Ebay for most people is great for getting rid of unwanted items or to make extra bucks on items lying around the house — but for some people it means finical stability and freedom from the corporate world. There are people out there that depend on eBay for a large part of their business.
Hardcore eBay-ers can do thousands and thousands of dollars a day in sales and the next day have their account suspended and unable to create a new account, I would know I was one of them. Fortunately after tons of trial and error, I’m able to create new accounts even after being suspended and continue with my online businesses.
What happens when eBay suspends your account?
- You may never use the same credit card number to register a new eBay account.
- Your email and eBay login trigger cookies with eBay, that list you as a suspended user, and ban any eBay accounts on your network or accounts you have ever logged into.
- EBay places cookies on your computer with all your information on it. If you try to create, or log into another eBay account. EBay will link the accounts and suspend them also.
- Your name, address, phone number among many other personal identifying information is logged and used against you with any new accounts you create.
Way’s to get around this and to create a new account safely.
- Clean your computer. Delete any software from eBay that might be forwarded information to eBay aka turbo lister. Delete all cookies and logged information from your internet browser.
- Change your IP address, keep a log of IP address, and do not use the same one from a previous eBay account. Command prompt > type ipconfig or visit http://www.geobytes.com/IpLocator.htm?GetLocation to check your current IP address.
- Register a new eBay account with a different email address. Preferability a Yahoo or Gmail account. I have found, if you use your own domain to register an account, example ebayaccount@aspkin.com, eBay will be able to ban your account faster as most likely only you will use this domain and eBay is not dumb.
- Register with a pre paid credit card that can be throw away and acquired easily.
- Try not to use the same information twice when registering. Example, name and address.
- When asked for a bank account and routing number. Change a few numbers with the account number. Just remember choose payments to be made by your credit card.
- There are a couple more important factors to know but I do not want to give all the secrets out. Through trial and error you’ll be able to thwart eBay and continue with your business. Just remember never use the same information twice, especially your IP address and always remember to delete your cookies and never log into old banned accounts.
On a side note… the reasons I have been suspended were mostly stupid. My auctions would either be all images; sorry I like them to look nice. Or have a link to one of my websites, which is also bad. These are horrible reason to kill someone’s business. The good thing about it is, every time eBay bans one of my accounts. They lose out on hundreds of dollars in revenue. Why pay after they ban you?
Want to learn how to get back on eBay and stay on? I wrote a complete step by step guide called ‘eBay Stealth‘ that will show you how to safely and easily get back on eBay and PayPal and stay on! If you have been suspended by eBay and you don’t know what to do, then you need to read my guide.
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85 Comments on "Ebay Suspension / Suspended Accounts"
can I use same PayPal account?
if I chance the email w/ a new one link to may new eBay account will work?
Hello aspkins,
I would like to ask a question,
I have successfully created a new account, with new address, new paypal, new bank account, etc. However, can I still log in my ebay from the house I was banned in I mean same IP address and same computer? Will they catch it? I usually log in ebay at starbucks and lobby of my apartment.
Urgent Question, please respond.
Thank you for the great advices.
Going to court on thursday as ebay cancelled our 45 listings. claiming £93.50. Ebay are not coming to court they have a paper defence maybe it is thin paper or it can tear easily any advice gratefully received.
Not sure if you will answer this but i was banned over a rather large charge-back that i appealed or lost. Now I am banned from both websites. The amount has gone to collection but i want to buy something (high priced) and I can only use paypal to buy it. How can i do this?
Helli Ask Pin,
I have been suspended 6 months ago by getting a few late delivery and dispatch scores on my dashboard – it is suspended indefinitely.
Let me get this right, to start again i need:
New email account, new paypal account linked to the new ebay, new billing address, new credit card registered, and new IP address.
If i transfer all of this to my wifes name and register details to her old home address should that be fine?
thanks
I HAVE TWO EBAY ACCOUNT BUT ONE NETWORK .. WHICH IS THE SAVE TO LOG IN TO BOTH ACCOUNT AND NOT GET CAUGHT.
I am curious to know if using proxies such as iprivacytools.com is safe when logging on to ebay?
Ebay is not accepting my prepaid credit card. The site is saying that they do not accept prepaid CC. Now what do I do?
