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-   -   Parcelforce repeated delays with goods (https://www.aspkin.com/forums/shipping-talk/36461-parcelforce-repeated-delays-goods.html)

powerjam 05-27-2012 02:30 AM

Quote:

Originally Posted by fiffy (Post 277032)
Just thought I would update as it may be of use to someone but my package was seized- I didn't think there would be a problem as it was a small single item! Guess I was wrong! I have heard there are major crackdowns happening with UK customs? Has anyone else heard this?

its not a crack down it was a 14 DAY stop & search everything... there only checking to make sure the correct duty is being paid on items.
I had a item come in on May 1st and i will be receiving it tomorow (May 28th)...
ALL items that came in between May 1st - May 14th are being held and opened and searched and you will either get a customs charge, a letter asking for a correct invoice or if all is legit... it will be released with out charges, but just be patiant and it will go thru... unless it is something well dodgey lol

Ant 05-27-2012 04:25 AM

Mine hasnt moved yet either from received an process , whats in my parcel is abit dodgy but its been goin through for the past year with no problems once a week had one opened once too but still received it no problems. this is longest time ever i have waited and i have no money to pay bills rent loans till it lands at my door :( PF single handedly making me fall flat on my face with no back up plans :deadhorse:

RRP 05-27-2012 05:19 AM

Quote:

Originally Posted by Ant (Post 345250)
Mine hasnt moved yet either from received an process , whats in my parcel is abit dodgy but its been goin through for the past year with no problems once a week had one opened once too but still received it no problems. this is longest time ever i have waited and i have no money to pay bills rent loans till it lands at my door :( PF single handedly making me fall flat on my face with no back up plans :deadhorse:

I'm really sorry to hear that mate. Mine too is on 'recieved and processed'. What date was yours recieved and processed?

boxing legend 1001 05-27-2012 05:22 AM

hi
 
hi new to this site i also have on recieved and processed arrived uk 13th and recieved and processed on 16th so in same boat . i also had same package same weight same day go through straight away but this one didnt . Do you all feel it ok to send now if only stopping 1may to 14th. Thanks

Ant 05-27-2012 06:04 AM

On the 18th it was received an processed, 14th was awaitin clearance, still says ' in progress ' PF would of been informed by now if it was seized wouldn't they ? This month just a bad time to order goods eh haha, my suppliers if need be should re-send it back out if it does end up stopped hopefully

RRP 05-27-2012 06:26 AM

Quote:

Originally Posted by Ant (Post 345264)
On the 18th it was received an processed, 14th was awaitin clearance, still says ' in progress ' PF would of been informed by now if it was seized wouldn't they ? This month just a bad time to order goods eh haha, my suppliers if need be should re-send it back out if it does end up stopped hopefully

Mine arrived in the country on the 13th and has been stuck on recieved and processed since the 16th, so 2 days before you. I will let you know when my clears and then you will probs have to add 2 days onto that to have a rough estimate to when yours will. But your right, I think if they were going to be seized or even charged we would have known my now. Hopefully we make a clean getaway from customs lol.

Ant 05-27-2012 06:31 AM

Yeah hopefully, ive been getting the same thing for a year every couple weeks ive had it opened once but they havent broken the foil pack which the reasearch chemicals are in , they always put documents inside which make it look legit enough lol

hirdschemicals 05-27-2012 07:02 AM

well the first package what landed here mine was 20th, mine was after 14th may so why is it mine is still been held? is due to the backlog?
21-05-2012 11:16 International Hub Received and processed
20-05-2012 18:03 International Hub Awaiting Customs clearance
20-05-2012 18:02 International Hub Received in destination country

hirdschemicals 05-28-2012 07:44 AM

well got some news on one of my packages, but how can this one which came 4 days later than the first 4 be coming through first? Help please have my other been seized?

