Final eBay Suspension / Suspended Account Guide

Read the updated eBay Suspension guide, eBay Stealth. It is written by me and kept up to date. Good luck everyone! – Aspkin

I have posted two eBay suspension guides on how to create a new eBay account after being suspended; both have had great success, so this will be my final guide with all the details, strategies and facts I’ve gained about eBay suspensions.

What happens when you become suspended by eBay? You lose all your auctions; your eBay fees are immediately due; your IP address, credit card number, website URL, email address, physical address, phone number and any other information you have giving eBay will now and always be used to recognize you as a suspended user. If you try to create a new account with any of this information, you will immediately be flagged as a suspended user and the new account you created will be suspended. So your goal in creating a new eBay account is to become someone else, stealth as it were.

There are a few steps to take in order to create a new account. These steps are easy compared to the traps you don’t want to trip to keep your account active. The steps to create a new account must be followed exactly in this order without missing a step. If you miss a step, try to take a short cut, or feel you know a better way, you run the risk of eBay detecting who you are and losing your account. Remember this is the easy part. 

The steps that need to be taken to create a new account after a suspension are in this order:

  1. Delete your browser cookies and saved passwords
  2. Uninstall any 3rd party eBay software i.e. Turbo Lister
  3. Change your IP address
  4. Create a new email address from Gmail or Yahoo
  5. Add that new email to your Paypal account
  6. Create a new eBay account with the Gmail or Yahoo email
  7. Create a seller account with a new Credit Card and Bank Info

Remember you goal is to change every aspect of your account to fool eBay into thinking you’re someone else. Any information that can be tracked back to you will link accounts and trigger a suspension. There are many ways to mess this up. I’ll try to explain the above list in more detail and show you what eBay does to link your accounts together and ultimately suspend you.

1. Delete your browser cookies and saved passwords – – The reason to delete your browser cookies and saved passwords is because eBay leaves cookies on your PC with your eBay username and password and this is used to link you to your account. If you fail to delete cookies and accidentally log into a suspended account using the same IP address for your new account, both of your accounts will be linked together and suspended. Therefore never log into suspended accounts once you’ve created a new account, you’ll run the risk of having your new account suspended.

2. Uninstall any eBay software i.e. Turbo Lister – – The reason to uninstall Turbo Lister is because just like an internet browser, this software will sometimes automatically try to log you in to eBay and link accounts. If you try to use this software after you create a new eBay account and it auto logs you in, any new eBay account you’ve created will be linked and suspended. In order to reinstall Turbo Lister and use it without any problem, you’ll need to install it in a new file directory; doing this will make sure you won’t use any previous databases or information from the previous Turbo Lister. Your CSV files are okay to use.

3. Change your IP address – – Your IP address is the easiest way eBay can track who you are and even where you are located. So changing your IP address before you create a new account should be your primary concern. Changing your IP address is fairly simple depending on how you connect to the internet. I’ve had a ton of questions on how to change IP addresses on my last two eBay Suspension guides so I’ll try to explain this a little better.

Depending on what type of ISP you have there are a few ways to change your IP address. First if you are using dial up, don’t even worry about trying to change your IP address. Every time you connect to the internet your IP address is different.

Cable modems (IPs) stay the same until you reset your modem. To change your IP address, simply unplug the power source for 30-60 seconds and plug it back in. If that doesn’t work try this: Go to Start >> Run >> type in CMD; a black prompt screen will pop up. Type in “ipconfig /release”, without quotes; this will release you current IP address. Once this is done unplug your modem’s power source, wait a couple minutes and plug it back in. This only works if you are directly connected to your modem.

If your modem is connected to a router there’s a little more work involved. You must reset your router to accept the new IP address from the modem. DSL modems are basically the same too. If you’re still unable to reset your IP address, I recommend researching your hardware setup on how to change your IP address or try calling your ISP for help.

4. Create a new email address from Gmail or Yahoo – – Once your eBay account is banned, eBay will log all your information used to create the account as suspended. If you try to create a new account with ANY of the same information you will be linked and banned. This means email address too! Do not use your own domain name for your new eBay account either. I know it helps with advertising… i.e. email@aspkin.com. If I were to try to create a new eBay account with email2@aspkin.com after email@aspkin.com was suspended, eBay is not dumb and will link my accounts together and I will be suspended. This is not the case with widely known email providers like Yahoo, Gmail, and Hotmail. So just make sure to use a widely known email provider for your new account and you’ll be okay.

5. Add your new email address to your Paypal account – The reason to add your newly created email address to your Paypal account is because you won’t be able to use the same email address eBay has suspended to send or accept funds from eBay. It has been logged as a suspended user’s email address, and trying to accept funds to your suspended email address will cause your new eBay account to be suspended.

In other words you’ll need to add a second email address to your Paypal account to use with your eBay account. Go to your Paypal account >> Profile >> Email and select to add a new email address. Once this is done, Paypal will send a verification email to that email address for you to verify. Once verified the only thing you have to do on eBay’s end is to add your paypal email address to your auctions and you’re good to go. Do not select to link your eBay and Paypal accounts via ‘eBay Seller Account’; this will cause your account to be suspended. It’s fairly easy, don’t overcomplicate it and you’ll be okay.

*Note: This method won’t work anymore as PayPal has been purchased by eBay. You will need to create a new PayPal account using the same strategies as your eBay Stealth account. If this is confusing read the full eBay Stealth guide for more details.

6. Create a new eBay account with the Gmail or Yahoo email – Once your cookies and saved passwords have been deleted, Turbo Lister uninstalled (you can reinstall in a different folder), your IP address has been changed and you have created a new email address. You are then ready to set up your new eBay account. Quick tip: Since you’re trying to become someone else, and using your old information will have you suspended. Don’t use your same name or street address. If your name is Marcus Miranda. Be sure to change a few letters around. You’re new name would be Mark Miranda. You can actually use any name you want. It’s your choice. Just remember to never use your same name or address. Be sure to keep your city and country the same however. You don’t want to draw unwanted attention from eBay. Trust me on this.

7. Create a seller account with a new Credit Card and Bank Info – If you’re seller, which I’m guessing 90% of the people reading this are, then you’ll want to be able to sell again. This step is tricky and requires a few more steps. For US sellers, you’ll need to verify who you are before eBay gives you the keys to a seller account.

Here are the steps!

Step One! You’re giving the choice to either submit a new credit card or debit card of yours, or establish proof of identity with their ID Verify, which I don’t recommend. So you’ll need to use a credit or debit card that has no ties to eBay in order for you to create a seller account. Fortunately you’re reading this and have my vast knowledge and expertise on your side. You don’t need to use any of your current credit cards if you don’t want to. I found that prepaid credit cards or virtual gift accounts with either Visa or MC logos work the same and are safer to use. There are several sources to obtain prepaid credit cards or virtual gift accounts. I recommend the VCC sellers in our support forum here or you can search Google for prepaid credit card or gift cards, you’ll have a lot of options for you. Any card which has a MC or Visa logo that you have not used before with eBay will work when creating the account.

Step two! Once you obtain a new credit card you’re ready to create your seller account. When entering your credit card details – your personal information should automatically be entered, your name and address. Try to use this information first when submitting your credit card, 90% of the time eBay will accept this information which should be your bogus name and address. Never use your same name or address on any eBay account; be sure you to use your same city and country for IP reasons. Once your credit card has been accepted you’ll need to enter your banking information.

Step three! Unfortunately the only way to create a seller account is to have a bank account and since 90% of the people reading this has had their bank account information black listed by eBay. Meaning if you enter your old bank account information, eBay will link your eBay accounts together and suspend you. The only way around this is to obtain a new bank account or use a virtual bank account, prepaid cards that have attached bank accounts.

