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-   PayPal Talk (https://www.aspkin.com/forums/paypal-talk/)
-   -   Paypal: You cannot add a VBA at this time.(Canada) (https://www.aspkin.com/forums/paypal-talk/60544-paypal-you-cannot-add-vba-time-canada.html)

ZoonVoo 06-11-2013 07:56 AM

I managed to add some VBA to none US Paypal accounts but I had to call Paypal first to allow me to add them.

rsot 06-11-2013 09:30 AM

Tried to add a US bank account to my Canadian PP and a message pops stating whether we can call you at XXX-XXX-XXXX number (my pp telephone number used) to verify my identity. Am not at home now so will check later what the process after it. It is a new step...havent seen before. Interesting although annoying

GreenBean 06-11-2013 09:32 AM

So a regular bank account gave you issues and not a VBA, rsot?

Consistent with efforts I made.

rsot 06-11-2013 09:57 AM

Quote:

Originally Posted by GreenBean™ (Post 457375)
So a regular bank account gave you issues and not a VBA, rsot?

Consistent with efforts I made.

Issues in terms of PP asking to call me and confirm location - I am waiting to go home to have access to my phone for this...hopefully just accepting the call will allow for bank to be added.

I dont have a VBA to use right now and I am not feeling like buying a VBA just to test on this account. I will however establish another PP tomorrow and get a VBA from a seller here and see what goes down.

It might be that PP is trying to phase out out-of-country bank accounts ...not generating a myth but just hypothesizing

css1 06-11-2013 10:56 AM

I got that too. It was an automated cal. It let me add the VBA after, but the deposits never worked and they wanted me to call them.

GreenBean 06-11-2013 11:05 AM

Horrendous thoughts happening

Outcome will be interesting

rsot 06-11-2013 01:45 PM

Quote:

Originally Posted by css1 (Post 457438)
I got that too. It was an automated cal. It let me add the VBA after, but the deposits never worked and they wanted me to call them.

Deposits never worked....and they have the bank in the system already...wow not good - will see what's up when home but am hoping the bank account is not burned.

Sandy D 06-11-2013 01:48 PM

Wow, just read this entire thread and amazed how things can change that quickly.

Hoping rsot testing shows us what is going on.

Once he gets home I guess we will find out.

GreenBean 06-11-2013 05:50 PM

We need a thumbs down smiley.

USA to Canada failed.


:mad:

coolandcalm 06-11-2013 10:03 PM

Quote:

Originally Posted by ZoonVoo (Post 457356)
I managed to add some VBA to none US Paypal accounts but I had to call Paypal first to allow me to add them.

you just called them up and said you needed to add the account? May be my next move :suspicious:

macbook 06-13-2013 09:44 AM

Quote:

Originally Posted by coolandcalm (Post 457350)
Yeah its definitely not a specific bank, I tried just about all of them. Adding a bank in the country of the account it goes right through. Paypal seems to be acknowledging the problem but no eta on when it will be fixed. Its not like its a small problem, even buyers who want to purchase items using there usa accounts are having issues. Its not just us sellers who like multiple international accounts. I think paypal is keeping us out the loop on something :spy:


Agreed with this. As of late I've had numerous complaints of international buyers pp accounts unable to complete a purchase.

On a side note I emailed them regarding unable to add an account to a newly created CA pp account. They have not responded. Its been about a week.

I attempted to add a new us bank to a well established CA pp account . This account has been used over a year and completed 100s of traansfers to my us bank. The add seemed to go through. The system was asking to call me to verify identity. To which I presses cancel because the account no was not valid.

I will keep trying and at some point I will call them. My thouhhts are pp is working on new verification or security features and its glichy or they are refusing to add accounts until the system is up and working.

coolandcalm 06-13-2013 10:30 AM

Yeah, an international buyer said when she called they told her the bank database crashed and they are working to get it up and running. As of right now you have to call so they can lift security features for you to add a us bank. I agree with MacBook. Something they tried to do is backfiring in the system, now they don't know how fix it :nono:

macbook 06-13-2013 11:03 AM

Just added a US bank to a fresh CA pp. The verification process prompted a phone call and security code. Googl* voiceish. Once this was completed the bank account was added but not confirmed. i will report back once the deposits are made and account is confirmed.

