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Re: PayPal's damages caused by Acceptable Use Policy violation
 

Found this link - https://www.aspkin.com/forums/paypal...y-limited.html

Apparently PayPal did this 10 years ago. Was a small amount they removed from this persons PayPal.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

This same thing happened to me, almost $8k in my account I’ve been counting on getting my money back from all the sales I made (clothing) - they could never tell me why I was permanently limited. Sucked it up and then today bit my 180 day mark. (just last month I called and asked them when I could withdraw and they said would be this week.) when I looked in November all my money was there. Hadn’t received any email or correspondence from them so I checked today and all my money was withdrawn on Dec 4th to PayPal for this same reason. I’m a single mother of 3 and this just broke me. I’m shaking, can’t think, Please I hope someone on this thread finds out what is going on. I called before reading, first rep told me to email aup@paypal.com and ask why. Called again and second rep said she was escalating to have them click a button to send me email to withdrawal but apparently she didn’t see there was nothing to even withdraw. I’m legit crying as I write this.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I had heart palpitations for a second just reading the amount you lost.

I sincerely hope you all get your money back somehow. With those sort of amounts lawyers should be all over it as they can no doubt charge a substantial fee.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

"The Acceptable Use Policy prohibits the use of PayPal.s service to
violate any law, statute, ordinance or regulation. Furthermore, the
User Agreement states that if you use PayPals service to receive
payments in violation of the Acceptable Use Policy, PayPal may assess a
fine of $2,500.00 USD for each violation."

Taken from Paypal.

So that obviously means if you get caught out operating under stealth you are clearly breaking the law.

I take it everyone that has had their money taken from them were running stealth accounts ?

Re: PayPal's damages caused by Acceptable Use Policy violation
 

This is already information I posted on the earlier pages of this thread. Essentially if you have processed 1000 transactions through PayPal, and have $2.5m in your PayPal Account, PayPal will take it if you broke their AUP policy.

Stealth by definition is an account with completely bogus information not under your name and information doesn't match your information.

In this situation, I can't find any case where any of the users who received this FINE have used a stealth account including myself. This is breaching their AUP policy not a stealth account related issue.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

We need a single law firm that can handle all our cases.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Here is the situation. They aren't responding to anyone. I have yet to see a single person say PayPal responded saying specifically why this fine happened. They're ignoring people completely.

https://www.paypal-community.com/t5/...e/td-p/1974258

https://i.imgur.com/hk3wLus.jpg

Also check this thread: https://www.paypal-community.com/t5/...ed/m-p/1948204

People have made great efforts to reach out to PayPal already about this and nobody is responding. No notifications, no reply back emails, nothing. Complete silence from the backbone team who initiated this.

As I mentioned before, I am planning on waiting until 2020 to take action myself. Waiting for feedback from someone on what they did to get this resolved or the response PayPal provided them. Once I get feedback, I'll proceed accordingly.

Similar to Amazon, there are attorneys who specialize in resolving Amazon Seller Accounts. I believe this is going to need to be done with PayPal now. Some law firm will need to handle our cases.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I’m in with the lawsuit. If anyone is doing anything about this. My account was not stealth- it was a legit account. All items, tracking provided. Had no disputes or chargebacks since it was limited. In the mean time I did read someone mentioned sending a letter of demand to their corporate office in San Jose. I will be having a lawyer draw that up this week to send.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I have not proceeded with this nor has anyone as far as I know done this either yet. It could take sometime for PayPal to reply if they do at all to your letter. It wouldn't surprise me if they respond with a generic answer to your letter. However I agree it's worth a shot to do this 1st before we proceed with going an arbitration route.

Would you please tell everyone when you hear back from PayPal what happened?

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Mine wasn't a stealth either. Very few disputes or chargebacks. No explanation why my account was limited. No explanation why they took my funds out. I never wronged PayPal. Never had a negative balance. They just decided not to support our business anymore which I had no choice but to agree to as nobody would respond back to me why my account was limited. I was fine with it and moved on. Then they decided to steal the funds out of my account.

It's mind boggling what happened and what's going on with this company. They could completely damage their reputation if competitors find out our stories or it becomes more viral what's going on right now over the last 90 days. They are taking funds out of both personal and business accounts. Nobody can be considered safe anymore with PayPal if you are in violation of their policies.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

On top of it- they just sent me an email that I could withdraw my funds but they took them- so balance shows $0.

I only wish I called last week, all it took was for me to say I hit 180 days, rep escalated I got my email. Nervously opened and still the same $0.

I will absolutely update when my lawyer sends the demand letter, it’s basically giving them a chance to pay before taking them to court. My transaction amounts were so small but I had many. I’m sick thinking they charge $2.5k EACH TRANSACTION. Like that makes absolutely NO sense. Also no email, notification, nothing explaining why they took all my funds.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

https://www.paypal.com/us/webapps/mp...agreement-full

You and PayPal each agree that any and all disputes or claims that have arisen or may arise between you and PayPal, including without limitation federal and state statutory claims, common law claims, and those based in contract, tort, fraud, misrepresentation or any other legal theory, shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. This Agreement to Arbitrate is intended to be broadly interpreted. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

Would recommend you look at this. Attorney should know that you can't go to court over this. It has to go through arbitration process first. Arbitration works though this doesn't affect you negatively but saves on fees significantly going to arbitration versus a superior court claim.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Please though update us on your progress and if you have any questions let us know. I would advise your attorney to check all the links I provided in my earlier posts and all pages in this post. Some good information for him. Tell your attorney that if he is successful I would like to possibly be a client of his as well and many more here would be as well.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I found something that maybe related to why PayPal is doing this:

- These fines only seem to be affecting accounts that are permanently limited. If your account is temporarily limited requiring IDs or other reasons, then it doesn't seem to be affecting those type of accounts.