Important! Frequently Asked Questions and more information on specific details you’re going to ask me!

  • Do not host your own gallery images. Have either eBay host your images, where you upload your image to eBay or use a 3rd party image hosting website. Example if I host a gallery image from aspkin.com/images and was suspended; eBay will blacklist my domain for GALLERY images, not auction images. Meaning if I try to host a gallery image again from the aspkin.com/images, my eBay account will be linked and suspended. You can however host auction images from any domain including a suspended one without risk. I could successfully use images from aspkin.com in my auctions. Meaning I link directly to the images within an auction description. This has been proven over and over again. Please trust me with this. Read this again if you don’t understand, at least 100+ comments from my previous eBay suspension guides were specific to this. I hope you understand.
  • The way eBay and Paypal currently work is that they do not share the same information. They work separately for the time being. That being said, you can use any name and address for your eBay account(s) without Paypal being a problem. The only thing you must worry about from paypal is your email address. Once your email address is banned from eBay, you can no longer use it to receive or send payments to eBay. Meaning you must add a new email address to your Paypal account and use this for your new eBay account. Trust me on this! *This is not the case anymore.
  • If you’re having trouble changing your IP address, please contact your ISP or research your specific online connection. I can’t possibly help everyone with their specific changing IP address issues.
  • EBay can not grab your IP address unless you actually log into your eBay account.
  • The difference between a prepaid CC and one that you apply for and have credit with is just that. I real credit card gives you credit to use for future purchases, a prepaid card is basically the same but you have to pre pay before you use the card. I recommend using a prepaid card because they’re easier and faster to obtain then a regular credit card. You can use either-or when registering an account, the main difference is the credit card number its self. That’s what eBay really monitors. There are other benefits when using a pre-paid credit card, but I’ll let you figure that one out on your own.
  • The max number of products I have found safe to upload per day is 100, with a max quantity of 3-5 each item. If you spam with thousands of auctions and 99 quantities that’s a red flag and eBay will ban you.
  • When adding a new email address to your Paypal account, you do not have to make it your primary email address. All you need to do is confirm it and you’re good to go.
  • Do not link you Paypal account to your eBay account. Note from Johnny be Free, If you use your new eBay account with your old paypal account you’re fine (for now) unless you link the two together to use the Paypal shipping feature.
  • One time payments are your best bet to pay your eBay balance.
  • Never log into old suspended accounts after creating a new account.
  • Listing Description and Titles. You’ll want to change these around a little bit to make sure they’re not an exact copy of your previous auctions.
  • Here are a couple websites that will describe what an IP address is and how they work. Wikipedia IP address; How stuff works.

 

If you’re still reading this and you actually comprehended what I have written. You should have gained knowledge on how to set up a new eBay account after you have been suspended and how to keep it for the most part.

Want to read the full and updated guide, eBay Stealth? I show you step by step in DETAIL how to create a new stealth account and how to protect your account for the long haul. I had so many questions about creating stealth accounts that I figured I would just write a full blown 50 page guide on the subject. As you can see with all the comments below, you’re not the only one with an eBay suspension problem. It’s a big issue! If you want to get back on eBay by the end of day, read eBay Stealth. Stop wasting time trying to gain bits and pieces of knowledge here and there.. your time is valuable. Read the complete stealth guide and get back to selling today.

  • 23 Ways to Get Suspended By EBay! And How to Avoid It!
  • Account Limitations / Suspension Reinstatement FAQ
  • Best Giftcards to Use – How to Use Them and Other Options
  • Invalid Phone Number Q&A
  • IP Address Q&A – Proxies, AOL, VPN, Broadband – IP Tracking
  • Paypal Alternatives Guide
  • Pros and Cons of Becoming a eBay Powerseller
  • The Feedback Question!! Is it safe to buy feedback?
  • Step-by-Step Guide to a new eBay and Paypal account.

And much much more packed in over 40 pages of detailed information.

To view our latest eBay Suspension Guide go here:

Get the eBay Stealth guide.

Good luck!

Donald

Donald

Creator of SFB, eBay Stealth and Amazon Ghost at aspkin

¯\_(oo)_/¯ My Recent Works –> eBay Stealth, Amazon Ghost, AutoBlogBook, SixFigureBoss

Donald

Donald

Donald

Latest posts by Donald (see all)

Posted on by Donald in eBay, Featured Post

Leave a Reply

370 Comments on "Final eBay Suspension / Suspended Account Guide"

avatar
Superbness
Guest
Superbness

whyh is ebay suspending people with 1 cent auctions

Superbness
Guest
Superbness

Where can I find ebay rules ?

Spike
Guest
Spike

The impression I get is Ebay really doesn’t care if you’ve been kicked off and have a new account, as long as you abide by the rules. Its money in their pocket if you do. If you keep the same listing practices that got you kicked off to begin with, they will keep going after you. Play their game and you can list forever.

Spike
Guest
Spike

There is no way to verify a bank account unless they do like it they do when you open a PP account. They deposit a tiny amount in the account and you tell them how much it was. Used to be you could call a bank and ask about someone elses account, but now banks are very tight lipped about giving out private info. Too much ID theft going on these days.

Status
Guest
Status

Ok.. I dont’ know what happened to my previous comment. Anyway, if you want to purchase an item “buy it now”… does that require linking paypal and ebay? I’d also like to know about the firefox and the bogus bank account questions mentioned above.

SB
Guest
SB
not sure about the meesages about email.. Fair enough about going to the library.. use a different machine.. yes. But using Gmail or yahoo on you home machine is no different from Outlook. If you open an ebay email in gmail at home (or any email / webpage) all the images are downloaded to your temp folder and stored on your machine. The email is stored on Gmail, but when you view it all the data is downloaded. Its just a html page. try it.. open an email then look here for the images. C:\Documents and Settings\YOURLOGINNAME\Local Settings\Temporary Internet Files… Read more »
Superbness
Guest
Superbness

I think ebay does a background check on persons now behind there back. I think now they do check those bogus bank accounts to see if its a real account and your personal info

Superbness
Guest
Superbness

Oh is it bad to use Firefox browser? I heard that will get you suspended? Sorry for all the questions

Superbness
Guest
Superbness

Aspkin I heard using a PO box will put you at high risk for suspension?

What is up with “Coveted Unsuspendable” ebay account status that let sellers get away with murder? They list all they want, keyword spam all they and never get hassled. How can one get that account status? What do you know about it?

What do you think of this website that has the ezguidebooks.com Thats gives you information on how to get back on ebay?

Superbness
Guest
Superbness

Aspkin, ebay is saying im abusing policy bla bla bla,I got suspended 2 times within 2 days of listing my auctions. All I did was list about 15 david deangelo guides. Could that be why? If you type in his name on ebay you can see its a popular item right now.Wht do you think? Should I just list 3 at a time? Also 1 more question, how long should I wait to open an ebook bookstore on ebay and is that safe to do regarding ebooks copyrights and all?

Saul
Guest
Saul
hey aspkin im about to open my account now since i think i read ennough now. But i got a quick question would it be badif i opened a store like an hour later when i made my account? Then after that I put listings up I made different one\’s. To gain feedback and like end thoese after it being up for 30 minutes. Then gain the feeedback from that person i ended it too (which i know) but they dont pay for it but i mark it as payment sent. Is this okay before I go any fathur and… Read more »
Status
Guest
Status

Is it safe to purchase a “buy it now” listing? Does that require linking ebay and paypal accounts?

