Extra 4% FVF Fee on INAD Returns - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal

UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

Reply
 
Thread Tools
  #1  
Old 06-30-2018
Member
 
Join Date: Apr 2018
Posts: 96
Thanks: 3
Thanked 28 Times in 25 Posts
Activity: 0%
Longevity: 29%
iTrader: (0)
Default Extra 4% FVF Fee on INAD Returns

How is everyone feeling about ebays new little money earner to bump up their profits? Much like the charging fees on Postage, but much more to the detriment of sellers, considering a huge majority of INAD returns are so the buyer can utilise a free paid for return for a change of mind or incorrectly bought item.

https://community.ebay.co.uk/t5/Busi...D/td-p/6003379

Last edited by JamesNorth101; 06-30-2018 at 06:05 AM.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-30-2018
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 19,501
Thanks: 2,327
Thanked 5,043 Times in 3,867 Posts
Activity: 42%
Longevity: 61%
iTrader: (457)
Default Re: Extra 4% FVF Fee on INAD Returns

Its not good news... Its going to be interesting to see how everyone as a whole reacts to this long term
__________________

Top Quality Fresh IP


Click to add me to
WhastApp | Skype | PM
Reply With Quote
  #3  
Old 06-30-2018
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,934
Thanks: 2,730
Thanked 3,081 Times in 2,264 Posts
Activity: 18%
Longevity: 57%
iTrader: (2)
Default Re: Extra 4% FVF Fee on INAD Returns

I get about 1 in 400 items sold in one nitch that get returned this way. When they return the items, the package is destroyed and usually the item also. For me, it is almost always a retail store owner that feels but hurt I can sell much cheaper. I always consider it a cost of doing business online. The 4% will be insignificant to me.

But when I sold $400-3000K items that were absolutely never anything wrong except for ignorant buyers.....4% would have been devastating. I was almost always able to call in and win the case anyways on those but I can see how that can really kill profit margins for high return items.

Last edited by yankee; 06-30-2018 at 06:48 AM.
Reply With Quote
  #4  
Old 06-30-2018
just_smile
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default Re: Extra 4% FVF Fee on INAD Returns

May as well get used to it, its not going to get any better!

Every year they take a little more, and make it a little harder.
Reply With Quote
  #5  
Old 06-30-2018
Member
Threadstarter  
 
Join Date: Apr 2018
Posts: 96
Thanks: 3
Thanked 28 Times in 25 Posts
Activity: 0%
Longevity: 29%
iTrader: (0)
Default Re: Extra 4% FVF Fee on INAD Returns

Its absolutely brutal.

Sadly, my main selling fields are in an area which attract some of the most dregs of society, meaning, I get a fair number of INAD when I deal with Council Estate Trash (literally I google every one of these and end up on an estate somewhere), and like Yankee, they get returned battered, used, packaging destroying etc.

I sell so many of the item, that I always know its a setup when theres a return because they work perfectly on the applications, its just the idiots who can't read, or want to try something, or are too dumb to fit/use it correctly that opt for their free return.

There has been some such severe changes over the past year, things are going to get so much harder with this in place as profits are already limited because of their ever increasing take.
Reply With Quote
  #6  
Old 06-30-2018
donkeykong2012's Avatar
Executive [VIP]
 
Join Date: Nov 2012
Posts: 663
Thanks: 113
Thanked 136 Times in 98 Posts
Activity: 0%
Longevity: 63%
iTrader: (0)
Default Re: Extra 4% FVF Fee on INAD Returns

Here below is the actual quote from EBay's Business Seller News.

"Later this year, for sellers with a very high number of “item not as described” claims in a category when compared to their peers, or “item not received” claims for a particular postage destination when compared to their peers, we may add an additional 4 percentage points surcharge on final value fees in that category, or extend the estimated delivery time for that postage destination, respectively."

This is as clear as mud. Who will it apply to? How long will it apply for? How will seller's find out if it does apply? I hear emails are being sent out, but it appears to be be that Ebay can simply charge what they want when they want to me. Is this even legal? Very aggressive and underhand tactics.

Last edited by donkeykong2012; 06-30-2018 at 07:15 AM.
Reply With Quote
The Following User Says Thank You to donkeykong2012 For This Useful Post:
yankee (06-30-2018)
  #7  
Old 06-30-2018
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,934
Thanks: 2,730
Thanked 3,081 Times in 2,264 Posts
Activity: 18%
Longevity: 57%
iTrader: (2)
Default Re: Extra 4% FVF Fee on INAD Returns

pretty vague. Hopefully it is a tax on ****ty sellers.
Reply With Quote
  #8  
Old 06-30-2018
Member
Threadstarter  
 
Join Date: Apr 2018
Posts: 96
Thanks: 3
Thanked 28 Times in 25 Posts
Activity: 0%
Longevity: 29%
iTrader: (0)
Default Re: Extra 4% FVF Fee on INAD Returns

Quote:
Originally Posted by donkeykong2012 View Post
Here below is the actual quote from EBay's Business Seller News.