Hi,
I want to sell some skin care products at Ebay and I want to use PayPal as my payment method. The only thing is, PayPal held some of my money before when I was selling some other stuff. They were asking for tons of my info: ssn, my supplier’s info, etc. I just want to know if you have any knowledge to prevent being suspended in PayPal? Thanks so much for all your help..
Can I transfer the funds from my old account to my new paypal account?
Can I log in to my paypal that is lined to the suspended account?
You can use the same paypal account for more than one ebay account. Do not use a paypal account that was linked to a suspended ebay account though.
If you live in the USA, I suggest using a Simon Gift Account.
Merchant Plus is a great merchant account processor to use away from paypal also.
I want to open another ebay selling account. I only use paypal to pay for my fees. Can I use the same paypal to pay fees for additional ebay accounts.
Is there a certain type prepaid credit card I should use ?
What are good merchant account processor to use away from paypal ?
Hi guys.my account has been suspeded due to this unpaid strike lastweek and my question is how many days is the suspension period? and after this suspension i would like to know if ebay will allow me to use my suspended account right after the suspension period and also are they going to collect me a charge no matter what is is
If i use my m8s account with his details on it, and change my IP address and delete my cookies, will eBay be able 2 find me and block my account again?
plus what paypal account do i use 4 receiving payments? i have not had my paypal account blocked/limited whatever, its verified 2 my address and linked 2 my old blocked account?
what ppal account do i use
Right I am on the UK ebay site if it makes any difference. I had 6 accounts suspended, fair enough I’m over it now. I have been using a friends account, recently Paypal have limited this account. Is it possible for me to link up a previous paypal account to this account?
thanks
i get suspended with 100% feedback and one cpmplain saying “this is fake, is a cheap copy from turkey”
I’ve been on ebay since 2004.
after reading all this is very confusing, who has a succesful story?? can i list the same items if i get my account back?
My ebay account and paypal account using the same address (shipping address), suddently my ebay account was suspended.
I want to open a new ebay account and link with existing paypal account, how can I do that when there are stated my address registered with paypal, can ebay identify this?
thanks
Khir
hi i have a couple of questions.
1 i have been kicked out of ebay and paypal. i was very sick and wasnt able to ship out the stuff that was sold.( me being a total jackass.. should have cancelled the listings but forgot.) so now i know we cant use the same checking acct however can i open up another back acct and use that… please advice.
2 i owe ebay about $200 in fees. and i have been suspended. should i pay or not. please advice.
thank you
Hi, aspkin, I just bought my new prepaid visa card from simon.com and of course, in order to sign up, you must have banking information, if you change your account # around a little, won’t it reject the account? because they might verify it w/ my bank and if it comes back non-valid, won’t that screw me over? should i just open a virtual bank account w/ a new name, new address and new everything?
Continue from above…
I am trying to reopen a new ebay account through proxify.net. When it comes to enter the credit/debit card, it will not go through. What am I doing wrong?
I am having trouble setting up the account using a credit/prepaid card with using proxify.net to open an account. Any help would be great.
Hello,
We were a top power seller titanium status! Our accounts got shot down all of them – over 6000 + actual positive feedbacks. We sell a specific product brand and line. How can we get back on ebay? We had live toll free support and everything. Can ebay shut us down under a new name because we are selling a certain branded product?
Is that illegal?
Please help out! We need it!
Hi,
my ebay and pay pal account were both suspended so I used my sister’s account info and ebay suspended me again bc i didnt change my IP address. How can I follow and your steps and still use a bank account that’s mine but won’t be traced back to ebay or paypal? What name, social, and address would I use? Is my only option to keep on trying my family’s bank account information and hope that I won’t get suspended again?
Thanks
Hi there,
A quick question you say Try not to use the same information twice when registering. Example, name and address, is there any way you recommend to get around this and have goods sent from or to the same address without the Ebay Gasapo finding out and linking it to a banned account?
Also is there any way to use the same paypal account?
Regards
J
Hi. I have just had my ebay account suspended and it was a total nightmare with pay pal involved and all. So basically what do i need to do in terms of changing my adress and bank account info, as well as credit card. As you stated it would still be fine if i would just misspell my name on the registration and the adress? and also is there any way to get the ebay account reinstated even if it is linked to paypal suspension ?
Hi
I read most of the messages here but something is not clear to me.