Spike
Guest
Spike
Cindi, no you CAN’T under any circumstances open an email that generated from Ebay on a suspended account. This means mail from buyers that was sent thru Ebay. If you can see the item number in question without opening the email, you can write to that buyer directly without going thru Ebay by looking at your old mail and finding the item number and hopefully the buyers email address. I save every single email for this very reason.. Or open the mail at the library so Ebay can’t ‘see’ you. The whole point is to keep Ebay’s spying techniques from… Read more »
Superbness
Guest
Superbness

Aspkins why wont you answer my questions ? I have unanswered questions 6 rows above that you wont answer for whatever the reason but you will answer everyone else questions. Could you please take the time to answer my question like you did Mani, or is this your way of saying your are clueless in regards to my questions?

Also can I have the link to your other websites. I would like an example of how to set up an ecommerce website

Superbness
Guest
Superbness

I demanded and demanded but nothing. Customer service live chat says they dont know, and they said I have to contact trust and security bla bla which I did and still no reply.

Superbness
Guest
Superbness

Nos , with much respect to what aspkin, but I would not buy alot of ebooks to get feedback. Ebay will red flag you right away. They red flag new users who buy alot of them cheap ebooks to get feedback. Be careful. I got suspended twice for doing that.

mozilla
Guest
mozilla
WOW! What a great site full of so much detailed info! My story is as follows: My Ebay account was suspended due to being linked to another suspended account i had not used for the past year. I emailed Ebay and told them this but of course they did not care. I was a silver powerseller with $8,000 a month sales & once i was permanently suspended all this came to a screeching hault! Now i’m sitting on tons of inventory that i cannot sell until i ran into to your site! I am going to try your steps to… Read more »
Mani
Guest
Mani
Hello SB, its not phissing or spam. Its happening on EBAY….. here is an email from another fellow ebayer who just got suspended….. ———————– Hi this is the explanation I got for my account being suspended. It looks like its all over for us! The thing is I never actually got any warnings or meesages when I listed the items. If you list it looks like they red flag and they automatically come off Subject: Re: IV=C11005 Ask about your blocked or suspended account [#UK &12621 ?00 ] (KMM3120099V9939L0KM) Received: 05-Dec-06 From: eBay Customer Support Expires: 03-Feb-07 You responded to… Read more »
Superbness
Guest
Superbness
December 7, 2006 Steve (aka Spike) said: DO NOT open emails from Ebay unless you are at the fricking library! Steve/Aspkin please answer my questions. My questions was not answered in lost post. Thank You:) (1.) So Steve what you are saying is that I shouldn’t open any emails from my new ebay account as well as my old ebay account on my computer? (2)Should I read and reply to emails of my new account at a library or will it be safe to reply to emails in regards to my new account at home? (3)Can ebay track me if… Read more »
Cindi
Guest
Cindi

Steve-
Okay I think I understand… You mean that if we get an email with a question on our item, we can open it and reply directly through the email account? I too use Yahoo! but I am a little confused on this…

Steve (aka Spike)
Guest
Steve (aka Spike)
DO NOT open emails from Ebay unless you are at the fricking library! Its becomimg fairly obvious that Ebay plants a cookie or an image on your ‘puter and thats how you’re getting caught. I have used only Yahoo for the 10 years I’ve been on Ebay, so their crap is never on my computer. I know the boss says to trust PayPal, but I can’t even do that. PayPal majorly sucks anyway, screw them. Only use email accounts that store info away from your conputer, and NEVER open an email from Ebay on those suspended accounts. What I do… Read more »
Superbness
Guest
Superbness
Aspkin–> I keep getting suspended for abuse and Im trying to figure out why. My new account was 2 weeks old and I listed 20 items for sale and 2 days later I get suspended. I did by mistake open one email from my suspended ebay account when I was logged into my new ebay account and on my new IP. I thought the email that was in my gmail account was from a member who had a question about one of my items with my bew account, but it was a ebay member from my old account. I changed… Read more »
Spike (aka Steve)
Guest
Spike (aka Steve)
This is how nutty Ebay is. A few months ago I was listing some items and had a bunch of them pulled in violation of Ebay policy. So I uploaded pics of similar items to my website, sent the link to Ebay and they wrote back and said listing these items would be fine. So I listed them and the next day they were all pulled and I got a 7 day suspension. This was AFTER Ebay pre-approved the items. I wrote them and told them all of this and got the reply that the person who pre-approved the items… Read more »
Saul
Guest
Saul
Hey guys go to http://www.giftcards.com they got a virtual card you can get there too and its real easy to use also. It gives you every detail of when you make a payment or when ebay checks to see if your card is valid etc. Another benifit is that you can hook it up to a new paypal account and transfer the money to your paypal. You only lose 2 dollars out of it. Oh yah put any info and adres you like its like easy to use, i used simon card’s like once but it didnt proces and was… Read more »
Ga
Guest
Ga

The situation with opening emails from ebay ,is it possible to not open your emails directly,on your outlook express ,and open them through your IP’s member section and reply that way once you have opened a new ebay account,is it okay to run a dynamic IP and not change your IP with a new account,

Thank’s

Spike (aka Steve)
Guest
Spike (aka Steve)

This is interesting. ‘An eBay login sets 30 eBay cookies, certainly the most of any site on the web. A SEARCH sets 13 more eBay cookies plus 2 dreaded Doubleclicks. A search for completed auctions and eBay sets 23 more cookies, and 2 more Doubleclicks.’

This what you deal with every time you log on. The experts say Ebay is the cookie king, I’m convinced they plant something on your computer if you open email from a suspended account, even years later. Scary.

Cindi
Guest
Cindi

aspkin-
On the Simon card, do I need to purchase the Simon gift account. It says this is delivered online or do I need to purchase the card that is actually delivered? I didn’t know if the gift account option could be used anywhere or just with the Simon store? Please advise…

chris
Guest
chris
thanks for the info aspkin just a couple more questions if you dont mind 🙂 so i can keep my old email address no problem as long as i dont open any emails from ebay yea ? im from uk so all this shud work for ebay.co.uk no problems ? i have a sign for the top of my listings if i put the sign up on my listings again will i get suspended ? as its very simlar to my banned user name , what if i choose i very similar user name accept for say a couple of… Read more »
SB
Guest
SB

mani

if that was in your email inbox it looks like a phishing email. If there are any links in the copy them to notepad and check the url’s (or simply hover over them in outlook). If they dont go to an obvious ebay URL then it is someone hoping to capture your login details through a copy of the paypal / ebay sign in page hosted on their own server. Add the sender to your junk email and ignore it if that the case.

S.

Spike (aka Steve)
Guest
Spike (aka Steve)
Dont buy ebooks to fast,>>> Mix it up, buy ebooks, buy coupons, buy 1 cent items. You only need about 10 positive FB’s to look legit. Truth be told, I have started many accounts over the years with zero FB and I did just as well. Just sell cheapo items at first and get some legit FB and you’re good to go. People are generally very trusting and will give you the benefit of the doubt. But you have to be very friendly and have a nice appearance in the auction. And this is without PayPal, which I loathe. I… Read more »
Spike (aka Steve)
Guest
Spike (aka Steve)
Why are 3 day auctions such a bug-a-boo? I have been selling on Ebay under different ID’s since 1996, when Ebay was a pup.. I have always used 5 day auctions, always. 10’s of thousands of them. Then about 6 weeks ago, I tried 3 day and saw I got the same response. So I listed 300 3 day auctions in 4 days and got expelled for being connected to one of my old accounts that had 8 non-performance FB’s. Now I’m wondering if it was the 3 day auctions that tipped FADE into looking closely at me and thats… Read more »
Saul
Guest
Saul

Dont buy ebooks to fast, i bought 2 ebooks when i made my account and it wouldnt let me again, then I kept trying,I dont know if thats abusing ebay because u try to buy alot and it keep’s telling u. *to avoid abuse we have limit user to buy so many items per day* aspkin what do you say to that? or anyone ?>

Spike (aka Steve)
Guest
Spike (aka Steve)

I have bought ebooks and coupons about half a dozen times to get new FB and have never had a problem. Ebay even recommends this very thing for new users.

