them back in that case they will be disposed of
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Old 01-19-2016
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Default Re: seized by customs

Quote:
Originally Posted by ravenv12 View Post
The guy said they are counterfeit PSPs that they had trademark logos all over them
Well there it is - looks the brand did get identified. Counterfeit PSPs are popular and heavily flagged. If you provided your address for shipment, you address might be flagged by customs for future deliveries so be aware.
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Old 01-19-2016
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Default Re: seized by customs

Yeah I used my address. Not the first time I've had stuff seized but I figure importing handheld game consoles would be not something that would get seized. The seller is trying to get me to agree for me to reship the item when I used to import stuff before usually it would get seized before leaving China and sellers would reship item. But the seller has been very rude and nasty so should I just ask for a refund don't want him to send me an empty box
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Old 01-19-2016
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Default Re: seized by customs

You have been caught doing this before and you carry on doing it?....

You can usually expect a letter from customs when you look to be a repeat offender. They may well take action against you

Importing handheld games consoles is fine. Importing ⊗⊗⊗⊗ PSPs is not, and I get the feeling that you knew exactly what you were importing

Why exactly would you expect the seller to give you a refund? You imported dodgy gear and you got caught
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Old 01-19-2016
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Default Re: seized by customs

Quote:
Originally Posted by ravenv12 View Post
Yeah I used my address. Not the first time I've had stuff seized but I figure importing handheld game consoles would be not something that would get seized. The seller is trying to get me to agree for me to reship the item when I used to import stuff before usually it would get seized before leaving China and sellers would reship item. But the seller has been very rude and nasty so should I just ask for a refund don't want him to send me an empty box
Good luck on getting anything out of the seller. Just about every listing on DHGate has fine print saying "seller is not responsible for customs clearance" or something similar. If you get something seized then that's on you.

It was not a good idea using the same name and address as you have on a previous seized shipment. That could be the reason your order got opened this time. Customs keeps a log of offenders and they have been known to block shipments destined for blacklisted addresses. There's one guy I sell to who used to import all his stuff from China, but he's now forced to buy from me because anything he tries to import gets seized.
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Default Re: seized by customs

To me they don't really look like PSPs other than the shape they are called pxp... and secondly I've never used this address before was living somewhere else

Last edited by ravenv12; 01-19-2016 at 10:51 PM.
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Old 01-19-2016
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Default Re: seized by customs

I just looked these up and they do in fact look "like" a PSP....the fact that they even "sort of" look like a PSP AND are named almost the same "PXP" is enough for customs to hold them. Don't count on getting these back, move on to something else.
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Old 01-19-2016
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Default Re: seized by customs

Quote:
Originally Posted by ravenv12 View Post
The guy said they are counterfeit PSPs that they had trademark logos all over them
Confiscated items now.

Going to be destroyed.

Get a new supplier and be more careful next time.

Do not trust your Chinese friend with purchases.

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