Ebay Suspension / Suspended Accounts

Please note this guide is a couple years old and has been outdated with time. If  you’re looking for a solid updated guide to setting up a new eBay account after a suspension I recommend you read eBay Stealth – eBay Suspension Guide. It is written by me and kept up to date. Good luck everyone! – Aspkin

Ebay for most people is great for getting rid of unwanted items or to make extra bucks on items lying around the house — but for some people it means finical stability and freedom from the corporate world. There are people out there that depend on eBay for a large part of their business.

Hardcore eBay-ers can do thousands and thousands of dollars a day in sales and the next day have their account suspended and unable to create a new account, I would know I was one of them. Fortunately after tons of trial and error, I’m able to create new accounts even after being suspended and continue with my online businesses.

What happens when eBay suspends your account?

  • You may never use the same credit card number to register a new eBay account.
  • Your email and eBay login trigger cookies with eBay, that list you as a suspended user, and ban any eBay accounts on your network or accounts you have ever logged into.
  • EBay places cookies on your computer with all your information on it. If you try to create, or log into another eBay account. EBay will link the accounts and suspend them also.
  • Your name, address, phone number among many other personal identifying information is logged and used against you with any new accounts you create.

Way’s to get around this and to create a new account safely.

  1. Clean your computer. Delete any software from eBay that might be forwarded information to eBay aka turbo lister. Delete all cookies and logged information from your internet browser.
  2. Change your IP address, keep a log of IP address, and do not use the same one from a previous eBay account. Command prompt > type ipconfig or visit http://www.geobytes.com/IpLocator.htm?GetLocation to check your current IP address.
  3. Register a new eBay account with a different email address. Preferability a Yahoo or Gmail account. I have found, if you use your own domain to register an account, example [email protected], eBay will be able to ban your account faster as most likely only you will use this domain and eBay is not dumb.
  4. Register with a pre paid credit card that can be throw away and acquired easily.
  5. Try not to use the same information twice when registering. Example, name and address.
  6. When asked for a bank account and routing number. Change a few numbers with the account number. Just remember choose payments to be made by your credit card.
  7. There are a couple more important factors to know but I do not want to give all the secrets out. Through trial and error you’ll be able to thwart eBay and continue with your business. Just remember never use the same information twice, especially your IP address and always remember to delete your cookies and never log into old banned accounts.

On a side note… the reasons I have been suspended were mostly stupid. My auctions would either be all images; sorry I like them to look nice. Or have a link to one of my websites, which is also bad. These are horrible reason to kill someone’s business. The good thing about it is, every time eBay bans one of my accounts. They lose out on hundreds of dollars in revenue. Why pay after they ban you?

Want to learn how to get back on eBay and stay on? I wrote a complete step by step guide called ‘eBay Stealth‘ that will show you how to safely and easily get back on eBay and PayPal and stay on! If you have been suspended by eBay and you don’t know what to do, then you need to read my guide.

Good luck!

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Donald F.

Donald F.

Creator of SFB, eBay Stealth and Amazon Ghost at aspkin

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Posted on by Donald F. in eBay

85 Responses to Ebay Suspension / Suspended Accounts

  1. Liran


    I read most of the messages here but something is not clear to me.
    If you use a different address (so you won’t get suspended again), how would you get the delivery of the items you buy?


  2. oleg

    Hi. I have just had my ebay account suspended and it was a total nightmare with pay pal involved and all. So basically what do i need to do in terms of changing my adress and bank account info, as well as credit card. As you stated it would still be fine if i would just misspell my name on the registration and the adress? and also is there any way to get the ebay account reinstated even if it is linked to paypal suspension ?

  3. james

    Hi there,

    A quick question you say Try not to use the same information twice when registering. Example, name and address, is there any way you recommend to get around this and have goods sent from or to the same address without the Ebay Gasapo finding out and linking it to a banned account?

    Also is there any way to use the same paypal account?



  4. casey millard

    hey. i am 18 and have had my account suspended, with my home address on it etc. i used all my legitimate info, but it was suspended. i have now gone off to college, and have a new address, a new paypal account with a new bank account, new debit card, new phone number, new email address. i also have a new computer with completely different ip address/internet service. the only peice of info that is the same is my name. i want to know if i sign up for a new ebay account, will i be suspended? i mean info wil be the same except my first and last name. let me know if you guys think i will be safe or not. i cant think of anything else they could use to trace the account back to me. thanks

  5. alec

    hello askin, i have been banned by ebay more than 10 times. i often used another credit card to create a new acocunt , but i often get banned after a month or even few days , i tried what u said before, the account that i created after i listen to your advises lasted like three weeks, then i tried to open a new one again and again . but they all banned. i wonder why is that happning. is it becoz of the address of the credit card that i put on file? as the zip code of my credit card is 94015. so everytime i put the info on file i would out 94015. do ebay have access into my bank acocunt to see who i actually am? is simon giftcard really work great? and also what should i put for FAKE address when i sign up?