28-05-2012 11:47 International Hub Forwarded for UK processing
28-05-2012 11:44 International Hub Received and processed
24-05-2012 13:40 International Hub Awaiting Customs clearance
24-05-2012 13:39 International Hub Received in destination country
20-05-2012 10:21 Delivery Agent - EMSEVT QINGDAO Forwarded for export
19-05-2012 19:57 Delivery Agent - CHINA Collected from customer

so_frustrated 05-29-2012 04:16 AM

I'm also waiting for a rather large parcel from Japan and it is taking FOREVER! :( I called customs this morning who confirmed that it cleared customs midday on Sunday 27/5, and it's now with Parcelforce. So I called Parcelforce who insist that customs still have it. Argh it's driving me mad!

27-05-2012 13:55 International Hub Awaiting Customs Charging
20-05-2012 21:51 International Hub Awaiting Customs clearance
20-05-2012 21:40 International Hub Received in destination country
19-05-2012 01:52 TOKYO INT BAG Forwarded for export
18-05-2012 18:00 Delivery Agent - JAPAN Collected from customer

so_frustrated 05-29-2012 05:10 AM

Okay another update - I rang our local Parcelforce depot and the lady advised that my parcel is due to arrive at their depot tonight between 10pm and midnight (don't know how she knows this). Keeping my fingers crossed that they're not feeding me a load of bull...

RRP 05-29-2012 05:15 PM

Right something really odd has happened on mine. My tracking info is all the same still and has not updated in almost 2 weeks BUT the 'last tracked at' has changed from international hub to national hub! But nothing on any tracking info says national hub. I've never seen anything like this before. Anyone here have a clue about this?

hirdschemicals 05-29-2012 05:19 PM

serious mate i dont think anyone as a clue, i mean ems parcelforce, i think its gone a little tits up with all the delays and things and the tracking as gone loopie lol

RRP 05-29-2012 05:21 PM

Quote:

Originally Posted by hirdschemicals (Post 345907)
serious mate i dont think anyone as a clue, i mean ems parcelforce, i think its gone a little tits up with all the delays and things and the tracking as gone loopie lol

Yh I think you're right mate. Oh well, the long, tiresome, painful wait shall continue :(

RRP 05-29-2012 05:25 PM

Right! the new 'national hub' info is now on the tracker! :) It says it has been recieved and processed in national hub at 21.41! I'm so happy this means it should arrive tomoro :) I'm presuming it has cleared customs and all charges fine! Just for the record my parcel was a 'dodgy' watch. so if this has gone through then there's no reason other 'non-legit' items shouldn't (within reason.)

hirdschemicals 05-29-2012 05:26 PM

i got two parcels today, they got here in the uk on the 24/05/2012, but i have gad others which came before them and still say "below" not a clue why maybe my others where seized not sure.
21-05-2012 11:16 International Hub Received and processed
20-05-2012 18:03 International Hub Awaiting Customs clearance
20-05-2012 18:02 International Hub Received in destination country

RRP 05-29-2012 05:29 PM

Quote:

Originally Posted by hirdschemicals (Post 345912)
i got two parcels today, they got here in the uk on the 24/05/2012, but i have gad others which came before them and still say "below" not a clue why maybe my others where seized not sure.
21-05-2012 11:16 International Hub Received and processed
20-05-2012 18:03 International Hub Awaiting Customs clearance
20-05-2012 18:02 International Hub Received in destination country

As annoying as it is I think you will just have to give it time mate. Mine landed in the country 10 days before yours and it has just reached national hub now! Give yours 10 more days before worrying about seizures and charges.

hirdschemicals 05-29-2012 05:31 PM

Yeah i am thinking the same, i think there backlogged with loads lol, mine are like a few days behind yours so hopefully they will get though £££££££££££ lol

RRP 05-29-2012 06:04 PM

Quote:

Originally Posted by hirdschemicals (Post 345916)
Yeah i am thinking the same, i think there backlogged with loads lol, mine are like a few days behind yours so hopefully they will get though £££££££££££ lol

Yh there's definately a backlog without a doubt but I hope they come through fine for you mate. I'll update tomoro when/if I recieve my parcel if it looks like it has been opened or not.

hirdschemicals 05-30-2012 04:25 AM

cheers mate much appreciated

RRP 05-30-2012 05:53 AM

Just to say that my parcel has arrived. Even though it has been sitting in customs for 17 days, in no way shape or form has it been opened or even chucked about. The packaging is in amazing condition, there was no charges at all and everything worked out just fine for me. I wish everyone the best of luck. Keep the hope no matter how bad things seem at the time. I am 100% sure that my parcel would have been seized if it was opened, but after 17 days there it was untouched! Good luck everyone!

