It is best to not react, and say it is what it is
I agree you sometimes cannot tell who will neg you, but I often see trouble from zero or 1 feedbackers, private feedback, or people that ask alot of questions during bidding or straight after they have won. The ones I hate the most are the bidders who ask all their questions after bidding, once theyve taken the damn thing off the market. I sometimes use my intuition and cancel it and dont send it out saying it is an error in listing or somethng. When Ive ignored my intuition, bang I get hit with that stroppy email..
or try and work out a compromise. If they have not immediately filed a dispute and are just asking for a refund, and I sense that they will neg, usually by their language, I usually ask for transaction to be cancelled and good feedback first, and they can keep item (if sufficiently low value) youd be surprised how may people go for it. They cannot be bothered to return it they just want their money, they think if it is documented on ebay messages, they will get the refund ok. they also know if I dont refund they can
still file a dispute.
Last edited by oompaloompa; 11-17-2010 at 08:46 AM.
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