Ebay Suspension / Suspended Accounts

Please note this guide is a couple years old and has been outdated with time. If  you’re looking for a solid updated guide to setting up a new eBay account after a suspension I recommend you read eBay Stealth – eBay Suspension Guide. It is written by me and kept up to date. Good luck everyone! – Aspkin

Ebay for most people is great for getting rid of unwanted items or to make extra bucks on items lying around the house — but for some people it means finical stability and freedom from the corporate world. There are people out there that depend on eBay for a large part of their business.

Hardcore eBay-ers can do thousands and thousands of dollars a day in sales and the next day have their account suspended and unable to create a new account, I would know I was one of them. Fortunately after tons of trial and error, I’m able to create new accounts even after being suspended and continue with my online businesses.

What happens when eBay suspends your account?

  • You may never use the same credit card number to register a new eBay account.
  • Your email and eBay login trigger cookies with eBay, that list you as a suspended user, and ban any eBay accounts on your network or accounts you have ever logged into.
  • EBay places cookies on your computer with all your information on it. If you try to create, or log into another eBay account. EBay will link the accounts and suspend them also.
  • Your name, address, phone number among many other personal identifying information is logged and used against you with any new accounts you create.

Way’s to get around this and to create a new account safely.

  1. Clean your computer. Delete any software from eBay that might be forwarded information to eBay aka turbo lister. Delete all cookies and logged information from your internet browser.
  2. Change your IP address, keep a log of IP address, and do not use the same one from a previous eBay account. Command prompt > type ipconfig or visit http://www.geobytes.com/IpLocator.htm?GetLocation to check your current IP address.
  3. Register a new eBay account with a different email address. Preferability a Yahoo or Gmail account. I have found, if you use your own domain to register an account, example ebayaccount@aspkin.com, eBay will be able to ban your account faster as most likely only you will use this domain and eBay is not dumb.
  4. Register with a pre paid credit card that can be throw away and acquired easily.
  5. Try not to use the same information twice when registering. Example, name and address.
  6. When asked for a bank account and routing number. Change a few numbers with the account number. Just remember choose payments to be made by your credit card.
  7. There are a couple more important factors to know but I do not want to give all the secrets out. Through trial and error you’ll be able to thwart eBay and continue with your business. Just remember never use the same information twice, especially your IP address and always remember to delete your cookies and never log into old banned accounts.

On a side note… the reasons I have been suspended were mostly stupid. My auctions would either be all images; sorry I like them to look nice. Or have a link to one of my websites, which is also bad. These are horrible reason to kill someone’s business. The good thing about it is, every time eBay bans one of my accounts. They lose out on hundreds of dollars in revenue. Why pay after they ban you?

Want to learn how to get back on eBay and stay on? I wrote a complete step by step guide called ‘eBay Stealth‘ that will show you how to safely and easily get back on eBay and PayPal and stay on! If you have been suspended by eBay and you don’t know what to do, then you need to read my guide.

Good luck!

Donald

Donald

Creator of SFB, eBay Stealth and Amazon Ghost at aspkin

¯\_(oo)_/¯ My Recent Works –> eBay Stealth, Amazon Ghost, AutoBlogBook, SixFigureBoss

Donald

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85 Comments on "Ebay Suspension / Suspended Accounts"

avatar
miguel
Guest
miguel

can I use same PayPal account?
if I chance the email w/ a new one link to may new eBay account will work?

vin-sean
Guest
vin-sean

Hello aspkins,

I would like to ask a question,

I have successfully created a new account, with new address, new paypal, new bank account, etc. However, can I still log in my ebay from the house I was banned in I mean same IP address and same computer? Will they catch it? I usually log in ebay at starbucks and lobby of my apartment.

Urgent Question, please respond.
Thank you for the great advices.

npeltd
Guest
npeltd

Going to court on thursday as ebay cancelled our 45 listings. claiming £93.50. Ebay are not coming to court they have a paper defence maybe it is thin paper or it can tear easily any advice gratefully received.

ac
Guest
ac

Not sure if you will answer this but i was banned over a rather large charge-back that i appealed or lost. Now I am banned from both websites. The amount has gone to collection but i want to buy something (high priced) and I can only use paypal to buy it. How can i do this?