- When you call PayPal, the automated service will now tell you that you're permanently limited and no longer allowed to use PayPal. This was different from before as I remember calling them 5-6 months ago and it never did this.

My speculation here is PayPal has changed the process inside their company over the last 90 or so days that if you're a seller who has been permanently limited, they are now taking all 100% your funds by default and fining you for damages. They never inform you they're doing this and aren't responding back to anyone which is why not a single person to date has been able to get an answer from PayPal why they did this. It seems it is up to us to get a lawyer and resolve it that way.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Besides that, let's also consider that the end of the year is right around the corner. They might be behind on their "yearly growth projection/goal" (which I doubt honestly) and that's also the reason why they are taking all this money from the accounts.

Everyone remember PayPal is a Public Company and all their financial records are publicly available. They might be doing this to improve their overall financial statements before the year ends? If that's the case, then what they are doing and the information (numbers) they are showing to their investors is completely shady

Re: PayPal's damages caused by Acceptable Use Policy violation
 

That's very possible as well. They may have taken millions of dollars among thousands of accounts. We don't really know right now. More people need to come forward and post their stories publically.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Another case which is important for people to look at. No PayPal support is available to assist in these cases. People basically have to get an attorney. It's the only way to resolve this.

https://www.paypal-community.com/t5/...ed/m-p/1977752

https://i.imgur.com/nyUNB0q.jpg

https://i.imgur.com/JPAo1rj.jpg

https://i.imgur.com/WwDy4mh.jpg

https://i.imgur.com/z8LuOqI.jpg

The problem is PayPal is probably prepared for people to file a claim. Why it's better to use 1 lawfirm who can specialize in our cases and has success at resolving these cases versus using dozens of random attorneys.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

I currently have 4 lawyers reviewing PayPals acceptable use policy and 2 of them are American and the other 2 are Canadian. I have called police stations and they tell me they cant help me because this is a civil matter. I sent PayPal a demand letter last month and they told me i need to send them a subpoena so tha'ts exactly what I am going to do.

So basically once my lawyers get back to me sometime this week. I will begin the process of taking PayPal to arbitration. The amount of money I have lost is absurd and I will not back down to PayPal.

I feel I have a very strong case against them as these fines are insane and I'm hoping my lawyers do not charge me hour and we work out some sort of contingency deal as the amount of money I have lost would be worth a contingency deal to a lawyer.

I will try to keep people here updated but one thing i do know is. Dont bother calling PayPal support as they have no way to get your money back. When I speak to supervisors at PayPal they are shocked at how much money I lost and they dont even know whats going on or how its possible for them to fine us.

Dont bother contacting PayPal through the better business bureau because they are just going to link you to the 2500 USD or CAD AUP Violation policy. I have done every free method of recovering my money even showing up to PayPals head quarters in Canada and trying to get into there office which I was escorted out of the building for.

Another thing I should mention is my PayPal accounts are all under my real information. If you have this issue and were using a stealth account then I have no clue how your going to take them to arbitration.

Everything I have done has resulted to me having to take them to arbitration which I am 100 percent going to do. I have many American lawyers jumping at my case and my phone is ringing like crazy because of it. The Canadian lawyers are not as excited because they want hourly rates compared to American lawyers who like contingency deals.


Hopefully my post helps people:)

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Any chance you can give your attorney referrals? Myself and others would be interested.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

My account is legit as well.
I see that there is more and more people get fine by tranfer all money to Paypal.
We need to create a room chat to discuss about this. It’s more convenient than post everything to the forum.
I lost 31.8k USD and I cannot contact the right person in charge at Paypal to solve my problem. The account support as me to send email to aup@paypal.com but no response. It’s 2 weeks now.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

See this post below.

https://i.imgur.com/z8LuOqI.jpg

PayPal is not communicating with anyone regarding this matter. We have to take them to pre-arbitration only way to resolve this. Right now I am waiting to hear back on the results others have as a couple of people have said they have hired legal counsel. My intentions are to pursue this in 2020.

I understand you're in Vietnam but you can also pursue a claim by getting legal counsel in the US from Vietnam. I can help you with that once I find an attorney/seek legal counsel myself if you'd like.

As for creating a chat room, I can setup a discord channel or facebook group.

Re: PayPal's damages caused by Acceptable Use Policy violation
 

Hi everyone. I was researching to see if I was the only one and came across this thread. After 180 mark I still couldn’t withdraw money even after calling multiple times, until last sunday when I made the last call and they decided to steal my money instead of fixing the issue to let me add an bank account to withdraw my money.

I am an European Citizen but the account was registered under a third word country using legit details and selling legitimate digital services.

See the screenshot below:

https://i.imgur.com/0WYZci7_d.jpg