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Re: DHL package delay in Hong Kong
 

Since September 13th.

Re: DHL package delay in Hong Kong
 

I have 3 orders 1 of which has been on 'Shipping Information Recieved' since the 29th of September, the other 2 are going to be shipped within the next couple of days, i shall let you know how they get in considering being dispatched after Chinese Holiday.

I think Chinese DHL returned to work today so hopefully parcels start moving!!

Everyday that passes without deliveries is money lost :argue:

Re: DHL package delay in Hong Kong
 

mine has left hong kong today,

bought on the 29th september

Wednesday, October 08, 2014 Location Time
3 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 23:00
2 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 22:40
1 Shipment picked up HONG KONG - HONG KONG 22:23

Re: DHL package delay in Hong Kong
 

Okay update on my orders:

Package 1 posted 26th still on Despatch from sorting center
Package 2 posted 6th (2 weeks later than package 1) arrived in the UK today waiting for customs clearance..
Package 3 not yet posted.. not sure if I should use EMS or try DHL Shenzhen

Re: DHL package delay in Hong Kong
 

Sounds like normal if its been shipped by ems. As it does take 4-6 for my small orders i make to get to me from china by ems.

If its dhl.. you have problems.

Re: DHL package delay in Hong Kong
 

Both EMS, but it seems weird. A package sent two days ago has arrived in the UK, but a package sent 14 days ago hasn't. My supplier has agreed to resend it, but the first package is the bigger package of the two, so if I get the small one soon that will be okay, but I would rather get the bigger one.

The whole mail system is messed up at the moment. Packages seem to be random. My second package has arrived even faster than DHL does.

Looks like it was an issue with EMS at the same time as DHL as 3 of us on this thread have parcels at the exact same tracking stage stuck for 2 weeks or more.

Seems to back to normal now, but not sure if I will ever get that package.

I will update again when I have anymore updates.

Re: DHL package delay in Hong Kong
 

So wonder what is happening with the orders from 15th-28th then. Mine posted 23rd still sitting there.

Re: DHL package delay in Hong Kong
 

We'll getting closer to Xmas there will be delays..

Re: DHL package delay in Hong Kong
 

Yeah, it's very weird.. and annoying. My package will be resent Friday i'm guessing via.. either EMS or DHL. I will let you know how it goes, but mine from the 26th is just sitting doing nothing. I don't understand how packages are going through, but older ones are getting no updates. Did they lose them all or something? I wonder.

Re: DHL package delay in Hong Kong
 

I just received an order 7 boxes shipped 9/16 today. so I see this as a new 3 3 week lead time on orders

Re: DHL package delay in Hong Kong
 

It would be nice if my resent package came fast and my previous one finally comes around the same time or a week later. That would allow me to catch up and sort myself out, but at the moment if my second package comes it's the smaller of the two. It's better than a kick in the teeth.

At least all this didn't happen at Christmas time (I hope it doesn't happen again).

Re: DHL package delay in Hong Kong
 

Have had a package stuck on info received since 24th Sept

Today supplier said here is a new tracking number and shows picked up today and not on hold?

Why would there be a new tracking number?

Im thinking the first tracking number was a ⊗⊗⊗⊗ and theyactually shipped the package today.

Anyone got any advice on this situation??

Thank you

Re: DHL package delay in Hong Kong
 

hopefully this will end before Christmas. I was told don't expect anything to change soon. You just have to get better at predicting what will sell 3 - 4 weeks out. Its not easy.

Re: DHL package delay in Hong Kong
 

Who was that with

Re: DHL package delay in Hong Kong
 

Parcel 2 has now cleared customs so maybe I will get it tomorrow before the weekend. I hope I do because otherwise I have missed another weekend. Parcel 1 still has not moved at all, though.

Re: DHL package delay in Hong Kong
 

My parcel sent on the 9th September is finally picked up today. :thumb:

Re: DHL package delay in Hong Kong
 

Congratulations :) Let us know if it get to you fine. I might get my second (smaller) parcel tomorrow;

9/10/2014 18:46 National Hub Received and processed
9/10/2014 10:26 International Hub Forwarded for UK processing
9/10/2014 9:36 International Hub Received and processed
8/10/2014 13:27 International Hub Awaiting Customs clearance
8/10/2014 13:26 International Hub Received in destination country
6/10/2014 21:32 Delivery Agent - GUANGZHOU - PTT…+ Forwarded for export
6/10/2014 15:25 Delivery Agent - CHINA…+ Collected from customer

Re: DHL package delay in Hong Kong
 

Have had a package stuck on info received since 24th Sept

Today supplier said here is a new tracking number and shows picked up today and not on hold?