Max
Guest
Max

Helli Ask Pin,

I have been suspended 6 months ago by getting a few late delivery and dispatch scores on my dashboard – it is suspended indefinitely.

Let me get this right, to start again i need:

New email account, new paypal account linked to the new ebay, new billing address, new credit card registered, and new IP address.

If i transfer all of this to my wifes name and register details to her old home address should that be fine?

thanks

NAUMAN
Guest
NAUMAN

I HAVE TWO EBAY ACCOUNT BUT ONE NETWORK .. WHICH IS THE SAVE TO LOG IN TO BOTH ACCOUNT AND NOT GET CAUGHT.

Laz
Guest
Laz
Dear Aspkin, PayPal doesn’t accept pre-paid credit cards for premier or business accounts? So, in that case, how can you even possibly begin to create a seller’s account? Also is it really that easy just to change a couple of numbers around on a checking account & routing # and it being accepted by both ebay & PayPal? As far as all the rest of the info I need in order to create a new account, I am already well aware of. I’m just simply puzzled a bit by the whole pre-paid credit card / bank info thing… Your response… Read more »
joanne
Guest
joanne

I am curious to know if using proxies such as iprivacytools.com is safe when logging on to ebay?

janne
Guest
janne

Ebay is not accepting my prepaid credit card. The site is saying that they do not accept prepaid CC. Now what do I do?

Angel
Guest
Angel
Hi. I want to sell more of the same items on a second account. This second account is in my fiances name not mine,a different address but same billing address as the first e bay account but this time with the street name misspelled. I’ve removed the cookies and i have to learn how to change the ip address. Would this work? It’s a totally different bank account number and bank and cc info. The only connection is the billing address, but misspelled on the street name. And of course i have to change the ip address. Thanks for your… Read more »
YAS
Guest
YAS
Hi, I have followed all the rules to set up new ebay account i.e. clearing cooking,change ip etc then i have opened a new ebay account with new information i.e. address and name, also provided a credit card which belongs to a family member to pay for my fees, However, i would like to use my old paypal account, meaning i have changed the email address, in fact, i have closed the paypal and re-opened again with a new email address but the rest of the info like account number and sort code, address etc is still the same, therefore… Read more »
Rose
Guest

Hi,
I want to sell some skin care products at Ebay and I want to use PayPal as my payment method. The only thing is, PayPal held some of my money before when I was selling some other stuff. They were asking for tons of my info: ssn, my supplier’s info, etc. I just want to know if you have any knowledge to prevent being suspended in PayPal? Thanks so much for all your help..

Kaz
Guest
Kaz
Hiya Firstly great work! Im based in the UK and have two quesries Your helping out loads of people and for that Im sure your going to the heavens above for helping us poor souls out(ebay and paypal may think otherwise) Anyways to my first query…..?! Ive been banned several times However when I get another account up and running abruptly they sus it out somehow (god knows how as all my details are different everytime including personal info as well as the IP) Ive just done another one and I had to verify my account when I went to… Read more »
Pandemic
Guest
Pandemic

Can I transfer the funds from my old account to my new paypal account?

Pandemic
Guest
Pandemic

Can I log in to my paypal that is lined to the suspended account?

Philly387
Guest
Philly387

You can use the same paypal account for more than one ebay account. Do not use a paypal account that was linked to a suspended ebay account though.

If you live in the USA, I suggest using a Simon Gift Account.

Merchant Plus is a great merchant account processor to use away from paypal also.

Melis
Guest
Melis

I want to open another ebay selling account. I only use paypal to pay for my fees. Can I use the same paypal to pay fees for additional ebay accounts.

Is there a certain type prepaid credit card I should use ?

