Limited Account Access RXI034 invoices and supplier info help!!!

[Uncle Billy]

Limited Account Access RXI034
This morning when I logged onto my EBay and PayPal I was notified of the Notification of Limited Account Access RXI034. I went through it last year a bunch of times but I was using a vendor and had no problem producing the invoices and the supplier information.

Limited Account Access RXI034
Confirmation of my SS#
Proof of Shipment Tracking Numbers
Invoices Proof of Purchases
Supplier Contact Information

The other thing they are asking for is proof of shipping and tracking on non-Ebay items sold. I have never had them ask for that before. Even when I called and told PayPal they were non ebay they said it didnt matter. I bought the items from people on the forums and they are VERO items. I don’t want to advertise what I am selling to everyone

The good thing is it is a real PayPal and EBay account so the SS# is taken care of. The tracking numbers and proof of shipping in not a big deal. It’s the supplier contact information and invoices I am worried about. I would like to hear from people that know for sure if they really call the suppliers and verify the information. Or better yet the best way to go about taken care of this stuff. Right now my account has about 61 positives no negs and is about a little over a mouth old. If you want post some advice I would really appreciate it.

And yes I know about stealth accounts I have some on the back burner, I got greedy and sold to much too fast thinking they would leave me alone, the worst thing is I know better. Now I got about $1400 sitting in it.

Post some advice please
Uncle Billy

[oompaloompa]

I have only ever heard of them calling suppliers a few times, mostly in my opinion they make up their minds as soon as they see the supplier products and details, if it looks ok they wave it through but often they may have already made up their minds even before this, vero and or large amounts will cause this attitiude. It kind of depends what you were selling as to what supplier you give them, there are some products that we just cannot hope to give a solid invoice for, but update us...

[Uncle Billy]

I heard DHGate wont work anymore as a supplier source but I have read a couple of recent post of people that said PAyPal accepted a DHGate Invoice.... Those of yo that have sent me a pm thanks

[rsot]

Hope all works out Uncle Billy. You plan on using DHGate invoice? Wish I had more info on that.

I just got limited on a Paypal account just now asking for supplier info on items sold but, lucky me in one sense, these were from Apple Store and not at all overseas ha

[imhim]

all the invoices or wotever I have provided they have never called... I guess they just want it as a document to put in their file to say "we have complied with our companies rules" etc...

[rsot]

use any invoices from d*gate or off-broadway invoices imhim?

[imhim]

nope nope nopee

[Burning]

Many forum members have suggested to provide dhgate invoices but to me that just seems like a risky thing to do. Dhgate is a haven for counterfeits and I believe that paypal knows that as well. I suggest you stay clear away from dhgate, it's very risky and dangerous to provide invoices from there. I got limited about 6 months ago on my main paypal account, I made invoices up on Microsoft word using premade templates. I found a business selling wholesale items I was selling and I put that as my source. This was for items I was selling on ebay about 6 months ago. You may want to try that but make sure the buisness is legit and preferably has a website.

[Uncle Billy]

Here is the $100 question does anyone have experience where they actually did call a supplier and verify them? There probably making some game out deciding if the sellers account gets re-instated. I noticed too they ask for supplier information and invoices well I have yet to see an invoice that dosent have the suppliers name on it......

Has anyone ever been caught with insufficient invoice if you know what I mean?

[rsot]

I have spoke to few people around here and other forums who haven't reported Paypal taking the time to call suppliers. They make their own judgement call.

[sergiy]

May eB@y contact police or proper institution if they will find that you made ID, invoice, CC statement yourself? Or they just suspend your account? How do you think?

[imhim]

I dont think they would go to those lengths...

[imhim]

Originally Posted by Uncle Billy

Here is the $100 question does anyone have experience where they actually did call a supplier and verify them? There probably making some game out deciding if the sellers account gets re-instated. I noticed too they ask for supplier information and invoices well I have yet to see an invoice that dosent have the suppliers name on it......

Has anyone ever been caught with insufficient invoice if you know what I mean?

lmao... exaclty... how can ebay not accept an invoice, when ALL invoices (generally speaking) has the sellers company on the top of it...??????

stupid people... never have I heard of companies issuing bill of sales, but hey...

