missmel, create a new windows user account, that will sort your cookie problems...start from scratch. Read through the forums, read through the guide 10 times over, make notes, you may miss something the first time, but it's a learning experience. Contact people on the forum if you know they are helpful in a particular area you are confused about. I'm new to it as well, but if you read the guide, read the forums, and contact the members, you will find it isn't as hard as you think. Goodluck with it !
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