What are good merchant account processor to use away from paypal ?

vermont
Guest
vermont

Hi guys.my account has been suspeded due to this unpaid strike lastweek and my question is how many days is the suspension period? and after this suspension i would like to know if ebay will allow me to use my suspended account right after the suspension period and also are they going to collect me a charge no matter what is is

Slayer
Guest
Slayer

If i use my m8s account with his details on it, and change my IP address and delete my cookies, will eBay be able 2 find me and block my account again?

plus what paypal account do i use 4 receiving payments? i have not had my paypal account blocked/limited whatever, its verified 2 my address and linked 2 my old blocked account?

what ppal account do i use

mattyboy
Guest
mattyboy

Right I am on the UK ebay site if it makes any difference. I had 6 accounts suspended, fair enough I’m over it now. I have been using a friends account, recently Paypal have limited this account. Is it possible for me to link up a previous paypal account to this account?

thanks

j-f
Guest
j-f

i get suspended with 100% feedback and one cpmplain saying “this is fake, is a cheap copy from turkey”
I’ve been on ebay since 2004.
after reading all this is very confusing, who has a succesful story?? can i list the same items if i get my account back?

ALVIE WEDDLE
Guest
ALVIE WEDDLE
i ACCIDENTLY LISTEDKATE SPADE ON MY TITLE WHEN LISTING AND DIDNT KNOW HOW TO DELETE IT. BEFORE I COULD GET HELP THEY KICKED IT OFF. i WENT TO EBAY HELP AND THEY TOLD ME TO RELIST THE PURSE AND NOT OT PUT THE NAME ON TITLE BUT PUT IT IN DISCRIPTION,SO i DID.THEN THEY SUSPENDED ME ON EBAY,AND IT WAS A NATURAL MISTAKE i DIDNT MEAN TO DO. BECAUSE THEY TOLD ME TO DO THIS i THOUGHT IT WAS LEGAL. i GUEGG THEY DIDNT KNOW THEIR JOB, AND i AM SORRY FOR THIS INCEDENT. THANKS FOR LISTNING i AM TRYING… Read more »
khir
Guest
khir

My ebay account and paypal account using the same address (shipping address), suddently my ebay account was suspended.

I want to open a new ebay account and link with existing paypal account, how can I do that when there are stated my address registered with paypal, can ebay identify this?

thanks

Khir

t rash
Guest
t rash

hi i have a couple of questions.
1 i have been kicked out of ebay and paypal. i was very sick and wasnt able to ship out the stuff that was sold.( me being a total jackass.. should have cancelled the listings but forgot.) so now i know we cant use the same checking acct however can i open up another back acct and use that… please advice.
2 i owe ebay about $200 in fees. and i have been suspended. should i pay or not. please advice.
thank you

Kevin
Guest
Kevin

Hi, aspkin, I just bought my new prepaid visa card from simon.com and of course, in order to sign up, you must have banking information, if you change your account # around a little, won’t it reject the account? because they might verify it w/ my bank and if it comes back non-valid, won’t that screw me over? should i just open a virtual bank account w/ a new name, new address and new everything?

Tami
Guest
Tami

Continue from above…
I am trying to reopen a new ebay account through proxify.net. When it comes to enter the credit/debit card, it will not go through. What am I doing wrong?

Tami
Guest
Tami

I am having trouble setting up the account using a credit/prepaid card with using proxify.net to open an account. Any help would be great.

Secret Seller
Guest
Secret Seller

Hello,

We were a top power seller titanium status! Our accounts got shot down all of them – over 6000 + actual positive feedbacks. We sell a specific product brand and line. How can we get back on ebay? We had live toll free support and everything. Can ebay shut us down under a new name because we are selling a certain branded product?

Is that illegal?

Please help out! We need it!