[GreenBean]

Originally Posted by Uncle Billy

Here is the $100 question does anyone have experience where they actually did call a supplier and verify them? There probably making some game out deciding if the sellers account gets re-instated. I noticed too they ask for supplier information and invoices well I have yet to see an invoice that dosent have the suppliers name on it......

Has anyone ever been caught with insufficient invoice if you know what I mean?

As in paypal rejecting the invoice? Quite a few users I know have suffered.

It boils down to the account being acceptable & meeting their requirements & no glossy invoice or call to a supplier changes that

Quickie, was/is this RX 1034 for off ebay transactions?

[Uncle Billy]

I called yesterday and asked PP why they were asking "SEPERTLEY" for Supplier Information, and Invoices. It dosen't make sense. PP then explained, reason being some business dont put there contact information on the top of them. Maybe my perspective is terribly askewed but I cant ever recall an invoice not having all of the supplier information on them.

How come when you ask them specifically about the limitation placed on your account, in my case the "unusual or potentially
high risk activity." they say for the protection of the PP community; "we cannot discuss that with you?" Its like being pulled over issued a traffic ticket without an explanation.

The part of the RX1034 that really vexed me is where it says for my protection!!!!

"For your protection, we have limited access to your account until
additional security measures can be completed. We apologize for any
inconvenience this may cause."

Lastly has anyone ever been asked to supply shipping information for Non-Ebay Items, that is also a 1st for me. I know now the only way for $$$$ to safely be sent is with your buyer using just your PP Email Address. I have always sent a request for $$$$. PP told me even if you do a $$$ request for service they want to know what service your being paid for.

This AM I got a request to fill out a survey based on my phone experience. Too bad they really dont care if there sellers are pleased with PP's service.

UB

[Uncle Billy]

Green Bean,
It was for both, I had auctions that were running and I had some-out of Ebay money coming in, not alot under $500. I should have saw the PP limitation coming. As soon as I got hit with the MC019, I should have transferred all of $$$ from PP and started preparing. I didnt know they ran covert operations on the weekends

Originally Posted by GreenBean

As in paypal rejecting the invoice? Quite a few users I know have suffered.

It boils down to the account being acceptable & meeting their requirements & no glossy invoice or call to a supplier changes that

Quickie, was/is this RX 1034 for off ebay transactions?

[rsot]

Hey Uncle Billy,

Don't worry about "Should have...". You wouldn't have been able to get money out anyway - i took money out of an account other day, just $250, and got hit with a limited hours later effectively BLOCKING my transfer.

Lucky me, I didn't get hit with verify ID otherwise I would have been fugged. Just invoices, proof of inventory, and proof of shipping. /fingers crossed it will all work out for Paypal...

[slapped]

I have Experienced Paypal asking for Supplier Information which they actually checked with a Phone call, they asked if I had an account with the Supplier, an aapproximation of how long I had the account, if it was in good standing (Credit wise) and if it had recent activity thats it.

For Paypal to go to these Extremes I Believe that the Items must be HIGHLY RISKY there are a few Items like that Like OEM Software, or Worse yet Software Keys, Microsoft, Adobe, Ahead, Roxio, and the BSA in General are Putting an Enormous amount of Pressure on Companies that Can Facilitate the sale of Such Products, Companies like Paypal, Ebay, Amazon, CCNow, ect, ect

It is My guess that Paypal Feels that you sold some type of item like that, If that is the Case you Must put your "Thinking Cap" on and Be prepared to supply them with Invoices for those products and be ready for some type of Verification Call.

It also NOT Uncommon for Paypal to request such Information for tranactions that have Happened Outside of Ebay

[Uncle Billy]

I just called paypal and they said the only thing they are waiting for is that every package needs to be delivered...Anyone have any tips..I had some forignen orders and they didnt even have tracking....there are only a few people

[slapped]

For the Orders that Did not have tracking, and since they are Off Ebay, so there will Not be any positive feedback, they Might make you Wait 45 Days, (The Max Amount of time that a Buyer Has to file a dispute thru Paypal)

[Uncle Billy]

Well I made alittle progress not much though they said if after 90days there are no disputes they will release my money but I am still not giving up... I am really looking for a current email address of the supervisors and executives at PP any help would be great!!

[HowYaLivin]

hey uncle, just read your thread, the exact same thing happened to me. And MC019 and a few days later the RXI034. I'm curious to know how you solved this.