Nos
Guest
Nos

Thank you for your great reply, it is greatly appreciated. One of the other thing that concerns me its about ebook on ebay. Is it a smart way to buy , for example 10 ebooks and earn 10 feedback right away in order to get the privilage of the buy it now option? Cause i have read other guides and some guides do recommend that for feedbacks and i would be interested in knowing your opinion about that. Thank you.

P.S: Your guide is extremely well-done! I really enjoy reading it and i learned alot from there. Thank you

mani
Guest
mani
encountered the following since today (what do we do now???……Help) In order to maintain a safe trading environment, selling limits are occasionally placed on accounts. Your eBay account has been restricted from listing this item at this time until you have verified through PayPal. 1) To verify your PayPal account, click on your country of eBay registration below to understand how to complete that process. 2) If you already have a verified PayPal account, and are still receiving this message, you need to link it to your eBay account. For instructions on how to become PayPal Verified or how to… Read more »
Spike (aka Steve)
Guest
Spike (aka Steve)

I read everything you have said about PayPal and am still very nervous about using it. I have access to a PP account that has never been connected to an Ebay seller account except to make a one time payment on an Ebay account and to buy cheap FB when I opened a new account in the past. And even though I’ve used it to pay Ebay, you say they won’t connect the accounts together if I use it on the account I’m about to open? Its just so hard to believe.

Spike (aka Steve)
Guest
Spike (aka Steve)

How about Yahoo internet phone? For $2.50 a month, you can get a real phone number that anybody can call and you answer it on the internet. Its a phone number and you’re paying for it, how could Ebay object.

Cindi
Guest
Cindi
One more thing… I am planning to set this new account up today. I sell authentic items of my own that sometimes are traced by Vero. Since I am needing to sell some of these things, I plan to do it on 3 seperate accounts on 3 seperate computers. In your experience is is safe to list a high priced item (only 1) immediately after signing up? I plan to make a purchase on each of these but didn’t know. I would be having a reserve price of $500-$700 on them. (They are high end handbags) for which I have… Read more »
Cindi
Guest
Cindi
Hello. I am from the USA. The reason I asked about the phone number is because from time to time ebay calls about promotions, etc. If the number you have is not working, or someone tells them they have the wrong # this can throw up a red flag. Or at least that is what has happened in the past. I put in a different phone number, and apparently they tried calling about a promotion and could not reach me. They immediately sent a message to me through my ebay message system telling me to update my phone #. Any… Read more »
Nos
Guest
Nos

I had been an eBay seller for about a month now. Everyday, i list around 4-5 items, and finally, i got suspended by eBay regarding “abusing ebay policy” I was wondering what that really means? and is there a chance of re-instating my account? because i worked pretty hard to earn those feedbacks. Thank you.

Spike (aka Steve)
Guest
Spike (aka Steve)

The impression I’m getting, from reading and re-reading all the posts here, is that when Ebay shuts down one of your new accounts, its mostly because you screwed up, and not some wizardry on Ebay’s part.

tony
Guest
tony

Sorry, I just read your post about that. =) Thank you again!

tony
Guest
tony

that is great! thank you! do you know if ip addresses ever go back to an old one that you had before?

Cindi
Guest
Cindi
Aspkin- I have read this every detail on this entire site. I understand the address, credit card, bank account, etc. My question is about the phone number. I have read on other blogs that if they call and the # is disconnected, etc that raises another red flag. I don’t want to use the number that may be linked to previous accounts. What should I do? I must say that I have paid $70 each for two accounts that I could have done myself had I read this first!!! I am kicking myself right now. Oh well, you live and… Read more »
Spike (aka Steve)
Guest
Spike (aka Steve)

>> But when it’s connected to the router, it says that the ip is that standard 192.168.1.1>>

Thats the router IP, mine says those numbers also. If you want you real IP, the one Ebay see’s, plug your computer directly into the modem, OR, go to Google, type in MY IP ADDRESS, and go to one of the sites that will immediately tell you your IP address. Thats what I do.

Spike (aka Steve)
Guest
Spike (aka Steve)
I have to figure this out before I get a new account. My brother and I share a wireless connection. I got kicked off Ebay because of an account I haven’t used in a year and that got connected to my present account and one of my brothers accounts, which both got suspended. Now, why haven’t they suspended my brothers other account? He has bought and sold on it in the month since the suspension with no problem. My theory is that because I paid my Ebay fee’s last summer with his PP account, and the email address for the… Read more »
Spike (aka Steve)
Guest
Spike (aka Steve)

My understanding of IP’s is that when you release yours, that IP then becomes the next available one. Thats why you get it right back if you only wait a couple minutes before plugging the modem back in. When you leave it off for 12 hours, the chances are good somebody else got it. Thats why if you change it again in the future, the odds are astronomical that you will ever get the same IP again.

tony
Guest
tony

oh and one more thing, not sure if it’s important or not, my internet is never disconnected, as in when i turn off and on my computer, the internet is already connected, I don’t need to log in or anything. Thanks

Nick
Guest
Nick
So ive been thinking about making myself a new ebay account but im not sure how I should change my info. I realize that you should change your name and address slightly, but wont putting in different info confuse both your buyers and guys you buy things from? Wouldn’t having a different address associated with ebay than paypal cause confusion for others? Exactly how much should I change? Could someone give me some tips on what i should change, and what these “slight” changes really are? Also, say I make a new account. Would selling something like a ps3 right… Read more »
tony
Guest
tony
Hi there, i just have a few quick questions regarding the ip change. I have a dsl modem, and a linksys router. So basically if I disconnect from the internet and log back on, my ip address is different, when the modem is connected to my computer directly. But when it’s connected to the router, it says that the ip is that standard 192.168.1.1 , and this never changes. So is this my ip address therefore, or is it just the router ip, and does it matter, will ebay still catch me even though when connected directly to my computer… Read more »
jacklyn
Guest
jacklyn

Aspkin..
Should I worry that ebay can track our router ip, mac ip and regular ip?? Ahh.. what does all this stuff mean.. I am freaking out.. everytime I think I am on the right track, I read something new that worries me..
Thank you
Jacklyn

jacklyn
Guest
jacklyn

Steve.. Great news…
I am following your lead with the ip.. (3rd time should be a charm) Anyhow.. you seem to know some good info along with all of aspkins advice… Do you reccomend me doing anything else to completely clean up my system.. Delete all cookies.. system restores, anything!!! I am working my butt of to research how exactly I can create a clean slate on my computer to assure no probs.. I am aware of the ebay suspension cookies you mentioned and just want to double check..
Thanks so much
Jacklyn

Spike (aka Steve)
Guest
Spike (aka Steve)

Success! Tried the ipconfig, didn’t work. Left the modem unplugged overnight, now I have a new IP.

I have read on several sites now that reading any email from Ebay on a suspended account plants a suspension cookie on your computer, so DON’T DO IT! My brother says I should do a complete system recovery before I get a new account, that way everything is wiped off my hard drive. Too drastic?

He says they suspended him because I paid my Ebay fee’s last summer from his PayPal account and they linked the email address to his account. Possible?

jack
Guest
jack

Hi There.. Aspkin or Steve..
Can you reccomend any other clean up issues I need to have happen on my computer to stop ebay from detecting us? Delete cookies, Change IP.. anything else you can think of? I lack in this dept so if you tell me what to do or what to get to ensure my safety.. I will get it.. I have ip blocker software just not sure how good it is..
Thanks.. Happy Sunday all!
Jacklyn

Saul
Guest
Saul

Just to make sure when i make another new account(for being careless). Would it matter if i bought an item from this one seller who gives automatic feedback cause ive been doing that from 3 banned accounts that received that same feedback. (easy feedback)

and…would it matter if i recieved almost da same feedback from users who gave me feedback from before when i was banned.. but im making all the listings different this time.

jack
Guest
jack

Hi there.