Here's to hoping the only change has been the addition of a phone call verification when you add a bank account.

macbook 06-13-2013 11:05 AM

Quote:

Originally Posted by coolandcalm (Post 458131)
Yeah, an international buyer said when she called they told her the bank database crashed and they are working to get it up and running. As of right now you have to call so they can lift security features for you to add a us bank. I agree with MacBook. Something they tried to do is backfiring in the system, now they don't know how fix it :nono:

Hopefully they get this up and running soon. a large part of my business is international and my buyers are preferring to use other charge cards that I cannot accept without paypal so im losing business.

coolandcalm 06-13-2013 01:40 PM

I havet tried in a a day or so let me join you and see if I have any luck. Going to try one now :typing:

css1 06-13-2013 01:43 PM

Quote:

Originally Posted by macbook (Post 458144)
Just added a US bank to a fresh CA pp. The verification process prompted a phone call and security code. Googl* voiceish. Once this was completed the bank account was added but not confirmed. i will report back once the deposits are made and account is confirmed.

Here's to hoping the only change has been the addition of a phone call verification when you add a bank account.

My fingers are crossed that the deposits worked. They did not for me last week.

css1 06-13-2013 01:49 PM

Found a few threads on other boards about people having the same problem. It's amazing how each paypal phone rep gives them a different reason/excuse.

"it will be fixed tonight"
"it will be fixed in 24 hours"
"it's a new security measure"
"it's a glitch"
"it has been fixed, you can add it now"

etc etc

GreenBean 06-13-2013 06:50 PM

I have one even better from paypal.

That problem is resolved. You have a problem with your bank account. I can not add your account to paypal.

Um, that is why I called you up paypal. I wanted to have your usual lack of service.


88angry98

css1 06-13-2013 07:33 PM

haha yeah that's prob the "best" paypal response to the whole issue.

GreenBean 06-13-2013 07:43 PM

IF it was feasible, I would send paypal an account from my expenses for calling them, emailing them over the past weeks. They are costing me money.

:mad:

coolandcalm 06-13-2013 08:05 PM

seriously :rant: that was not there response! Im honestly getting fed upu with this issue. :mad:

GreenBean 06-13-2013 08:18 PM

Well beyond a joke

Merevial 06-13-2013 11:52 PM

For some reason it stopped working for Canada Paypals you gotta make a US paypal and add it to that. it should work fine.

ssthormess 06-14-2013 04:40 PM

Same is happening to me. I have tried w many accounts: from Citi to Bank of America and it always says: "You cannot add a bank at this time.". Intl Account.

dynastyantique 06-14-2013 11:20 PM

today try one fresh Canadian pp account, try the Bankcorp bank, still get message "you can't add this bank at this time."

rama 06-15-2013 03:36 AM

Wonder if this is going to be permanent:confused:
Lots of trials, different banks and nothing seems to be working. It will be a pain if we have to call pp each time. Not giving up though, there has to be a way

ozkann 06-15-2013 04:13 AM

Paypal TR told me that my account had an internal security issue.
And after verifying my account, they told me that I can add an US bank account.
2 days of efforts but I was able to add.

GreenBean 06-15-2013 11:24 AM

Quote:

Originally Posted by ozkann (Post 458733)
Paypal TR told me that my account had an internal security issue.
And after verifying my account, they told me that I can add an US bank account.
2 days of efforts but I was able to add.

Progress!

Did you add the account yourself or have it done by paypal staff?

Thank you for telling us this little piece of good news.