Berlin
Guest
Berlin

Hi,

my ebay and pay pal account were both suspended so I used my sister’s account info and ebay suspended me again bc i didnt change my IP address. How can I follow and your steps and still use a bank account that’s mine but won’t be traced back to ebay or paypal? What name, social, and address would I use? Is my only option to keep on trying my family’s bank account information and hope that I won’t get suspended again?
Thanks

alec
Guest
alec
hello askin, i have been banned by ebay more than 10 times. i often used another credit card to create a new acocunt , but i often get banned after a month or even few days , i tried what u said before, the account that i created after i listen to your advises lasted like three weeks, then i tried to open a new one again and again . but they all banned. i wonder why is that happning. is it becoz of the address of the credit card that i put on file? as the zip code of… Read more »
casey millard
Guest
casey millard
hey. i am 18 and have had my account suspended, with my home address on it etc. i used all my legitimate info, but it was suspended. i have now gone off to college, and have a new address, a new paypal account with a new bank account, new debit card, new phone number, new email address. i also have a new computer with completely different ip address/internet service. the only peice of info that is the same is my name. i want to know if i sign up for a new ebay account, will i be suspended? i mean… Read more »
james
Guest
james

Hi there,

A quick question you say Try not to use the same information twice when registering. Example, name and address, is there any way you recommend to get around this and have goods sent from or to the same address without the Ebay Gasapo finding out and linking it to a banned account?

Also is there any way to use the same paypal account?

Regards

J

oleg
Guest
oleg

Hi. I have just had my ebay account suspended and it was a total nightmare with pay pal involved and all. So basically what do i need to do in terms of changing my adress and bank account info, as well as credit card. As you stated it would still be fine if i would just misspell my name on the registration and the adress? and also is there any way to get the ebay account reinstated even if it is linked to paypal suspension ?

Liran
Guest
Liran

Hi

I read most of the messages here but something is not clear to me.
If you use a different address (so you won’t get suspended again), how would you get the delivery of the items you buy?

Thanks

Melissa
Guest
Melissa

Hi,

You are a lifesaver!!! I was suspended from ebay and followed all of your instructions. So far so good. I used a different email to open a paypal account. My question is my money is trapped because I can’t link my bank account to my paypal account. Or can I? I have another paypal account but am afraid that it will be traced to my old ebay account. Am I being dumb? I’m confused on what to do.

rendall
Guest
rendall
have i got something to tell everyone . it all started a few months ago when i first started useing ebay in march to sell high end fabrics i had the account three weeks and i one day logged into my account to see i was suspended for no reason saying that i violated ebays policey i sent many emails asking why nothing was ever done and no one told me why? ok so i have been reading your advice here i tdid everything you asked me to i have had five ebay accounts since then differnt emails but listen… Read more »
t
Guest
t

if i verify my paypal account with a checking account that has never been used with paypal or ebay, will they be able to find out the name & address on the account?

tani
Guest
tani
hi, my account was suspended, they are now saying after 7 days i have to provide id. what id do they want. also if i start a new account, how do i get different name, and address. to also match my credit card as my husband has an account as well but don’t want to use it incase they link it. i also downloaded an ip hiding software, can i use this. also when i go to strart, run, then ipconfig, this ip address is different , then the ones shown on the my ip sites. this is with ip… Read more »
Elissa
Guest
Elissa
Hi, I understand all the steps in order to get an account, however i have a different question for you. I have a broadband connection i use, however i also have a dial up connection that is never used. My plan to be extra sure is to use the dial up connection for when i create my ebay account, and list items or use ebay in any way what so ever so i dont slip up, and i will know the IP address is different each time and have a less chance of getting caught. However, i am wondering, what… Read more »
Naveen
Guest
Naveen

I got suspended for something that was really stupid. Anyway I was just reading about prepaid credit cards and this site:http:
//www.which-prepaid-card.co.uk/prepaid-card-questions/register-prepaid-paypal.html
says I can’t use them to open an ebay sellers account because I need a bank account is this true?
(live in the uk)
Thanks

S help
Guest
S help

Hi,
I have had my account suspended for 12 months as it was linked to my x boyfriends account. I have nothing to do with him anymore and ebay say i have to get his account unsuspended to reactivate mine on there suspension message. Is the a way around this at all as i have been tading safley for ove 1 year and have 100% positive feedback. 300+ of them.