This week I listed the following on the new account.. 20 items day 1, 30, 2nd day three 40 day four and so on.. until day 6.. suspended.. again I sell nothing that will be veroed, or list breaking rules.. simple clothes.. I did open the e-mail once I chnged ip’s that came to the old bad e-mail.. opened it and believe that is why I was suspended.. Aspkin.. I was suspended again for abusing ebay that’s all they said.. Trying again….

Spike (aka Steve)
Guest
Spike (aka Steve)

When you say start out small with listings under your new name, whats your idea of small? How many items is it safe to list without getting Ebay attention? 10? 30? More?

I usually list 70-80 with TurboLister, but I know thats out for awhile. I know I have to change the background on my pics and how I write the listings. Any other tips?

Steve
Guest
Steve

I have another person on my wireless internet connection who has 2 Ebay accounts. When they suspended me, they suspended one of their accounts, but not the other one. Weird. When I get a new IP address, this will change the IP of the other person also. Will Ebay pick up on this and make anything out of it? I mean, they can’t know its the same house, it could be an apartment building or an office, they wouldn’t know.

Steve
Guest
Steve
I don’t have a problem keeping an account if I don’t piss off my buyers. If someone doesn’t get a 3 dollar item I sent and they didn’t buy insurance, I don’t refund. I didn’t lose it, the PO did. So I get a neg FB. I got 8 negs on an account I had a YEAR ago, started a new account with the same credit card, used it for over a year, and Ebay suspended the account with the neg’s, (I had not looked at in in a year), then suspended my current account for being connected to the… Read more »
jack
Guest
jack

HI Guys.. For those interested another Bashar.com reply.. I ask the same things I ask here.. About My old Ip being linked to the new one I re-set, I asked if they new how ebay tracked it. Response from Bashar Below:

Yes they can track you via beacons, IP, MAC addresses, cookies, java, and much more, and this is why we have techniques to avoid all their tricks and we hand you our final work with a new account.

jack
Guest
jack
Hi Guys! Aspkin, Dee, Steve, Chris.. The entire gang! I know all of us have different reasons for being here but I am touched at how we are all able to help one-another… As you may see in my previos posts I am quite depressed over this..But enough with my sob stories.. I won’t give up and will get this right! Question Aspkin, when you say never link the paypal ebay accounts, I enter my paypal e-mail in the seller page for customers to send payments but where is this option for linking the accounts. I want to walk through… Read more »
Letisha
Guest
Letisha

Hi jack
Ivebeen suspended I thinki had my warning
Resisted again
Then my item was taken off
And I’m awaiting my account t status response to see what they wish to do

I’m not very technical minded
I’m upset cause i loose my feedback and I don’t know how long it will take to open a eBay sellers store again
Do u know ????

Saul
Guest
Saul
ok another question to sry…. ok I use http://www.giftcards.com really awsome and great it instantly tells you what you buy and everything really great! I recodmend this site. But what I do is I take the money out the card Fyi this is a virtual card i leave like 1 cent in it lol. Cause I want my money back. If i let ebay check it and they get denied from it since they take out a dollar and reverse would that matter? Or they just want to check it checkkk it to see if its even valid. Because im… Read more »
Steve
Guest
Steve

My understanding is when you open an email from Ebay on a suspended account, it plants a suspension cookie on your computer. Then when you log onto Ebay in your new account, it see’s the suspension cookie and suspends the new account also. It only takes one screwup and your toast.

dee
Guest
dee

oh one more thing, i’ve used my paypal to pay for some of the ebay fees on my friend’s suspended account, and then a few weeks later, apparently my paypal was still linked with MY ebay account, so it paid the fees automatically on my account, both were through the same credit card. does that mean i can’t use the paypal anymore?

dee
Guest
dee
ebay has agreed to reinstate my account for shill bidding. so i was wondering, is my ip clear to log in now? the thing is, i never logged into my account at any point from before and during the suspension, as my friend was using it, then notified me of the suspension, so i never actually logged on, so does ebay still know that it was associated with my ip? and also, like ive mentioned before, i logged into one of my friend’s suspended account several times, to pay ebay fees and so forth, so is my ip associated with… Read more »
jack
Guest
jack
Steve Or Aspkin… Ok.. So now I have more great info now that you have shared the FADE news with me..Now does anyone know if ebay detects all the computers IPS that were ever logged into on the suspended account IE. I open my account from home, they have that ip now suspended.. I logged into that bad ip at a friends home computer a few times over a few weeks several months ago to do some work. Does ebay now track that IP and flag it? Should they also change their ip to avoid suspensions on their account or… Read more »
STEVE
Guest
STEVE
FELLOW & FORMER EBAYERS: ALL ROADS LEAD BACK TO THE IMPLEMENTATION OF EBAYS F.A.D.E. SOFTWARE (FRAUD AND DETECTION ENGINE). QUESTION: HOW DID THE ENGINEERS IMPLEMENT IT TO DETECT FRAUDULENT TRANSACTIONS? THEY DEVELOP A STATISTICAL MODEL BASED ON AN ACCUMULATION OF WEIGHTED DATA TO RECOGNIZE FPA INFRACTIONS. FOR EXAMPLE, JUST USING A SUSPENDED IP MAY NOT BE A PROBLEM (FOR EXAMPLE IN A PUBLIC LIBRARY), BUT A BANNED EMAIL + BANNED IP + HIGH VALUE ITEM + 3 DAY AUCTION + CLOSE ADDRESS MATCH (GET THE PICTURE). START OFF SMALL, CHANGE SIMPLE ITEMS IN YOUR NAME/ADDRESS. THIS IS A COMPUTER, NOT… Read more »
jack
Guest
jack
Aspkin… So if we start over and change the ip address again.. this should work? I just feel so defeated like it’s more then th IP.. does ebay perhaps have a higher level of security on their end? Something that traces old ips even when replaced with new ones? If we completely cancel our current provider with TWC and sign up for something like net zero dial up does that clear us up? We listed about 185 items in the week but they are simple clothes etc… I know you are swamped with this stuff but can you put some… Read more »
Saul
Guest
Saul
hm didnt get it all lol, well continuation of my question 3rd time was because i ended the one cent auctions early to gain feedback… Well im wondering is it because of the one cent auctions that im putting or is it cuz im ending them early after 30 minutes to gain feedback. What if i made other listings like random ones ebook’s and ended them early to gain feedback. I need feedback bad lol… And would it matter if its the same person from before who gave me feedback on the last banned account…yah…. Well what is the fastest… Read more »
Saul
Guest
Saul

Hey aspkin, i got another question this one is a good one. Well i know that you need 5 feedback to do buy it now for listings well thats important lol. Ive been suspended 3 times alrdy cuz i abused ebay to much with the one cent auction so i know im doing everything right. Its just that its the feedback. Well what is the fastest way to get feedback in 2 days? The first time i got banned was cause of to many one cent auctions..lol… the 2nd was because I used the same proxy addres! >,

Steve
Guest
Steve

I have sold on Ebay for years and never use PayPal because its too expensive. I always have the buyers send checks and MO’s. These obviously have to be in my real name or they can’t be cashed. If I’m using a fake name on Ebay, how do I tell people to send me checks in my real name?

John
Guest
John

Steve, I wouldn’t buy any of them deals to get back on Ebay.
Most of them are scums, and you don’t need them anyway, just follow the directions and the rules.