If you use a different address (so you won’t get suspended again), how would you get the delivery of the items you buy?
Thanks
Hi,
You are a lifesaver!!! I was suspended from ebay and followed all of your instructions. So far so good. I used a different email to open a paypal account. My question is my money is trapped because I can’t link my bank account to my paypal account. Or can I? I have another paypal account but am afraid that it will be traced to my old ebay account. Am I being dumb? I’m confused on what to do.
if i verify my paypal account with a checking account that has never been used with paypal or ebay, will they be able to find out the name & address on the account?
I got suspended for something that was really stupid. Anyway I was just reading about prepaid credit cards and this site:http:
//www.which-prepaid-card.co.uk/prepaid-card-questions/register-prepaid-paypal.html
says I can’t use them to open an ebay sellers account because I need a bank account is this true?
(live in the uk)
Thanks
Hi,
I have had my account suspended for 12 months as it was linked to my x boyfriends account. I have nothing to do with him anymore and ebay say i have to get his account unsuspended to reactivate mine on there suspension message. Is the a way around this at all as i have been tading safley for ove 1 year and have 100% positive feedback. 300+ of them.
Thanks
Aspkin,
I have some questions. I have read your posts but am still curious as to my fate. I have done everything as you stated and still got suspended. I bought a couple of dresses for my daughter so it was low cost which is the norm for me anyway and then listed some toys at low cost and was then suspended as associated with a suspended user. Is it because I was using Sellers Source Book as my hosting site? Please help?
@ Stayathomemom — Just curious, did you do the whole pre-paid credit card thing to create your seller’s account? If so, I’m very curious as to how you went around PayPal as they don’t allow people to create premier or business accounts w/ just a pre-paid cc. As for changing a few numbers around on a bank account / routing #, I really don’t see that being so easy to do. Your reply will be greatly appreciated!
Thanks,
Lance
where can you buy a prepaid credit card without giving your name and social to them.
does ebay accept prepaid debit cards if they accept prepaid credit cards?
i heard some where they don’t accept prepaid debit cards.
I recently made a new account with ebay after being suspended with my last account. I am curious if you can link your old paypal address with your new ebay account. I have added my new email address under paypal and made it my primary but I thought I should research it before actually going through with linking this paypal with ebay. I saw this mentioned a couple times on your site but I am still confused. Thanks for any input!
Thank you very much for this info, You are a great Guy!
my account was suspended today. I want to make a new account under my other debit card (never been used on ebay before) if i use my same billing address i will be suspended again, so i though i could use a any billing address and provide the correct zip code, will this work? or not? Thanks in advance.
Got suspended today for no reason! want to make a new account… If i give ebay my real street address then they will link me to my suspended account and suspended my account thats for sure, So i decided to give them a different address and provide the correct zip code so it will bypass their credit card verification proccess… Do you think that will work? or they will run a credit check report to see if that my correct address? please advice. Thanks Mike.
Forgot to ask.
how does ebay/paypal linke accounts?
Thanks.
If i have logged into my banned accoutn at my mother’s inlaw place before, I now have created a new account at her house. Do you think I will get caught if i use my new account at ther placed,a nd never log into my ban account from there…I have reset my ip also, the only problem is only the last 6 digit has changed, would that matter???
I would like to thank everyone for your interest in my eBay articles. If you are unaware, I have another eBay article with a lot more information, especially within the comments section.
With my recent business projects I’m very busy and will not be able to answer you for at least 24/48 hours. If you have patience by all means post, if not please visit my other eBay post. Most of the questions you can think of have been posted and answered.
More on eBay Suspensions
Please read this other post before posting a new question.
Thank you,
Mike:
1) Yes.
2) Its a vague statement eBay uses over and over again to rationalize your suspension. More then likely your item has to do with a major business that doesn’t like you selling your information.
3) Mac Address, if it’s the same as IP address then yes.
OH forgot to ask
My my registered address and name is diffrent then my billing address. Would this red flag my account?? Thanks
Is if okay if i use the same checking account # on my new ebay account? also, my ip address showing i live in FL and i live in Mi would this make a diffrence and would ebay shut me down again? and last thing, once i opended an account with ebay and when i statred selling they only asked me for my debit/credit card number, they didnt ask for my checking account number… Why do you think?? Thanks
Hi there! i have 3 questions please.
