Retrieving money from Ebay

[munchkinxx]

How do I retrieve funds from Ebay when PP account is limited?

Story is:
Buyer opened a case, EB deducted the funds my PP account. PP account is limited. I appealed the EB case, EB ruled in my favour so they're meant to credit the account. EB can't reverse the funds as PP is limited. No outgoing or incoming money can be done. EB offered a coupon to use on EB however it's been rejected as PP account is limited. They say I need to sort things out with PP to have the limit removed (which isn't possible).

Does anyone know what else I can do to retrieve this money? I don't understand why Paypal and Ebay can't work together so that I get my money back. Even if the retrieved money is going to sit my account until it's ready to be released at the end of the year.

[MM78]

You don't. It's limited, wait 180 days.

[rsot]

Originally Posted by MM78

You don't. It's limited, wait 180 days.

That's somewhat incorrect MM78 - from what I understand, the OP has money stuck in EBAY....and it's true, if eB rules in your favour BUT your pp is limited, there is no way eB can send the funds to your pp.

OP, you would have to ring up eB to send you the funds via check...HOWEVER 2 problems exist: 1) You would need an accessible address and 2) they could close your eB account based on not having a valid PP...it happens.

[munchkinxx]

After days of countless phone calls and going back and forth between EB and PP, I've gotten PP to unlimit the account for the funds to go through for that reversal only. Once it goes through they'll lock it down again. Just waiting for the funds to go through now. I've asked for the cheque however EB has said they can only do the PP transfer.

[GreenBean]

Ebay Australia NEVER do a cheque transfer. They stopped in early 2007.

Wish I had seen this earlier.

Could have advised differently.

Good you have managed to get a temp unlimit.

Be careful and sit on paypal to make sure they do, in fact, allow this to happen.

[munchkinxx]

After days of countless phone calls and going back and forth between EB and PP, I've gotten PP to unlimit the account for the funds to go through for that reversal only. Once it goes through they'll lock it down again. Just waiting for the funds to go through now. I've asked for the cheque however EB has said they can only do the PP transfer.'

So the transfer couldn't go though. Paypal says they temporarily lifted the receiving money limitation so the refund can go through. EB says the transfer can't go through unless the whole restriction on the account is removed. I don't know what to do. Should I just write off the $106 refund? I've spent over 3 weeks of countless calls back and forth on this. It's been so a waste of time.

I don't understand why Ebay can't liaise with PP or vice versa for the funds to go back on the account.

[GreenBean]

It is very simple.

Neither company want to liaise with each other to accomodate you.

This is in their too hard department.

Anything they promised in writing or all verbal?

paypal australia play hard ball on these transactions. Only aware of 2 that worked.

[munchkinxx]

It's all verbal. I've had EB and PP on a conference call 3 times already.. hopefully the third time round is successful.

[munchkinxx]

Haven't had any success. Every time EB attempts the refund it won't go through as PP is limited. PP keeps telling me they've lifted the limitation so that the funds can go through however EB has just confirmed they have not.

I don't understand how EB can't reimburse via another method instead of going back to PP. I'm sure I'm not the only one who has had this problem which means EB is keeping all this money that doesn't belong to them?

I don't know who else I can speak to at PP to let the funds go through?