Thanks

cindi
Guest
in other words, do you have to go purchase a different anonymous proxy software and change the ip again or can you re sign up with different info using that same proxy anonymous proxy software, because the ip stays the same using that anon proxy software. at least that’s what everyone sees, but it hides the real ip, but it was hiding the ip first when I signed up and it kicked the acct off within 30 minutes, so it’s still going to see the same anon. proxy ip when I sign up again. Should I get a new anon… Read more »
cindi
Guest
Question: If you use an anonymizer and you get a pre paid card and they still ban the new account within 30 minutes of signing up, then can you try again with different info using the same anonymous ip address, it’s the same but it’s using an anonymous proxy ip but it’s still the same ip digits? It must have linked because all of the temp files weren’t gone, everything else was new. Q # 2 On a pre paid card, with ebay can you enter that pre paid card number and whatever name and address you like or will… Read more »
fedupstayathomemom
Member

Aspkin,

I have some questions. I have read your posts but am still curious as to my fate. I have done everything as you stated and still got suspended. I bought a couple of dresses for my daughter so it was low cost which is the norm for me anyway and then listed some toys at low cost and was then suspended as associated with a suspended user. Is it because I was using Sellers Source Book as my hosting site? Please help?

Lance
Guest
Lance

@ Stayathomemom — Just curious, did you do the whole pre-paid credit card thing to create your seller’s account? If so, I’m very curious as to how you went around PayPal as they don’t allow people to create premier or business accounts w/ just a pre-paid cc. As for changing a few numbers around on a bank account / routing #, I really don’t see that being so easy to do. Your reply will be greatly appreciated!

Thanks,

Lance

fedupstayathomemom
Guest
fedupstayathomemom
Okay, I have been reading a lot on this board and am just shocked to know there are so many others facing the same fate with eBay. I am a stay at home mommy who sells on eBay to supplement my families income so I can stay home. I do not make much but it’s every little bit that helps. I have been a seller since 1999 and have recently been suspened from eBay indefinately. I am very fustrated, but so glad I found this site. I opened several accounts prior to finding this forum and all have been shut… Read more »
cynthia
Guest

where can you buy a prepaid credit card without giving your name and social to them.

Jayce
Guest
Jayce
hey guys, I recently got my account suspended too. And I want to create a new ebay account, from what I am reading here, you can actually enter a different name and credit/debit card details when signing up a new one but I was wondering how does that work because upon entering your credit/debit card details in the verificaion bit it says the address has to match the card issuing/billing address. Now my brother want to try opening one using his card so how should it be done. Can he make up the name and address on ebay and when… Read more »
fran
Guest
fran

does ebay accept prepaid debit cards if they accept prepaid credit cards?
i heard some where they don’t accept prepaid debit cards.

steve
Guest
steve
Hi Aspkin,i just had 3 accounts suspended all with good feed back they said there were connected to an old ebay id that they suspended several years ago cause i owed them a payment.i dont mind paying my depts but i dont know what to do now.just trying to make an honest living.i had one compalint recently but that account is still running.i am worried they will suspend my last account also,now with the suspended accounts i cant retreive credit card info etc and what was in them to compare.i dont see how it can be the ip address that… Read more »
Ryan
Guest
Ryan

I recently made a new account with ebay after being suspended with my last account. I am curious if you can link your old paypal address with your new ebay account. I have added my new email address under paypal and made it my primary but I thought I should research it before actually going through with linking this paypal with ebay. I saw this mentioned a couple times on your site but I am still confused. Thanks for any input!

Jason
Guest
Jason

Thank you very much for this info, You are a great Guy!

Jason
Guest
Jason

my account was suspended today. I want to make a new account under my other debit card (never been used on ebay before) if i use my same billing address i will be suspended again, so i though i could use a any billing address and provide the correct zip code, will this work? or not? Thanks in advance.

Mike M
Guest
Mike M

Got suspended today for no reason! want to make a new account… If i give ebay my real street address then they will link me to my suspended account and suspended my account thats for sure, So i decided to give them a different address and provide the correct zip code so it will bypass their credit card verification proccess… Do you think that will work? or they will run a credit check report to see if that my correct address? please advice. Thanks Mike.

Forgot to ask.

how does ebay/paypal linke accounts?