  6. Berlin


    my ebay and pay pal account were both suspended so I used my sister’s account info and ebay suspended me again bc i didnt change my IP address. How can I follow and your steps and still use a bank account that’s mine but won’t be traced back to ebay or paypal? What name, social, and address would I use? Is my only option to keep on trying my family’s bank account information and hope that I won’t get suspended again?

  7. Secret Seller


    We were a top power seller titanium status! Our accounts got shot down all of them – over 6000 + actual positive feedbacks. We sell a specific product brand and line. How can we get back on ebay? We had live toll free support and everything. Can ebay shut us down under a new name because we are selling a certain branded product?

    Is that illegal?

    Please help out! We need it!

  8. Tami

    I am having trouble setting up the account using a credit/prepaid card with using proxify.net to open an account. Any help would be great.

  9. Tami

    Continue from above…
    I am trying to reopen a new ebay account through proxify.net. When it comes to enter the credit/debit card, it will not go through. What am I doing wrong?

  10. Kevin

    Hi, aspkin, I just bought my new prepaid visa card from simon.com and of course, in order to sign up, you must have banking information, if you change your account # around a little, won’t it reject the account? because they might verify it w/ my bank and if it comes back non-valid, won’t that screw me over? should i just open a virtual bank account w/ a new name, new address and new everything?

  11. t rash

    hi i have a couple of questions.
    1 i have been kicked out of ebay and paypal. i was very sick and wasnt able to ship out the stuff that was sold.( me being a total jackass.. should have cancelled the listings but forgot.) so now i know we cant use the same checking acct however can i open up another back acct and use that… please advice.
    2 i owe ebay about $200 in fees. and i have been suspended. should i pay or not. please advice.
    thank you

  12. khir

    My ebay account and paypal account using the same address (shipping address), suddently my ebay account was suspended.

    I want to open a new ebay account and link with existing paypal account, how can I do that when there are stated my address registered with paypal, can ebay identify this?





  14. j-f

    i get suspended with 100% feedback and one cpmplain saying “this is fake, is a cheap copy from turkey”
    I’ve been on ebay since 2004.
    after reading all this is very confusing, who has a succesful story?? can i list the same items if i get my account back?

  15. mattyboy

    Right I am on the UK ebay site if it makes any difference. I had 6 accounts suspended, fair enough I’m over it now. I have been using a friends account, recently Paypal have limited this account. Is it possible for me to link up a previous paypal account to this account?


  16. Slayer

    If i use my m8s account with his details on it, and change my IP address and delete my cookies, will eBay be able 2 find me and block my account again?

    plus what paypal account do i use 4 receiving payments? i have not had my paypal account blocked/limited whatever, its verified 2 my address and linked 2 my old blocked account?

    what ppal account do i use

  17. vermont

    Hi guys.my account has been suspeded due to this unpaid strike lastweek and my question is how many days is the suspension period? and after this suspension i would like to know if ebay will allow me to use my suspended account right after the suspension period and also are they going to collect me a charge no matter what is is

  18. Melis

    I want to open another ebay selling account. I only use paypal to pay for my fees. Can I use the same paypal to pay fees for additional ebay accounts.

    Is there a certain type prepaid credit card I should use ?

    What are good merchant account processor to use away from paypal ?

  19. Philly387

    You can use the same paypal account for more than one ebay account. Do not use a paypal account that was linked to a suspended ebay account though.

    If you live in the USA, I suggest using a Simon Gift Account.

    Merchant Plus is a great merchant account processor to use away from paypal also.

  20. Pandemic

    Can I log in to my paypal that is lined to the suspended account?

  21. Pandemic

    Can I transfer the funds from my old account to my new paypal account?

  22. Kaz


    Firstly great work!

    Im based in the UK and have two quesries

    Your helping out loads of people and for that Im sure your going to the heavens above for helping us poor souls out(ebay and paypal may think otherwise)

    Anyways to my first query…..?!

    Ive been banned several times

    However when I get another account up and running abruptly they sus it out somehow (god knows how as all my details are different everytime including personal info as well as the IP)

    Ive just done another one and I had to verify my account when I went to list an item

    Their where options for email,phone and via the live help

    I choose live help and they assisted me and I was ready to list within 5 minutes!

    However they asked me for my landline number which I think has already been flagged once (all other details are different)

    Moving on its been a couple of hours now and my account is still strong (im a newby with the little icon near my username)

    I have listed several small items.None of which have significant value!

    If I stayed on ebay (left the computer and modem running) would it reduce the chance of getting flagged?

