Paypal limited!

[Bunneh]

Originally Posted by luverlyjuberly

A pain in the arse this is! It' like Paypal don't want customers. I've been registered with them for five years. I sell second hand items on ebay. I had two cards registered with them for all that time but one expired about two months ago. Is this the cause of all this nonsense?

What were you trying to do when this happened?

[luverlyjuberly]

Nothing! I suddenly got a limited due to "suspicious activity" on my Paypal account. I can find no evidence of suspicious activity.
I had to change my passwords and choose two new security questions. I also have to confirm my location. Clicking on confirm location the next page asks for a card to be added.

[Callidus]

so as instructed above, buy a VISA Gift card from the shops that Bunneh mentioned, visit gospendit.co.uk and register it in your stealth details and add the card

The money on it you can use to pay eBay fees.

[luverlyjuberly]

No-one locally sell visa gift cards. I have to buy a 3v voucher.
And no-one sells them visa gift cards online in the u.k.

[Callidus]

https://www.americanexpress.com/uk/p...ift-cards.html

A very nice alternative I must say

[luverlyjuberly]

I managed to find a visa gift card.
Paypal claims it wants my telephone number to confirm location , I click on verify and it asks for a visa card number. i give this and choose "use this address as billing address". the address i currently use for paypal.
this message appeared:
Your account is limited. Please check your Account Overview page for messages about resolving this problem.
So this method has not worked for me.
paypal has basically asked me to - and allowed me to - change my password and security questions bit won't let me confirm my location.
Has anyone else had his problem. Does this mean I have to send in DL or Proof of address letter?

[Callidus]

Sounds like you've left it too long or they were going to limit you anyway....sounds like a right mess.

Proof of address and ID will be needed by the sounds of it, check the resolution centre and report back. What has it asked for?

[luverlyjuberly]

I was limited on Monday - I found out Monday night at 6pm.

This is the message so odd that it then asks for credit card to be added.

What can't I do while my account is limited?

send money
withdraw money from your account
close your account
add money to your account
link or remove a card
link or remove a bank account
send refunds

[luverlyjuberly]

This the first message: I can click on confirm location OR send in documents, but when I click on verify location it asks for a card to be added but won't accept it.

Please provide the documents requested below. We'll review your account status after we receive the information we've requested.
Confirm location
If you'd prefer, there are alternative ways to provide information:
Photo ID
Provide proof of address
Your documents need to be valid and legible.
The submitted information on the documents must correspond with the information on your PayPal account.
Your documents need to be less than 6 months old.
We will handle your information in accordance with our privacy policy.

[Bunneh]

What message do you get when you try to add the card?

[luverlyjuberly]

this message appeared:
Your account is limited. Please check your Account Overview page for messages about resolving this problem.

[Bunneh]

Originally Posted by luverlyjuberly

this message appeared:
Your account is limited. Please check your Account Overview page for messages about resolving this problem.

If your account is now limited you will have to check the resolution centre to see what they are asking for now.

[GreenBean]

Originally Posted by Callidus

4 digits on an AMEX Gift card

Are you sure the numbers are on the back of an AMEX card?

Thought all AMEX numbers are on the front?

[luverlyjuberly]

Originally Posted by Bunneh

What message do you get when you try to add the card?

I tells me I cannot add a card.

Yet the message on first page asks for a card to be added.

At present I have a bank account added but not a credit card as it expired in January.

[Callidus]

Originally Posted by GreenBean

Are you sure the numbers are on the back of an AMEX card?

Thought all AMEX numbers are on the front?

Never said there were 4 on the back of the card, I said 'there are 4 on an AMEX card' - never said where.

AMEX is 4 on the front, correct. You knew that anyway but I am sure you posted just to improve your post count

[Bunneh]

Originally Posted by Callidus

Never said there were 4 on the back of the card, I said 'there are 4 on an AMEX card' - never said where.

AMEX is 4 on the front, correct. You knew that anyway but I am sure you posted just to improve your post count

If you look at this post.. http://www.aspkin.com/forums/uk-ebay...tml#post659554

it would imply you were talking about the back..since i was..

but anyway this thread is far to confusing enough as it is without the random comments

[Bunneh]

Originally Posted by luverlyjuberly

I tells me I cannot add a card.

Yet the message on first page asks for a card to be added.

At present I have a bank account added but not a credit card as it expired in January.

What are the steps in the resolution centre?
Not the steps to confirm location.. are there any other doc requests besides this?

[wired]

Originally Posted by Callidus

Never said there were 4 on the back of the card, I said 'there are 4 on an AMEX card' - never said where.

AMEX is 4 on the front, correct. You knew that anyway but I am sure you posted just to improve your post count

Seems like you where both post count hunting.

I read it as four on the back, and GB just does is usual nonsense.

All good fun but boring as heck.

[luverlyjuberly]

Originally Posted by Bunneh

What are the steps in the resolution centre?
Not the steps to confirm location.. are there any other doc requests besides this?

This the first message: I can click on confirm location OR send in documents, but when I click on verify location it asks for a card to be added but won't accept it.

Please provide the documents requested below. We'll review your account status after we receive the information we've requested.
Confirm location
If you'd prefer, there are alternative ways to provide information:
Photo ID
Provide proof of address
Your documents need to be valid and legible.
The submitted information on the documents must correspond with the information on your PayPal account.
Your documents need to be less than 6 months old.
We will handle your information in accordance with our privacy policy.
Reply With Quote

This is the message, it appears to give me two choices. Confirm location OR Photo ID and Proof of address. However when I choose the Confirm location it asks for a new card to be added (which I do with the gift card visa) AND further down the page it shows the address I gave Paypal. It asks me to confirm this is my address or add a new one. When I do this I then get the message "ERROR you can't add a new card as you are limited".

[Bunneh]

Yes but earlier you mentioned your limitation it says this :

Originally Posted by luverlyjuberly

I was limited on Monday - I found out Monday night at 6pm.

This is the message so odd that it then asks for credit card to be added.

What can't I do while my account is limited?

send money
withdraw money from your account
close your account
add money to your account
link or remove a card
link or remove a bank account
send refunds

So no matter how many times you try it is blocked, so the only option you have is to upload proof of address & photo ID.