jasminelm88 05-30-2012 08:21 AM

Quote:

Originally Posted by RRP (Post 346055)
Just to say that my parcel has arrived. Even though it has been sitting in customs for 17 days, in no way shape or form has it been opened or even chucked about. The packaging is in amazing condition, there was no charges at all and everything worked out just fine for me. I wish everyone the best of luck. Keep the hope no matter how bad things seem at the time. I am 100% sure that my parcel would have been seized if it was opened, but after 17 days there it was untouched! Good luck everyone!

WOW!!! BIG Congratulations.

Could you post the parcel tracking details as my parcel has also stuck at "international hub received and processed" for many days.

Many thanks!!!

Ant 05-30-2012 10:11 AM

Mines still the same , :(

Parcel tracks: Date Time Location Tracking Event
18-05-2012 09:54 International Hub Received and processed
14-05-2012 17:04 International Hub Awaiting Customs clearance
14-05-2012 17:03 International Hub Received in destination country
11-05-2012 21:40 Delivery Agent - SHANGHAI - PTT Forwarded for export
11-05-2012 18:13 Delivery Agent - CHINA Collected from customer

Ive emailed my suppliers and asked me to re-send it cause maybe it has been stopped god knows, i made the mistake of ringing up last week when they asked me what was in it i just blurted out something random and put the phone down, will this probably get my items seized ? whats in it isn't exactly legit haha

jasminelm88 05-30-2012 11:36 AM

Quote:

Originally Posted by Ant (Post 346128)
Mines still the same , :(

Parcel tracks: Date Time Location Tracking Event
18-05-2012 09:54 International Hub Received and processed
14-05-2012 17:04 International Hub Awaiting Customs clearance
14-05-2012 17:03 International Hub Received in destination country
11-05-2012 21:40 Delivery Agent - SHANGHAI - PTT Forwarded for export
11-05-2012 18:13 Delivery Agent - CHINA Collected from customer

Ive emailed my suppliers and asked me to re-send it cause maybe it has been stopped god knows, i made the mistake of ringing up last week when they asked me what was in it i just blurted out something random and put the phone down, will this probably get my items seized ? whats in it isn't exactly legit haha


If the customs seized our parcels, we shall receive some kind of letter to inform us. It's impossible of our parcels being destroyed without any advance notice. Is that right?

kingbilal123 05-30-2012 12:28 PM

Hi, i need serious help i have bought something from china and its been saying "received and processed" in the international hub for about 8 days i have phoned up parcelfroce and they said they don't know when its going to be released 8 days its been!!!!!! can anynoe pls help

RRP 05-30-2012 01:18 PM

Quote:

Originally Posted by jasminelm88 (Post 346095)
WOW!!! BIG Congratulations.

Could you post the parcel tracking details as my parcel has also stuck at "international hub received and processed" for many days.

Many thanks!!!

Here you go :)


30-05-2012 11:26 Bristol North Depot Delivered

30-05-2012 01:52 Bristol North Depot Loaded to vehicle for delivery

29-05-2012 21:41 National Hub Received and processed

16-05-2012 13:29 International Hub Received and processed

13-05-2012 22:57 International Hub Awaiting Customs clearance

13-05-2012 22:56 International Hub Received in destination country

12-05-2012 01:17 Delivery Agent - GUANGZHOU - PTT Forwarded for export

11-05-2012 18:58 Delivery Agent - CHINA Collected from customer

jasminelm88 05-30-2012 01:50 PM

Quote:

Originally Posted by RRP (Post 346163)
Here you go :)


30-05-2012 11:26 Bristol North Depot Delivered

30-05-2012 01:52 Bristol North Depot Loaded to vehicle for delivery

29-05-2012 21:41 National Hub Received and processed

16-05-2012 13:29 International Hub Received and processed

13-05-2012 22:57 International Hub Awaiting Customs clearance

13-05-2012 22:56 International Hub Received in destination country

12-05-2012 01:17 Delivery Agent - GUANGZHOU - PTT Forwarded for export

11-05-2012 18:58 Delivery Agent - CHINA Collected from customer

Unbelievable!!!!
You are such a lucky guy!!!!
Thanks again!!