Why would there be a new tracking number?

Im thinking the first tracking number was ⊗⊗⊗⊗ and they actually shipped the package today.

UPDATE new tracking number shows delivered to someone in Hong Kong and signed for my address is obviously USA.

Anyone got any advice on this situation or what the hell is going on??

Thank you

Re: DHL package delay in Hong Kong
 

Hm, my suplier told me that customs back to normal, but now i see you still have problems..
My package send out today, so lets see when this parcel will be picked up.

Re: DHL package delay in Hong Kong
 

No, he changed DHL agent.

Re: DHL package delay in Hong Kong
 

My order that had been stuck on 'Shipment Information Received' for 11 days is now in the UK and should be at my house today! Once it moves from 'Shipment Information recieved' everything seems to run smoothly. Others have not been dispatched yet.. :ranger:

Re: DHL package delay in Hong Kong
 

Recieved a package yesterday that was sent on 28sept by DHL

on the side a sticker with big "CC"

Anyone knows what that means ?

Package was checked/openend

Re: DHL package delay in Hong Kong
 

Cleared Customs?

Re: DHL package delay in Hong Kong
 

It means Customs Clearance has been verified. What's the content of your package? Is it sent from DHL?

Re: DHL package delay in Hong Kong
 

UPDATE
Friday, October 10, 2014 Location Time
5 Customs status updated BRUNEI - BRUNEI 17:05

and my order on the 29th September is shipped today thru UPS yay! Hope your parcel will reach you soon :dance: :cheer:

Re: DHL package delay in Hong Kong
 

Re: DHL package delay in Hong Kong
 

Ofcourse Custom Clearance :)

Lot's of phone covers/cases

Never seen it before but now i get it.

Other package sended by DHL on 06 Oct still information received but not picked up....

Re: DHL package delay in Hong Kong
 

my order sent on september 24th 2014 by EMS still hasn't changed from "notification of shipment confirmation" :/
anyone else still having the same problem?

Re: DHL package delay in Hong Kong
 

Some people are having issues with EMS, including me, but ours are stuck at Despatch from Sorting Center.

One of my EMS packages arrived today, but the other is still stuck on Despatch from Sorting Center. I asked parcel force and they said that the original package isn't in the UK so they cannot do anything about it and have no clue where it is.

Re: DHL package delay in Hong Kong
 

Mine still stuck since 24th. Supplier looking into it

Re: DHL package delay in Hong Kong
 

RC540983685CN

2014-09-01 20:16
HEATHROW WORLDWIDE DC, RECEIVED IN UK

why i still havent recived the parcel anyone knows

http://www.17track.net/en/result/pos...=RC540983685CN


how can i get in contact with heatrow custom or whatever it is it took rerally long time.

Re: DHL package delay in Hong Kong
 

Hello, please someone has the experience with chinese customs (i have sent it directly from china by DHL)? I have a package and want to know if they work over the weekend so I can better estimate delivery time. Thank you

Re: DHL package delay in Hong Kong
 

Parcel stuck at Despatch from sorting center since the 23rd.

Anyone know whats happening?

Re: DHL package delay in Hong Kong
 

Of September? Have you spoken to your seller? Way too long for you not to be taking investigative action

Re: DHL package delay in Hong Kong
 

Yes, it seems all parcels from 20-27th that we can see with EMS are stuck on Despatch from Sorting Center. You need to speak to your supplier. Mine is resending my package.

Re: DHL package delay in Hong Kong
 

Have anyone shipped via DHL Hong Kong this week? Is it back to normal operation? I have mine shipped yesterday Oct 11 and I'm still worried.

Re: DHL package delay in Hong Kong
 

Speak to your seller - way too early to worry

Re: DHL package delay in Hong Kong
 

Oh dear, these problems still ongoing?

Anyone know if it's just with DHL or other couriers too? Like Fedex how are they?

Re: DHL package delay in Hong Kong
 

Today start all my parcels delayed. Thanks Dhl

Re: DHL package delay in Hong Kong
 

Is China Customs delay still in the works or have packages started to moved? I have a package still saying Shipment information received from Oct 1