Also, I noticed something else that I don’t think was mentioned.
When you open a new Ebay seller’s account, DON’T PUT UP SHORT AUCTIONS(like,1-3 day auctions)!

I seem to get suspended everytime I do that.
Like, what was already said, start slow, get their trust.
Don’t put really high dollar items up at first either.

Steve
Guest
Steve

Also, does anybody know anything about a site called bashar.ca that sells packages to get back on Ebay? They have a really nice website, but have not answered any of my emails. Weird.

Steve
Guest
Steve

I’ve heard that if you open an email from Ebay, they can grab your IP address. Is this true?

John
Guest
John

JAck,
I would say that was your mistake.
If I was you I wouldn’t reply AT ALL to anything on the old e-mail address.

jack
Guest
jack
Hi again Aspkin.. Bad news our new account was suspended after 7 days . I will ask this.. We are selling items that numerous ebay sellers sell.. just clothes accessories etc. Now how is it that they caught us.. we used a whole other persons info and identity. My partner who did not have an ebay account. We changed everything down to the ip and blocking ip software. our old e-mail address was still receiving e-mails from our last account for customer questions via ebay. they would come like this.. ebaymember…then I would open the e-mail and respond with your… Read more »
chris
Guest
chris
hi how can i accept payment by paypal for an item i sold on ebay ? when i add a new emaill address to my paypal account if i link it to my ebay account with my new email i added will they find out and suspend me ? if so how can i take payments by paypal if they write paying for item number ### then they will link this to my account and suspend is this right ? so i cant take payments from paypal anymore ? if i can please explain thanks chris
John
Guest
John

So, if I sign up for a new Ebay account with my credit card and bank account info but use a false name Ebay won’t know that?

You name isn’t verified by the credit card or bank info at all?

Thanks for your time

jack
Guest
jack
Aspkin.. If I use the old web site design company who designed my headers listings etc.. They did not host pics.. again to design new headers down the line is this a red flag. I know they work with many ebayers selling there designs and services in auctions. Also.. If I use paypal to send money to other paypal accounts and use the IP blocker software while doing so is that full proof or linkable down the line? I am almost ready to give up on ebay before actually trying again but as long as you keep giving me the… Read more »
Nick
Guest
Nick

Hi again Aspkin.

Sorry to ask so much, but i only have two more questions.

1. Could i just get a friend to use their computer to make a new account under their name and then just change the contact info after they make it?

2. Is it any safer to use a site like auctiva.com to sell things? I was thinking yes because its their ip that logs into ebay and posts your items to sell, not your computer’s.

thanks

Susan
Guest
Susan
Hi, I’ve tried all of your advice more than once and it finally worked. I opened a brand new paypal account before I actually got back on ebay and not bumped off in 24 hours. I waited for about a week (I didn’t buy anything during this time) and then listed some items but within hours I was suspended for “abusing ebay” with no other real explaination. Any idea on what went wrong or what I can do? I’m assuming I have to start all over again. Please help as I was previously making a living on ebay. Thanks.
Nick
Guest
Nick
Hi Aspkin. Thanks for the quick reply. Actually I do intend to sell. Ebay shut down my account when I still have over $1100 worth of stuff I was planning to sell this holiday season to make myself some money. I have resorted to asking friends to sell for me and paying them because I know I would get shut down again if I started selling “high risk” items as Nintendo Wiis and Tickle Me Elmos as new user. If I was reinstated would ebay pay more attention and monitor my account more closely? Say I decided to start a… Read more »
dee
Guest
dee
hi, i seem to be having one problem after the next with ebay. lol. alright, well my account got suspended because i was stupid enough to lend my id and password to a friend, and then he got caught shill bidding. i should’ve known!! =/ …so it says that i can appeal after 7 days, so i was wondering, that if i do appeal, and granted the re-instatement, would my ip address still be associated with the suspended account of my other friend’s, that i mentioned before? i tried to change my ip address yesterday, and i dont know what… Read more »
jack
Guest
jack
Hi Aspkin Thanks again my friend for everything! Have another complicated question. We did not take any chances so we opened up a whole new account in paypal, e-mail, ebay, and of course the ip change.. Now this may sound super paranoid but we are. We would like to send money form another paypal account that is asscoiated with a suspended account to the brand new clean paypal account. in order to purchase items, pay fees etc. Is there any way of getting in trouble doing so.. I don’t think that ebay monitors the paypal transactions like who is sending… Read more »
Nick
Guest
Nick
Awesome guide. It looks very helpful and promising. My account was suspended for shill bidding on one of my auctions. What happened is my father wanted to buy what I was selling but I told him i couldn’t end the auction for him. So in the last few seconds of the auction he bid and ended up winning. He had no idea this wasn’t allowed. We both live in the same house, probably share the same ip address as we have a router, and a month later we both got suspended for shill bidding. The email says its a minimum… Read more »
Roger
Guest
Roger
Thanks for the quick reply, Aspkin. Regarding the Simon credit cards, do you associate a name with the card, or do you (or is it even possible to) leave the field blank? Also, something I don’t understand is that if it is possible to verify an account using one of these cards, what exactly is eBay actually verifying with CCs if these virtual cards with no ties will work? You also mentioned that any Visa/MC not previously used with eBay will work, but doesn’t eBay ask for the name appearing on the card when it verifies the card/account? In terms… Read more »
jack
Guest
jack

ASPKIN>.
Can I ask something.. How do you know all this stuff? It’s mind boggling that you are so genius?

Roger
Guest
Roger
Great information…thanks for taking the time to prepare a list of step-by-step details. A few questions… Isn’t it a little risky to associate your new email address with your old PayPal account? It seems like a central theme of your writeup is obviously doing your best to avoid any association with your previous account, so wouldn’t using your existing PayPal account for eBay transactions after simply adding a new email address trigger a number of red flags? Second, do the prepaid CCs like those available from Simon allow the addition of a name on the card? If not, how does… Read more »
MANI
Guest
MANI

Hi aspkin, its me again. Do you have any advise on how to open another Paypal a/c? when our seller ebay a/c get suspended, should we delete the suspended email address from our PAYPAL a/c ?

jack
Guest
jack
Hello My Dear ASPKIN! Great News!!! Our New IP popped up and we got it! Success!!! Now because I am super- hyper-over the top paranoid of another suspension I want to ask.. The last 3 numbers of the ip address changed.. we now have 3 new numbers… This means new IP address correct? The old one is gone and once we log onto ebay this new one will be what ebay registers… correct? I am just triple checking with you since honestly, you have been the only person witrh REAL SOLID advice and info.. You are my secret, trusted source!… Read more »
MANI
Guest
MANI

currently i have 1 seller ebay account. It is safe to open another seller ebay account ?? And have them both link to same paypal a/c but to 2 different email addresses. eg first seller ebay account to email address A and 2nd seller ebay account to email address B. Of course the seller information such as name, address, Credit card details, telephone number are all different

dee
Guest
dee

i tried disconnecting and reconnecting my internet, but it didn’t change the ip address, although for some reason the one that is connected to the modem downstairs has a different ip address than my computer upstairs that is using it wirelessly. my question, by doing that cmd ip release thing, and also needing to reset my router, in what order should i do it in? do i go to iprelease first, and then reset my router? also, after doing this, does it change the ip address for the other 2 computers in my house that is using internet wirelessly? thanks

jack
Guest
jack

Aspkin..
Everytime I ask you a question I must THANK YOU before-hand. Thank you ;-0
Anyhow.. We are on the phone with TWC and I think we will be up-grading our account to a business account that will provide the static ip address.. We will end up paying more but this is our business and we are willing to do so unless you can let me know of other options to ask them..Is this what I need?
Very sincerely yours for all eternity..
Jack

jack
Guest
jack
Hi Aspkin… First let me say Thank you for helping so many people out.. I think what you are doing may sometimes feel like a thankless duty but on my behalf and I think many others.. Thank you!Thank you! For those who made an honest or stupid ebay error that lead to suspenion, this info is really priceless.. Ok..I tried to unplug my modem service etc for 10 hrs last night hoping the ip address would pick up a new one as I was told.. It did not. Should I buy a new modem, change my service provider.. I currently… Read more »
Wassily
Guest
Wassily

Hey, I have a quick question. Will my eBay account be detected if I register the same name from a suspended user but with a different address, credit card, bank account, and IP address? I decided to just sign up for a PO Box and get a Wifi internet access. Let me know, Thanks a bunch!