jasminelm88 05-30-2012 02:00 PM

Quote:

Originally Posted by Ant (Post 346128)
Mines still the same , :(

Parcel tracks: Date Time Location Tracking Event
18-05-2012 09:54 International Hub Received and processed
14-05-2012 17:04 International Hub Awaiting Customs clearance
14-05-2012 17:03 International Hub Received in destination country
11-05-2012 21:40 Delivery Agent - SHANGHAI - PTT Forwarded for export
11-05-2012 18:13 Delivery Agent - CHINA Collected from customer

Ive emailed my suppliers and asked me to re-send it cause maybe it has been stopped god knows, i made the mistake of ringing up last week when they asked me what was in it i just blurted out something random and put the phone down, will this probably get my items seized ? whats in it isn't exactly legit haha

We have nothing more to do but just wait:mad:

Ant 05-31-2012 07:37 AM

Mines been 14 days on received an processed international hub, hopefully some change this week , better be lol ive emailed Parcel force to see if therres any updates im awaiting a reply from the goons

GreenBean 05-31-2012 07:51 AM

Quote:

Originally Posted by kingbilal123 (Post 346154)
Hi, i need serious help i have bought something from china and its been saying "received and processed" in the international hub for about 8 days i have phoned up parcelfroce and they said they don't know when its going to be released 8 days its been!!!!!! can anynoe pls help

Early days yet.

Try to be patient.

Read thro' the thread to get a better picture


Contact your supplier & see what he's heard. :peace:

Ant 06-01-2012 04:03 AM

Ive just got an email back from parcel force , looks like there still faffin about ?

Thank you for your email.



Currently some of our customers are experiencing delays in receiving their parcels from overseas. Due to the specific nature of the work the customs authorities needs to perform on International postal traffic this can often result in a delay, particularly where an item is subject to Customs fiscal control or inspection for Prohibitions.



Both Parcelforce & Border Force recognises the issue and we are working together with UK Border Force to keep the delays to a minimum and ensure normal service is resumed as soon as possible


If you require any further information or assistance, please reply to this email showing all conversations we have had on this enquiry.

jasminelm88 06-01-2012 08:16 AM

Quote:

Originally Posted by Ant (Post 346543)
Ive just got an email back from parcel force , looks like there still faffin about ?

Thank you for your email.



Currently some of our customers are experiencing delays in receiving their parcels from overseas. Due to the specific nature of the work the customs authorities needs to perform on International postal traffic this can often result in a delay, particularly where an item is subject to Customs fiscal control or inspection for Prohibitions.



Both Parcelforce & Border Force recognises the issue and we are working together with UK Border Force to keep the delays to a minimum and ensure normal service is resumed as soon as possible


If you require any further information or assistance, please reply to this email showing all conversations we have had on this enquiry.

Finally, I receive my parcel today.I am in London. It had been opened and checked by the UK customs, but finally didn't charge me. My parcel is 12kg, just for personal use.

01-06-2012 10:06 Charlton Depot Delivered
01-06-2012 01:57 Charlton Depot Loaded to vehicle for delivery
01-06-2012 01:52 Charlton Depot Received at delivery depot
31-05-2012 17:46 National Hub Received and processed
31-05-2012 12:02 International Hub Forwarded for UK processing
29-05-2012 10:43 International Hub Received and processed
24-05-2012 11:39 International Hub Awaiting Customs clearance
24-05-2012 11:38 International Hub Received in destination country
16-05-2012 11:05 Delivery Agent - EMSEVT SHANGHAI Forwarded for export
15-05-2012 10:50 Delivery Agent - CHINA Collected from customer

Good luck to everyone!!!!!:cheer:

Hubber 06-01-2012 05:27 PM

My parcel came a while ago unopened just with a charge of £50.

