Quote:
Originally Posted by TGMT² Save your battles for the higher priced items you sell.
Call your customer and have a friendly chat, feel him/her out their sincerity.
Sometimes things really do happen during shipping. | well yea sometimes things do happen but hey its a new account i made so maybe take a chance? sure i may lose a account (highly unlikely for 1 dispute to do that) but at least I will know how to face it in the future,
I do sell high end items with 1-2K priced tags but if i get some experience from this $25 item it should be helpful right?
Honestly It doesn't matter 2 me, il just wait 12 hours, read all these reviews and go with what side majority of comments say.
Refund or threaten politely.
I mean whats the worse that can happen? for empty box he need a valid police report, without that ebay or paypal won't assist him..
say he leave a negative, il just offer him a full refund +$5 extra...
dont u think thats better, risk is neg feedback (i don't think he's gonna do a police report for $25 even if he's telling truth, reward = Experience + money?
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