Dave B.
Guest
Dave B.

Has anybody tried ebays customer support phone number? Via email, trying to converse with their trust/safety dept. is a nightmare because it sometimes takes days between their responses. And the live help is useless..Maybe speaking to a live person would help if you have a good case? Anyone had experience with this?

jack
Guest
jack
Hi again guys~ Has anyone ever had a trusted family member or friend who does not use or have interest in ebay open a new account for them? Considering it. Another issue.. If that individual opens up the account for me from a totally different computer , account info, name etc BUT I work on this new ebay account from the computer that the suspended account was associated with, will this new account that was opened from a different ip still be suspended.. ? Make sense? Gosh I hope so. .Thanks to all of you for the help.. ASPKIN whom… Read more »
jack
Guest
jack

Hi Guys…
Wow~we~Wa~Wa..Awesome Info…Gracias!
Just wanted to ask.. Are there any legal troubles we can get into for re-opening new ebay accounts once we are suspended? I hate to ask but these huge companies scare the crap out of the little guy and wanted to know if I should just go for it and manipulate the ebay monster or bite the bullet and say adios to my ebay days for good.. Need some self-esteem guys.. anyone have any positive thoughts..

Dave B.
Guest
Dave B.

Dee,
If you bell sympatico (which is dsl), then I believe you have a log-in manager to connect to the internet..all you have to do is log out then log back in to acquire a new ip..do a google of ‘what my ip’ and check your ip before and after you try this to confirm…another alternative is to get a new nic card and connect your internet through that.

dee
Guest
dee

also…..i have a friend who got his ebay account suspended because of unpaid strikes, and he started using his friend’s ebay account to buy and sell things, and he never changed his ip address, but his friend’s account never got suspended. he’s been using it for a really long time now. so why didn’t the other account get suspended too???

dee
Guest
dee
i think im screwed!!! =| i had to log into my friends account (the suspended one) a couple weeks ago to pay for my part of the ebay fee, paid through my paypal with my credit card. then yesterday, my own account, that isn’t suspended, automatically took funds out of my credit card from paypal to pay for my ebay fees, even though i thought i cancelled the automatic payment like 3 months ago. so now does that mean ebay is going to think that i’m associated with the suspended ebay account because the fees for both accounts were paid… Read more »
Saul
Guest
Saul
I read every post u made aspkin, and got everything down. great info! I only have one question tho. If I used a proxy as a public one, and someone else used it before me and had the same idea with ebay, and that proxy adress got baned from ebay. Wouldnt that make me banned also. Also I would more likely need to find private proxies? When you said use one ip to keep track did u mean also to play it safe with one proxy adress to not use alot and land on one bad proxy address that got… Read more »
dee
Guest
dee
no problem. well, i was using my ebay account AND my friend’s ebay account to sell stuff on ebay. and a few weeks ago, my friend’s account got suspended. and i was just wondering if i can still log in and use my account, or will ebay consider me an associate of the suspended account, even though that account was registered from a different computer (which means different IP address), and under a different name and address and credit card. but because i logged into it on MY computer also would that mean that ebay is associating my IP address… Read more »
steve
Guest
steve

Hi Aspkin ,can you recommend a pre paid credit card to get ,there are so many types and they have hidden charges i dont know were to start.Thanks again for your great help

Lpetunia47
Member

Hello again,

I do have another question. You talk a lot about not selecting to link your ebay and paypal accts together. Is there somewhere in paypal that you check or uncheck to do this? I am a little confused or is it the primary email being the same that links them. If I just choose my second email address in paypal to match my ebay acct does that mean the accts will not be linked? Thanks.

steve
Guest
steve
Hi Apsen ,i dont know if you got my last meassage ,i had 4 ebay ids get suspended because they were afiliated with a very old account which i owed a payment .i wish they would give the option to pay a dept.thinking about it i deleted all my cookies because prlobems with another site a few days before they suspended me.do you think ebay may have connected the dots when they put a new cookie back on my computer ,it just seems that it happed a few days after that ? i have a couple of accounts left do… Read more »
Janet
Guest
Janet

Hi, thanks for the info! I have some questions regarding PayPal. This part very confused me. If I don’t link the ebay Id to the paypal account, how do I receive payments from buyers? Does it mean my buyers cannot click the “pay” button on the invoice and pay? Does it mean I have to email my buyers about my paypal email address and let them send payment manually?

Looking forward to your reply. Thanks!

Blake
Guest
Blake

Quick question and thank you so much for this info !!

Q. ) I have a credit card that has never been used in the suspended ebay account. However, it is linked to the address . Can I still use it ? As long as it is a different card / card # ?

THANK YOU !!!!!

Melissa
Guest
Melissa

Ok So I have created my new sellers account! I followed your steps to the T so we will see what happens. In regards to my IP, turns out it was my router that was screwing me up. I did a hard reset (held the internal button down with a paperclip). I then unplugged it all. Plugged the modem right into the pc. Ipconfig renew & release and boom, new address. I then hooked my wireless back up and configured it to the new address. Thank you and everyone else for your tips.

dee
Guest
dee

oh yeah, and also i’ve also had to log into her suspended account a couple times in order to pay part of the ebay fees through my paypal

dee
Guest
dee
heres the thing. my friend’s account got suspended bc they were selling “copyrighted” stuff or whatever, about 3 weeks ago. and i was using her account to sell some other things for myself, like electronics (legal). i also have my own account, that i was also using to sell my own things. so im just wondering, my friend registered for ebay on her computer, and because i was also using it at my house, does it mean that i can’t log into my own ebay account either, because somehow i’m associated with them, even though my account was registered in… Read more »
Lpetunia47
Member

Hello,

Wonderful information here! I have a question. My paypal acct was limited first. Then about two weeks later my ebay acct suspended. Paypal told me that my acct was limited as it was linked to another acct that unresolved issues. Does anyone have any ideas how to set up a new paypal acct before I try to set up a ebay acct? Does paypal use the same tracking information as ebay does?

Ozy
Guest
Ozy

hi,

Some good info on here so far. I was wondering does all this info only apply to auction listings?… Or can I set up buy it now & featured listings as well? Will there be any problem setting up ebay shop, using selling manager pro?

Thanks

JohnzZ
Guest
JohnzZ

Hi Dawson,
Seem like Aspkin is sick and unable to answer fully to everyone’s question. I can try and answer some. For your question, of course you can use your new credit card. Even if one number changed then it is okay. I believe that as long as it is not exactly the same as before then it’s legit. Just follow the steps and you’re fine.

JohnzZ
Guest
JohnzZ

I have comcast and likely I was unable to change my IP. I have two computers and both have the same IP addresses. Which I think it means that having different modem won’t work. One thing I haven’t tried yet is to change my router. I’ve heard that everything our ip changes the router automatically turn it back into the old IP or something like that. Perhabs you can purchase a new router and try it; and if it doesn’t work you can always return it.

