DHL package delay in Hong Kong

[Arubart]

Update from me:

Fedex:
Sent 09-19 - arrived in Eindhoven Netherlands 09-26

DHL:
Sent 09-10 - arrived in Netherlands 09-26

DHL:
Sent 09-15 - shipment information received (HK)

So there is some movement

[mikjuv]

I write here the answer of my Chinese supplier about my question on shipments of 12 September still in "Shipment information received":

"Hi friend,
because national day is coming, custom is serious strict these days.
DHL meet problems to custom clearance and it pause more than a week.
At first DHL office tell me it will recover on 18th, but they changed to Monday, however Wednesday.
But they informed me yesterday that the DHL packages can't cross.
Then my shipping worker asks back packages and will change to EMS.
Sorry for any inconvenience that we may cause.
Hope your understanding."

[Mannanj]

Originally Posted by BagsUK

I envy you guys getting updates on dhl parcels, still waiting on parcels to be picked up, (10-13th sept) 3 differeant shipping agents have returned parcels to my supplier because of the battery issue, mostly watches, one parcel batteries werent declared, parcel was inspected and return, ems if also refusing to sent battery goods, we are now going to leave till after the holiday, something am not keen but as everyone knows in china as bad as it is atm it cant go on like this for much longer, and as we know the Chinese they will find ways round everything, i just hope i can ride it out before i go out of bussiness and lose all customers to my completion :(

I've been told by my supplier our there the customs agents wont be taking the holiday from Oct 1st - Oct 7th..

Originally Posted by mikjuv

I write here the answer of my Chinese supplier about my question on shipments of 12 September still in "Shipment information received":

"Hi friend,
because national day is coming, custom is serious strict these days.
DHL meet problems to custom clearance and it pause more than a week.
At first DHL office tell me it will recover on 18th, but they changed to Monday, however Wednesday.
But they informed me yesterday that the DHL packages can't cross.
Then my shipping worker asks back packages and will change to EMS.
Sorry for any inconvenience that we may cause.
Hope your understanding."

I can't comment on this as such as mine haven't moved but a lot of others have scans on their DHL parcels so this sounds to me like an excuse...

[deebee80]

DHL cant cross? eh... a lot of other people seem to be getting shipments and a few are not what the hell is really going on??!?

[mikjuv]

I'm not understanding more anything ... I only know that my packages are still stuck

[natbabes]

All this is so confusing. People are getting told different things!

Maybe there's a lot of packages stuck in transit because of the delay & some have been picked up & they're yet to go through all the other packages that are still stuck & that's why some are getting movement & some aren't?

Just a thought, but either way this is getting really frustrating. Not to mention the Chinese holidays that are coming up so that will consist of even more waiting & not knowing if the delays carry on much longer!

[Findings]

I've had three parcels sent with DHL - from Sep 10, Sep 19 and last one from Sep 26. First two stuck on Shipment Information Received from then. But the third one, picked up September 23, went through Hong Kong clearance Sep 24 and in few hours sent to Europe. Sep 24 it was already in Prague.
When I asked my seller he wrote me this:
"Sorry as China custom have found lots of ⊗⊗⊗⊗ money recently, this is quite serious and they are highly attention to this, so they are holding every package for checking one by one which cause this delay. Our express company Fedex, DHL, UPS even stop to collecting packages in this two days since all of them get fullware house.
We are pushing our express copmany everyday, will try our best to ship your package out as soon as we can, we will email you once shipping info is available, please kindly wait for some more time.
Please accept our sincerely appologize for all inconvenience caused."
I am totally dependent on these goods and no batteries, only low value craft supplies

[mikjuv]

As I wrote before, my supplier has taken back the parcels by DHL customs, and he has just sent them by EMS this time. He sent me codes and packages are already parties finally from Guangzhou.

[deebee80]

Originally Posted by mikjuv

As I wrote before, my supplier has taken back the parcels by DHL, and he has just sent them by EMS this time. He sent me codes and packages are already parties finally from Guangzhou.

Are they batteried products?

[bumbum520]

EMS is not the solution. Same problem as DHL have.
The main problem is Custom. More than 300 officials workers are under investigation because find ilegally goods, like 2 tons. (yes 2000KG) of money notes going to be send by DHL and start the explosion...
I live in China, and 90% asure, will not be news before october 6th.
At least, till that day all parcel sent, is in a big risk to be stucked.
I am also involved in it, and can say direct from firt mouth.
We just can prey

[bumbum520]

Originally Posted by deebee80

Are they batteried products?

If have battery, the agents even dont receive the goods now.
UPS stop receiving items with battery last week too.
They and TNT was the onlyones sending till that moment.

[mikjuv]

Originally Posted by deebee80

Are they batteried products?

No no.....

[deebee80]

Originally Posted by bumbum520

If have battery, the agents even dont receive the goods now.
UPS stop receiving items with battery last week too.
They and TNT was the onlyones sending till that moment.

How can the battery be the problem when people are still having there items with battery shipped?

Also why would they not send batteries goods? I believe your country is one of the main suppliers of these kinds of products? This will damage your economy if this is the case, why would they do that? It just does not make sense.

[bumbum520]

Originally Posted by deebee80

How can the battery be the problem when people are still having there items with battery shipped?

Also why would they not send batteries goods? I believe your country is one of the main suppliers of these kinds of products? This will damage your economy if this is the case, why would they do that? It just does not make sense.

Yes, you are right. I am not chinese, but this is my work. Send goods to other countries. This is a puntual problem, and will be solved soon.
Not mean will never can send. Just because following some regulations of this days, is not possible send.
On 14th, i sent laptop battery to Spain by UPS, and today is arriving.
On 15th try send walkies (with battery) and this day, already the agent say no way.
Now, I am waiting the new chance.

[deebee80]

Originally Posted by mikjuv

No no.....

So there must be some other issues with your parcel, i doubt they are going to stop every shipment. I mean come on think about it dude... it's China's economy we are talking about here if they did that the whole world would be out of products and also China will suffer lmao

[fred615]

None of my 8 packages from Sep 11 show any movement (DHL). However i placed an another order the 22nd and my supplier shipped with UPS. The package just arrived to KY and will be delivered by Monday. Any Clue guys?

[natbabes]

Originally Posted by deebee80

So there must be some other issues with your parcel, i doubt they are going to stop every shipment. I mean come on think about it dude... it's China's economy we are talking about here if they did that the whole world would be out of products and also China will suffer lmao

This bit made me laugh so true!

[Awakis]

Originally Posted by fred615

None of my 8 packages from Sep 11 show any movement (DHL). However i placed an another order the 22nd and my supplier shipped with UPS. The package just arrived to KY and will be delivered by Monday. Any Clue guys?

Different customs were used.

[kiwp]

all are back on now

[Mannanj]

Originally Posted by kiwp

all are back on now

Mine are still showing as "Shipment information received"

[Dazzler87]

After receiving my parcel stuck from the 18th yesterday, My parcel stuck from the 10th has just changed to departed Hong Kong, both contain batteries so don't know what all the fuss about batteries is about. At least the ones from early on are now moving hope everyone else gets good news this weekend also

[natbabes]

Originally Posted by Mannanj

Mine are still showing as "Shipment information received"

So are mine from the 17th.