    I ask as if you sign in and sign out again their is more chance.BUT my thinking tells me if I stayed signed in and dont sign out they would find it hard!

    Im on mozilla and I have this tool on my add-ons which removes cookies and lso’s while im online so I dont need to close and run CCleaner!

    Other thing is I have several paypals which have either been locked and I have to wait 180 days for me to get my money?!

    These are all verified with bank details so in theory after the 180 day period has elapsed can I simply withdraw the funds to my bank?

    Another question is I have another paypal with close to £2000 inside which has also been locked.They are asking me to resolve an issue which their is no option to!

    I cant refund as their is no sub heading but they are asking for photo proof and other bits.This is on some random name so I cant do it.Bank details are of mine though!

    Would the funds also be released after 180 days?Bank details are mine but other details aint and I have verified and I can use the paypal but cant send/recieve BLAH BLAH until I verify!?

    Back to you mate I have read alot off your work.Bought the book which was good but tricky as Im in the UK and your book is based on the US market!

    The amount of tricksters on the web is unbelieveable!Who CLAIM to help but dont do NOWT!

    Oh and is their any UK accounts you may have which are available for sale?They always catch onto me within 3 months!

    Never pay my fees when they do thrwo me out!Bloody tossers!!

    Anyways thanks for your time!

    And if your in the UK call me and I will take you out for a drink!


  23. Rose

    I want to sell some skin care products at Ebay and I want to use PayPal as my payment method. The only thing is, PayPal held some of my money before when I was selling some other stuff. They were asking for tons of my info: ssn, my supplier’s info, etc. I just want to know if you have any knowledge to prevent being suspended in PayPal? Thanks so much for all your help..

  24. YAS

    I have followed all the rules to set up new ebay account i.e. clearing cooking,change ip etc then i have opened a new ebay account with new information i.e. address and name, also provided a credit card which belongs to a family member to pay for my fees, However, i would like to use my old paypal account, meaning i have changed the email address, in fact, i have closed the paypal and re-opened again with a new email address but the rest of the info like account number and sort code, address etc is still the same, therefore my question is will ebay link me to my previous suspended account? all im worried about is the paypal that i am only using to receive payments? please help!

  25. Angel

    Hi. I want to sell more of the same items on a second account. This second account is in my fiances name not mine,a different address but same billing address as the first e bay account but this time with the street name misspelled. I’ve removed the cookies and i have to learn how to change the ip address. Would this work? It’s a totally different bank account number and bank and cc info. The only connection is the billing address, but misspelled on the street name. And of course i have to change the ip address. Thanks for your help or any help would be appreciated! Thanks.

  26. janne

    Ebay is not accepting my prepaid credit card. The site is saying that they do not accept prepaid CC. Now what do I do?

  27. joanne

    I am curious to know if using proxies such as iprivacytools.com is safe when logging on to ebay?

  28. Laz

    Dear Aspkin,

    PayPal doesn’t accept pre-paid credit cards for premier or business accounts? So, in that case, how can you even possibly begin to create a seller’s account? Also is it really that easy just to change a couple of numbers around on a checking account & routing # and it being accepted by both ebay & PayPal? As far as all the rest of the info I need in order to create a new account, I am already well aware of. I’m just simply puzzled a bit by the whole pre-paid credit card / bank info thing… Your response will be greatly appreciated >>

    PS — Fuck FEEbay & FAKEpal!!

  29. NAUMAN


  30. Max

    Helli Ask Pin,

    I have been suspended 6 months ago by getting a few late delivery and dispatch scores on my dashboard – it is suspended indefinitely.

    Let me get this right, to start again i need:

    New email account, new paypal account linked to the new ebay, new billing address, new credit card registered, and new IP address.

    If i transfer all of this to my wifes name and register details to her old home address should that be fine?


  31. ac

    Not sure if you will answer this but i was banned over a rather large charge-back that i appealed or lost. Now I am banned from both websites. The amount has gone to collection but i want to buy something (high priced) and I can only use paypal to buy it. How can i do this?

  32. npeltd

    Going to court on thursday as ebay cancelled our 45 listings. claiming £93.50. Ebay are not coming to court they have a paper defence maybe it is thin paper or it can tear easily any advice gratefully received.

  33. vin-sean

    Hello aspkins,

    I would like to ask a question,

    I have successfully created a new account, with new address, new paypal, new bank account, etc. However, can I still log in my ebay from the house I was banned in I mean same IP address and same computer? Will they catch it? I usually log in ebay at starbucks and lobby of my apartment.

    Urgent Question, please respond.
    Thank you for the great advices.

  34. miguel

    can I use same PayPal account?
    if I chance the email w/ a new one link to may new eBay account will work?


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