1) will ebay know if you use the same checking account # on your new account after you get suspended?
2) i got suspended and received an email saying that i was suspended becuase iam “”Abusing eBay” of the eBay User Agreement states, in part: what does that means? i was trying to sell a book!!
3) can ebay track you via mac address?
Thank you very much for this great website!
It could be that your brother logged into his account using your one of your comptuters at one time. Or since the address are the same that could of triggered eBay to link the accounts and ban his as well. It’s not likely but I’ve seen it happen before.
Regards,
I’d like to add that my brother use his credit card, different number but use the same address as mine.
If I have 2 computers sharing the same home network + 1 routher. I checked the IP address of the 2 computers using the website you provided and found that they were not on the same IP.
Will eBay think that 2 computers not the same person or they will know?
I have my 4 accounts, when one of them banned, the rest were as well.
My brother live in another address, but use the same credit card that have the same billing address as mine, why his account was banned as well!
Well I have changed the IP address about twice per day since Sunday and have had no problems listing or operating yet. If what you say is true what about the work computer I share with an Ebayer? I have bid on his stuff before to help him out of a jam. What happens when I am ready to open a new account? What can I do so me and my wife can operate on the same network without being linked together? Just keep changing IP’s?
Thanks, your more helpful than the $30 e-book I bought!
Hi Jeff,
If you guys are using the same IP address, then her account will be banned if not banned already. Let me know what happens.
Regards,
I have had my 4 accounts suspended over the weekend but my wife operates an account (different email and paypal and credit card) but it is on our same computer home network so how is it she has not been busted since our IP’s must be the same right? Please help as I am worried!
Hi D,
I don’t see why they would get suspicious, out of everything you do to create a new account, the only thing to worry about is your name and address if it doesn’t match your credit card, but it’s not like eBay has anything against you at this point and are trying to suspend you, they’re trying to help you with your scammer. They won’t worry about anything else.
Regards,
ok say i have been suspended and open a new account, new name. what happens if i buy something and i get scammed? If you approach ebay for compensation will they automatically know that something is suspicious about your new account?
Paypal information yes, but Paypal email address no. You must add a new email address to your Paypal account and have your payments sent there from eBay. Trust me! 🙂
I am starting a new ebay account. Can I use my same paypal info for accepting payments?
heh.
i should find a prepaid cc here in oz ! 😀
never heard of it before.
but i’m sure it’s exist.
thx for that 🙂
so
if your acc is suspended you don’t need to pay the balance??
what if ebay take the money from your cc that was stored in their database??
and will they close our paypal acc too? because paypal and ebay is under the same company.
hello aspkin, thanks for the info. but in relation to the turbo lister, I have a lot of template save, any way to salvage that to save work. could I still use it as long as I log in as different user or save the templates and reinstal the turbo lister fresh and reimport the fils/templates ? any advice would be appreicated. thanks again. ken
Oh and if you just change the user when connecting, I believe that’s okay.. but I wouldn’t risk it. Just save your info to an excel sheet and reinstall Turbo Lister. Once installed you can just import all your auctions and you’re good to go. Just make sure to change the auctions around, its easier to do this with excel, example the payment email address. If you use paypal you’ll want to use a different email address. Just add a different email address to your paypal account and have payments sent to that. Good Luck.
With Turbo Lister you can export your auctions to an excel .csv sheet and and import them when you’re ready. That’s what I do! 🙂
It depends what kind of ISP you have, like dial ups are always different IP address every time you connect. Cable modems stay the same until you reset your modem. Simply unplug the power source and let it set for a couple minutes and plug it back in. DSL modems are basically the same too.
If that doesn’t work, go to start > run and type in cmd and then type in: ipconfig /release
Then try resetting your modem again.
To view your current IP address type in the cmd “ipconfig” or a website I like to use http://www.geobytes.com/IpLocator.htm?GetLocation
Hope this helps.
Hi, great information here. I just have a question that may be a stupid question to some, but here it goes……….how in the heck do I change my IP address?
Hello,
I got suspended because I had a suspended account (owed money) and used another account to sell. They suspended 2 of my accounts, then I went to the original suspended account paid the balance and that was automatically reinstated, now if you use the reinstated account an I in danger of getting suspended again?
John