"Later this year, for sellers with a very high number of “item not as described” claims in a category when compared to their peers, or “item not received” claims for a particular postage destination when compared to their peers, we may add an additional 4 percentage points surcharge on final value fees in that category, or extend the estimated delivery time for that postage destination, respectively."

This is as clear as mud. Who will it apply to? How long will it apply for? How will seller's find out if it does apply? I hear emails are being sent out, but it appears to be be that Ebay can simply charge what they want when they want to me. Is this even legal? Very aggressive and underhand tactics.
"Clear as mud" is the strapline to the eBay policies department!

It looks like they are introducing a new metrics system

'From July 2018, we’ll add a new seller metrics and benchmarks tool in Seller Hub’s performance tab. You’ll be able to clearly see how often you receive “item not as described” and “item not received” after-sale requests.'

I imagine that will have a 'red' zone.

First off FVF rises, then shop subscription raises, then 'sponsored listings' pay more or you'll be invisible 90% of the time, then the new Premium Status metrics, now this..
Reply With Quote
  #9  
Old 06-30-2018
Senior Member
 
Join Date: Aug 2012
Posts: 6,125
Thanks: 1,110
Thanked 1,655 Times in 1,333 Posts
Activity: 0%
Longevity: 65%
iTrader: (38)
Default Re: Extra 4% FVF Fee on INAD Returns

The only way to see how it will work out is when it comes into force. Since you're compared with your "peers", others in the same niche/location etc., I would presume this wouldn't be much of a big deal for most sellers.

However those who are getting too many cases against them, it'll definitely weed them out. It might be a good thing?
Reply With Quote
The Following User Says Thank You to Play For This Useful Post:
yankee (06-30-2018)
  #10  
Old 06-30-2018
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 8,934
Thanks: 2,730
Thanked 3,081 Times in 2,264 Posts
Activity: 18%
Longevity: 57%
iTrader: (2)
Default Re: Extra 4% FVF Fee on INAD Returns

Quote:
Originally Posted by Play View Post
It might be a good thing?
Hopefully reduce the crappy Chinese sellers and hack ebay users such as turn and burn selling junk items.

Hopefully....
Reply With Quote
The Following User Says Thank You to yankee For This Useful Post:
Play (06-30-2018)
  #11  
Old 06-30-2018
Senior Member
 
Join Date: Aug 2012
Posts: 6,125
Thanks: 1,110
Thanked 1,655 Times in 1,333 Posts
Activity: 0%
Longevity: 65%
iTrader: (38)
Default Re: Extra 4% FVF Fee on INAD Returns

Quote:
Originally Posted by yankee View Post
Hopefully reduce the crappy Chinese sellers and hack ebay users such as turn and burn selling junk items.

Hopefully....
Yep. I know its a bold move, but it should improve customer satisfaction (theoretically speaking).

Bear in mind, eBay is up against Amazon. They'll just keep doing whatever it takes to keep their slice of the pie.
Reply With Quote
  #12  
Old 07-01-2018
james_112233's Avatar
Senior Member
 
Join Date: Mar 2017
Posts: 2,305
Thanks: 589
Thanked 544 Times in 409 Posts
Activity: 0%
Longevity: 36%
iTrader: (0)
Default Re: Extra 4% FVF Fee on INAD Returns

Change your business policies / practice / margins to account for it. Or go back to working a 9-5 for some one else. I know what I would rather not do.
Reply With Quote
  #13  
Old 07-01-2018
Member
Threadstarter  
 
Join Date: Apr 2018
Posts: 96
Thanks: 3
Thanked 28 Times in 25 Posts
Activity: 0%
Longevity: 29%
iTrader: (0)
Default Re: Extra 4% FVF Fee on INAD Returns

Quote:
Originally Posted by james_112233 View Post
Change your business policies / practice / margins to account for it. Or go back to working a 9-5 for some one else. I know what I would rather not do.
While, I agree with the sentiments, its more to document the exploitation of eBay with these rules and regs.

You can't change your policies to avoid scam buyers, thats impossible. We can do our best to seek them out but eventually, they will always win if they know how to play the game. Now eBay are charging you for the scam.

I dont think anyone on eBay or the forum object to paying eBay fees - The platform has served me very well over the years, its these stealth charges that are not avoidable is the annoyance. But it won't be the last, next year they will plan to start charging on internet use - pay per minute for the time you are logged on to the website.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
INAD Cases - can't refund Callidus UK eBay & Paypal 6 12-06-2013 02:16 AM
My first INAD case TonyAlmeida Subscriber Discussions 13 04-08-2013 07:58 PM
INAD Cases Ebayorbust Subscriber Discussions 5 03-28-2013 09:37 AM
Anyone had to pay an extra refund? Princeps Paypal Limited 3 01-01-2013 04:06 PM


Aspkin Group

All times are GMT -5. The time now is 06:41 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58