Date Time Location Tracking Event
28-05-2012 09:58 Charlton Depot Delivered
28-05-2012 07:23 Charlton Depot Loaded to vehicle for delivery
26-05-2012 01:04 Charlton Depot Loaded to vehicle for delivery
26-05-2012 01:02 Charlton Depot Delivery scheduled
26-05-2012 01:00 Charlton Depot Awaiting payment of charges
26-05-2012 00:11 Charlton Depot Received at delivery depot
25-05-2012 11:07 National Hub Received and processed
25-05-2012 03:58 International Hub Received from Customs - charges to be paid
25-05-2012 03:57 International Hub Forwarded for UK processing
17-05-2012 19:52 International Hub Awaiting Customs clearance
17-05-2012 19:46 International Hub Received in destination country
16-05-2012 18:43 Delivery Agent - HONG KONG - PTT Forwarded for export
16-05-2012 18:08 Delivery Agent - HONG KONG Collected from customer

Has anyones Ems parcel arrived opened like jasminelm88?
How long is this backlog or stop and check of products anyway

jemma25 06-04-2012 04:19 PM

anyone had update on there's mine still stuck all rest gone trough part from this one
22-05-2012 11:22 International Hub Received and processed
21-05-2012 21:55 International Hub Awaiting Customs clearance
21-05-2012 21:54 International Hub Received in destination country
17-05-2012 00:26 Delivery Agent - SHANGHAI - PTT Forwarded for export
16-05-2012 20:03 Delivery Agent - CHINA Collected from customer

GTB 06-04-2012 04:29 PM

@jemma sounds like a hold up of some sort

nothing sinister as far as i can see

have you called the courier to see what is happening?

Ant 06-06-2012 04:15 AM

Ive still got the same received and processed international hub on the 18th may , terrible service, ive had more sent with a different name address but it is only a fraction of what my order was , now ill have to build back up business with it , and hope for this to come eventually

hirdschemicals 06-06-2012 05:10 AM

i have same news "received and processed international hub", i have had another 6 parcels sent after the few which are still in customs and i have already received them. i think with all the reading i have done from a certain start date (approx 1st may) to end date (approx 22nd may) a big selection of parcels have got some kind of special treatment "customs charges" checked etc, and that's why there is a hold up because there getting prepared for the Olympic games or have wanted to say "look we are doing are jobs lol" i'm still not worrying at all i think there is just a back log and hoping in the next few days for my status to change..

GREEN LION 06-06-2012 07:34 AM

one of my parcel is still on ( received and processes ) since 21/05/2012.

I called Parcel force a few time ,but they said its customs whos delaying this parcels.

Lazy F**rs are this custom guys. waist of tax payer money :mad:

Killuminati 06-06-2012 08:49 AM

31-05-2012 04:39 London North West Depot Awaiting payment of charges
30-05-2012 23:51 London North West Depot Received at delivery depot
30-05-2012 11:19 National Hub Received and processed
30-05-2012 01:58 International Hub Revised charges to be paid
30-05-2012 01:56 International Hub Forwarded for UK processing
27-05-2012 12:24 International Hub Awaiting Customs Charging
23-05-2012 10:46 International Hub Awaiting Customs clearance
23-05-2012 09:18 International Hub Received and processed
22-05-2012 18:48 International Hub Awaiting Customs clearance
22-05-2012 18:47 International Hub Received in destination country
19-05-2012 21:55 Delivery Agent - EMSEVT SHENZHEN EMS Forwarded for export
19-05-2012 19:09 Delivery Agent - CHINA Collected from customer

I rang my local parcelforce depot today and they said i have to pay £30.50 to get my parcel released and sent to me bullsh*t

jemma25 06-06-2012 02:00 PM

had update on mine been released by customs today after being in there since 21st it was released without charges which is good i am glad finally i will get it tomorrow

06-06-2012 16:23 National Hub Received and processed
06-06-2012 15:32 International Hub Forwarded for UK processing
22-05-2012 11:22 International Hub Received and processed
21-05-2012 21:55 International Hub Awaiting Customs clearance
21-05-2012 21:54 International Hub Received in destination country
17-05-2012 00:26 Delivery Agent - SHANGHAI - PTT Forwarded for export
16-05-2012 20:03 Delivery Agent - CHINA Collected from customer


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