Sam
Guest
Sam

If I login payapl with my new email address and I use paypal shipping feature to print shipping label, will they caught me?

Thank you so much!

Sam
Guest
Sam

Hi, Thank you so much for the info.
I followed the steps and I’m selling again! I have a questions, I add a new email address in my paypal account. Can I use paypal shipping feature, print shipping label?

Thanks again!

Melissa
Guest
Melissa
John, I really don’t want to change service. Cox is actually cheaper in my area then DSL because it is packaged with TV and phone services. In addition, it is lightening fast. My friend has a t1 line and I noticed almost no difference in speed. I guess I’m in a good area for cable. I have been reading on other boards that the mac address on your modem is what the company assigns the ip to. If I were to break down and buy a new modem, ideally I should get a new ip. What if I don’t? Telboy… Read more »
Dawson
Guest
Dawson

I received a new credit card from AMEX.
And they replace the old one with a new one…. but ONLY 2 of Last 5 numbers is different….

eg) the old 5 numbers of CC – 10001
eg) the new 5 numbers of CC – 00010

Do you think I can use this new CC?

Thank you again.

Wassily
Guest
Wassily

I tried to change my IP address but for some reason it won’t release it. I called Comcast too but they said since each IP address is assigned theres no guaranteed it will change. I did the release/renew it at least 10 times and it didn’t work. Any other suggestions? I don’t really want to go to a proxy server because it runs slower than the norm.

Michelle
Guest
Michelle
Hi, Thank You so much for this wonderful info and all your help!!! I too have a few questions and would really appreciate the help?? I unlike many on here had my problems actually start with PayPal in the beginning. When I opened my very 1st PayPal acct about 3 years ago and was brand new to selling on ebay, I offered shipping Worldwide (BIG MISTAKE) and about 6 months into selling had a lady in Denmark claim to never have received the item. Well, being as no insurance was purchased and Paypal would not accept the claims receipt copy… Read more »
Telboy
Guest
Telboy

Sorry last message should have read “they get you into the home page of ebay” NOT YAHOO!

Telboy
Guest
Telboy

Hi Melissa,

I was wondering if you or anyone else here has tried a payed version of any of the IP Blockers available on the internet that supposedly allow you to sign in anonymously.
I tried a couple of free version ones which get you through to the home page of yahoo but once you click the sign/in link nothing happens, I think it is something to do with SSL.
If anyone has had any success in creating a new ebay account with an IP blocker your comments would be greatly appreciated.

JohnzZ
Guest
JohnzZ

Hey Melissa, why don’t you try and change internet services? I believe it would work. I had SBC yahoo before, and when I unplug the modem it always give me a new ip every time. I don’t think eBay tracks your mac address.

robert spremni
Guest
robert spremni

I have read and agree on your info on my past experience I to just been suspended and losing business, I have one questions I am not to sure about maybe you can help I have got a account up and running but worried to put my bank details up in the item description and not to sure about if iam able to msg thru eBay my bank account details, as I was doing this before and they might have it on records??

Regards
Rob

Melissa
Guest
Melissa
Thank you for the tips! I have the same questions as Telboy regarding paypal. I’ll look forward to your answers. Also, I have not created my eBay account yet because I can’t change my IP. I use cox cable and it seems this is a common problem. The ipconfig/ renew doesn’t work. I have called Cox a couple times and they say they can’t force it. My lease renews every 24 hours but it always goes back to the same IP. Would a router or wireless router disguise my ip for eBay purposes? My IP renews every time I log… Read more »
Telboy
Guest
Telboy
Hi aspkin, Thanks for your speedy reply! Sorry to hear you were unwell but good to know you are on the mend. By not having your papal and ebay accounts linked, does this mean that we are unable to insert paypal prefered or paypal accepted logos into the auction listing? What about paypal verified logos and other stuff that may help a buyers’ decision in trusting you? If so, what happens with the end of auction email and the pay now with paypal button? I am just a little confused as to how one would get paid with paypal if… Read more »
Simon
Guest
Simon
hi aspkin.. Great advice!! can I pick your brain about fees on a suspended account? I got my account suspended – I got the old ‘linked to a suspended user’ thing, and i had a few auctions that cost around £20 to list.. £63 listing fees in total! Im a bit miffed as nothing sold on those auctions before my suspension, but ebay want me to pay the fees. If i set up a new acconut as detailed above would you pay the fees on the old account? What might be the consequences if i don’t? Just annoyed ebay did… Read more »
telboy
Guest
telboy
Appologies for the little test above but I just wrote an essay and it didn’t sumit. Firstly I must say what a great site aspkin. Now I would like to pick your brains a bit with regards to the credit card section. I have other credit cards not used on ebay which I would prefer to use rather than the prepaid ones, but my concern is that even though the numbers will be different my name is the same on the unused cards as the cards submitted to ebay. Are you 100% sure that the credit card number is not… Read more »
Johnathan
Guest
Johnathan

I don’t think you can change your email address on Paypal and don’t expect Ebay not to find out. You cannot use the same Paypal account you also need to open a new Paypal account.

steve
Guest
steve
sorry.. theres more. :o) I had one buyer account supspeded for unpaid item strikes, which brought down my other 4 buyer account s (as mentioned above) but i managed to get this acount reinstated by getting a seller to remove a strike. My other accounts were all reainstated after i contact ebay to tell them that the account they were ‘linked to’ is no longer supended. The thing is I also had a seller account that was suspended before for a different reason. How do you think ebay keeps track of all this. If they are reinstating some of my… Read more »
steve
Guest
steve
Hi Aspkin.. Very usefull information. I have a few comments on the IP address and email topics 1. I have had many ebay account over the years on ebay.co.uk and have had a few supsended. I’ve always used my own email domain to re-register though and never found it a problem. Is the linking of email adresses a new thing do you thing or are you just presuming ebay looks for accounts registered on the same domain? I work in IT and most of my coleagues have ebay accounts but when my account registered through my work email got suspended… Read more »
Melissa
Guest
Melissa
Hi, I loved your info! This will be my second go-around with an eBay suspension, and hence third account. (I did everything but the IP & cookies, the first time and made a successful buyer account. Well I got cocky and decided to try a sellers account. Immediately after listing my 50 auctions I was suspended!) The Simon site is awesome!!!! I got my visa# and tested it on a small online purchase with Amazon. Worked fine! (And I used the first and last name “Nouveau Spirit”) Before I register, following your advice, I have some questions regarding PayPal. This… Read more »
Steve
Guest
Steve

Hi Dave,

Good stuff, however post account creation there is more steps to be aware of with the artificial intelligence (FADE) now running the show on Ebay. Do you have any insight on listing on High Risk areas (e.g. Automotive) where you’ll get the Ebay Abuse letter real FAST. Are you listing 3 – 5 – or 7 day auctions as a newbie (

Nigel
Guest

On the address preference page can you change the delivery and payment address back to your original address (ths being the one e-bay has suspended you on). But leave your primary one to the false one?

Thank you.

Dave
Guest
Dave

I’ve tried making new accounts 4 times since you started posting this information. I’ve followed your instructions to the letter AND I HAVE BEEN SUSPENDED EVERY TIME. It’s not like I’m selling anything bad, I only sell packing supplies like boxes tape and bubble wrap! Any ideas?

JohnzZ
Guest
JohnzZ

Hey, I want to ask this. I have created a new account following your steps. HOWEVER, I was at the seller’s option and was entering my Credit card information. I accidently entered my OLD BANNED number (and it was rejected).
My question is: If I enter my new credit card number in, will they know?

Jason Karrels
Guest
Jason Karrels

Love the information, I tried all of this so we will see what happens. I got suspended in october and have been suspended 3 times in a row so hopefully this new info will put an end to that. THANKS!

wpDiscuz