Thanks.

terry
Guest
terry

If i have logged into my banned accoutn at my mother’s inlaw place before, I now have created a new account at her house. Do you think I will get caught if i use my new account at ther placed,a nd never log into my ban account from there…I have reset my ip also, the only problem is only the last 6 digit has changed, would that matter???

AJ
Guest
AJ

OH forgot to ask

My my registered address and name is diffrent then my billing address. Would this red flag my account?? Thanks

AJ
Guest
AJ

Is if okay if i use the same checking account # on my new ebay account? also, my ip address showing i live in FL and i live in Mi would this make a diffrence and would ebay shut me down again? and last thing, once i opended an account with ebay and when i statred selling they only asked me for my debit/credit card number, they didnt ask for my checking account number… Why do you think?? Thanks

mike
Guest
mike

Hi there! i have 3 questions please.

1) will ebay know if you use the same checking account # on your new account after you get suspended?

2) i got suspended and received an email saying that i was suspended becuase iam “”Abusing eBay” of the eBay User Agreement states, in part: what does that means? i was trying to sell a book!!

3) can ebay track you via mac address?

Thank you very much for this great website!

Comdej
Guest
Comdej
Sorry to ask you again. 1. Do you have any experience using an online auction management? I was using marketworks.com and wonder if I just add a new eBay ID, new paypal but use the same inventoryand launch from the same marketwork account, will they know? 2. My paypal was banned as well, it was because eBay banned my ID, and then sent email to my customers that my ID was no longer registered user. Therefore, my customers panic and sent a lot of dispute to my Paypal, then my Paypal was banned. They said 2 step to remove by… Read more »
comdej
Guest
comdej

I’d like to add that my brother use his credit card, different number but use the same address as mine.

comdej
Guest
comdej

If I have 2 computers sharing the same home network + 1 routher. I checked the IP address of the 2 computers using the website you provided and found that they were not on the same IP.
Will eBay think that 2 computers not the same person or they will know?

I have my 4 accounts, when one of them banned, the rest were as well.
My brother live in another address, but use the same credit card that have the same billing address as mine, why his account was banned as well!

Jeff Hozzy
Guest
Jeff Hozzy

Well I have changed the IP address about twice per day since Sunday and have had no problems listing or operating yet. If what you say is true what about the work computer I share with an Ebayer? I have bid on his stuff before to help him out of a jam. What happens when I am ready to open a new account? What can I do so me and my wife can operate on the same network without being linked together? Just keep changing IP’s?
Thanks, your more helpful than the $30 e-book I bought!

Jeff Hozzy
Guest
Jeff Hozzy

I have had my 4 accounts suspended over the weekend but my wife operates an account (different email and paypal and credit card) but it is on our same computer home network so how is it she has not been busted since our IP’s must be the same right? Please help as I am worried!

D
Guest
D

ok say i have been suspended and open a new account, new name. what happens if i buy something and i get scammed? If you approach ebay for compensation will they automatically know that something is suspicious about your new account?

Lyd
Guest
Lyd

I am starting a new ebay account. Can I use my same paypal info for accepting payments?

tinx
Guest
tinx

heh.
i should find a prepaid cc here in oz ! 😀
never heard of it before.
but i’m sure it’s exist.
thx for that 🙂

tinx
Guest
tinx

so
if your acc is suspended you don’t need to pay the balance??
what if ebay take the money from your cc that was stored in their database??
and will they close our paypal acc too? because paypal and ebay is under the same company.

ken
Guest
ken

hello aspkin, thanks for the info. but in relation to the turbo lister, I have a lot of template save, any way to salvage that to save work. could I still use it as long as I log in as different user or save the templates and reinstal the turbo lister fresh and reimport the fils/templates ? any advice would be appreicated. thanks again. ken

Tommy
Guest
Tommy

Hi, great information here. I just have a question that may be a stupid question to some, but here it goes……….how in the heck do I change my IP address?

Ian
Guest
Ian

Hello,

I got suspended because I had a suspended account (owed money) and used another account to sell. They suspended 2 of my accounts, then I went to the original suspended account paid the balance and that was automatically reinstated, now if you use the reinstated account an I in danger of getting suspended again?

John

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