:thumb:

coolandcalm 06-15-2013 12:46 PM

welp Im game, going to try this calling thing and see how it works out :surrender:

coolandcalm 06-15-2013 03:57 PM

So on my older international accounts I get prompted to have them call first to add vba, when I update the number, then I get the error. Is anyone having this issue as well?

ssthormess 06-15-2013 04:49 PM

Hi Guys,

I have created another account and I'm still being unable to add a bank account for withdrawals. Tried with Wells Fargo, Bank of America, Citibank and another small bank. Let's see if they fix this by next week, hope so.

coolandcalm 06-15-2013 06:57 PM

Yeah, its not a specific bank, there is some internal security feature it is checking. SO far paypal has said

"it will be fixed shortly"
"there is no problem; the problem must be with your bank"
"a supervisor has to add the bank account"
"the bank database has crashed"

and similar variants of the same story.

:violin:

GreenBean 06-15-2013 07:02 PM

What!!!!!!!!!!

paypal telling stories???

Beyond a joke

:mad:

rsot 06-15-2013 07:38 PM

Quote:

Originally Posted by Merevial (Post 458398)
For some reason it stopped working for Canada Paypals you gotta make a US paypal and add it to that. it should work fine.

US banks still work well with US paypal :FF:...it isn't the issue Merevial :) the issue here is the problem of adding US bank to other country pp's....has long been acceptable by pp

coolandcalm 06-15-2013 07:49 PM

Quote:

Originally Posted by GreenBean™ (Post 458912)
What!!!!!!!!!!

paypal telling stories???

Beyond a joke

:mad:

just once could I get this conversation

me: "hey paypal, I cant add my usa bank account to my foreign paypal, can you help?"

paypal: "sorry but we have no clue whats going on or when it will be fixed or if its even a problem, your guess is as good as ours"

me: :faint:

ssthormess 06-15-2013 11:42 PM

Quote:

Originally Posted by rsot (Post 458934)
US banks still work well with US paypal :FF:...it isn't the issue Merevial :) the issue here is the problem of adding US bank to other country pp's....has long been acceptable by pp

Just tried adding one of the Checking Accounts to "Genuine" U.S. PayPal without success.

ozkann 06-16-2013 05:11 AM

They closed the internal security flag after some questions and inspecting account.
So I was able to add online as usual. I added myself, not PP staff.
Took some time. phone calls, weird questions etc.

But that PP account was real.
I am not sure how to pass my other PP accounts, including caller id when calling paypal is important I guess.

Something is coming, I cant get what it is.


Quote:

Originally Posted by GreenBean™ (Post 458841)
Progress!

Did you add the account yourself or have it done by paypal staff?

Thank you for telling us this little piece of good news.

:thumb:


scmapple 06-17-2013 04:43 AM

So, I phoned them up.

Adding bank to European paypal, not Canada:

Guy on the Irish helpdesk instantly recognised the problem, told me it was a new security feature and he just had to make a couple of changes to my account. Put me on hold, came back and told me I'd be able to add the bank account now (but have to do it within the next 2 hours) He then told me it was a new security feature for all accounts adding a bank account for the first time. You just have to phone them up so they can check a couple of things and then release the block.

Personally, I think this it to do with Paypal accounts getting hacked. Hackers will add a VBA to get money out of the accounts easily.

They probably just need to do a few location checks (IP address) and as another member mentioned regarding Canada - Call you on your listed telephone number. This didn't happen for me as I was adding to a European paypal not Canada...and they don't do the phone verification in Europe...yet

GreenBean 06-17-2013 05:26 AM

Quote:

Originally Posted by scmapple (Post 459279)

You just have to phone them up so they can check a couple of things and then release the block.

Personally, I think this it to do with Paypal accounts getting hacked. Hackers will add a VBA to get money out of the accounts easily.

They probably just need to do a few location checks (IP address) and as another member mentioned regarding Canada - Call you on your listed telephone number. This didn't happen for me as I was adding to a European paypal not Canada...and they don't do the phone verification in Europe...yet

This not happening with users calling up regarding Canadian paypal. That block is remaining.

That is why we are concerned.

rsot 06-17-2013 05:40 AM

Quote:

Originally Posted by scmapple (Post 459279)
Put me on hold, came back and told me I'd be able to add the bank account now (but have to do it within the next 2 hours) He then told me it was a new security feature for all accounts adding a bank account for the first time. You just have to phone them up so they can check a couple of things and then release the block.

And you had success afterwards? Or havent tried yet


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